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"This hotel is unique for its location, inside a rainforest with waterfalls and thermal springs. The property is nice and the hotel staff very helpful and friendly. Many amenities are also available. "

"The hotel is so nice and also the people so kind and friendly."

"In general was a good hotel to stay for one night , the staff all were very nice and accommodating with the exception of the person at the reception the 1st night who did not handle a terrible situation with another guest the way she should . But besides this it’s a nice/ clean hotel "

"The hotel truly feels like a hidden gem in an incredible location! It has everything you need for a quick getaway. However, the major frustration was the lack of consistent hot water. In a place where mornings and evenings are quite chilly, this became a real issue. I had to call the front desk before every shower, and even then, the problem wasn’t resolved. Unfortunately, this inconvenience led me to cut my stay short by two days. I really hope management addresses this issue, because it’s...

"Nice view and wonderful service."

"Buen servicio y amabilidad. "