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SureStay Hotel by Best Western Columbus Downtown

2.5 star property
Hotel in Columbus with free breakfast and 24-hour front desk

Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Free daily continental breakfast
Lobby
Front of property
At the heart of Columbus, SureStay Hotel by Best Western Columbus Downtown offers a unique blend of comfort and fun. Tee off at the golf course or begin your day with a continental breakfast. With free in-room WiFi, coffee/tea in the lobby, and a 24-hour front desk, this hotel is perfect for those looking to unwind.

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is AU$138
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1024-1034 Veterans Parkway, Columbus, GA, 31901

What's nearby

  • Springer Opera House - 7 min walk
  • RiverCenter for the Performing Arts - 9 min walk
  • Columbus Georgia Convention & Trade Center - 14 min walk
  • Columbus Civic Center - 2 min drive
  • South Commons Sports Complex - 3 min drive

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 13 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Iron Bank Coffee Co. - ‬8 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Veri Best Donuts - ‬9 min walk
  • ‪The Black Cow - ‬8 min walk

About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel in the city centre
SureStay Hotel by Best Western Columbus Downtown provides free continental breakfast and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A 24-hour front desk and coffee/tea in reception
Room features
All 65 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Full-sized fridge/freezers, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 9 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

Frequently asked questions

Is SureStay Hotel by Best Western Columbus Downtown pet-friendly?

Yes, SureStay Hotel by Best Western Columbus Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 25 per pet, per day.

How much does it cost to stay at SureStay Hotel by Best Western Columbus Downtown?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Columbus Downtown on 23 Feb 2025 start from AU$137.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Columbus Downtown?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Columbus Downtown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Columbus Downtown?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Columbus Downtown located?

Located in the heart of Columbus, this hotel is within a 10-minute walk of Springer Opera House, Ma Rainey House and RiverCenter for the Performing Arts. Woodruff Riverfront Park and Fourth Avenue Public Library are also within 15 minutes.

SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.0
Rating 10 - Excellent. 89 out of 393 reviews
Rating 8 - Good. 75 out of 393 reviews
Rating 6 - Okay. 56 out of 393 reviews
Rating 4 - Poor. 68 out of 393 reviews
Rating 2 - Terrible. 105 out of 393 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chelsey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is not your typical best western hotel. This is a motel. While the rooms were better than I’d expected from looking at the place, you can’t cover shabbiness with a coat of pea soup paint. The “continental breakfast” (available between 6am-9am) consisted of apples, oranges, juice, cold cereal, bread, yogurt, and a pancake maker that didn’t work. And you can’t forget about the microwaveable “old folks” breakfast sausage sandwiches that were rubbery and tasteless, something I’m sure even the old folks in a home wouldn’t enjoy. The “dining area” did have a Folgers machine that worked but the gentleman at the desk did seem concerned when I went in there to get coffee in the afternoon/evening. Overall, would never stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would definitely stay again! The rms were clean and the staff is very accommodating and friendly!
Stayed 7 nights in Jan 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
The property was confusing to find, property in desperate need of an update, and the beds were very uncomfortable and hard, but the staff were very helpful and accommodating...
Stayed 1 night in Dec 2024

8/10 Good

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Samantha

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The door didn't even sealed properly. It locked but barely. There was a giant crack letting all the heat out all night. At least it was a clean place. A big deal was made about breakfast but it was a couple pancakes and a coffee machine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, easy access. Renovated property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rickey

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Marion

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very unprofessional staff, rude, dirty rooms, no locks, bugs in the bathroom, dirty linen
Stayed 2 nights in Oct 2024

6/10 Okay

Geneva

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Noooo Thank you Surestay! 👎
I always book non smoking as I'm not a smoker. Upon opening the door to the room the overpowering smell of smoke and mold filled my nose. Rooms are dated but the bed is comfortable. Be prepared to pay a $60 additional deposit to the property until you check out and they verify the room is in order. This is charged separately from the room fee. Also they are pet friendly however there is a $25 per night pet fee. Ohhhh did I mention check out is at 11am, but be prepared for them to start knocking on the door about 9am sharp. They even called the room at 910am to verify is leaving.
Stayed 1 night in Oct 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Clean and comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Larry

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay at.
The stay was ok, had to switch from because the ax wasn’t working, bed was very uncomfortable and hairy my back. Other than that rooms were nice and the breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Business traveller
Liked: Staff & service
Good price. Wish they had a better breakfast selection.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Jul 2024

4/10 Poor

Mandi

Travelled with family, Business traveller
Disliked: Property conditions & facilities
There were roaches in the hotel rooms, the parking was so cramped it was hard to get in and out of our space, the staff didn’t speak fluent English in some cases, and the continental breakfast was really just the pancake machine and boiled eggs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Geliyah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, convenient location, excellent staff. Close to everything in the city.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older style motel in city centre
An overnight stay. The motel is old but the room is large and clean. Helpful staff. On a main road but quiet. Only a few blocks from the river and many restaurants
Stayed 1 night in Jul 2024