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"The hotel grounds are beautiful, and the building itself is nice. But the hotel facilities are showing its age and service is lacking, especially when considering the high rates it charges."

"Definitely not worth all of the hype. Poor service whenever we went to the bars or restaurant (staff never available) Breakfast hours are way too short to serve all the people they have staying. We were told one of the pools was strictly for adults yet children and families allowed in. I would not visit this place again."

"Parking is a bit tight on the property, but there is ample parking nearby. Would like a little more variety with the breakfast."

"Beautiful lodge with very helpful staff. "

"Great location on the lake not too far from Huilo Huilo, tranquile and very nice hosting family. "

"Beautiful well appointed thought throw cabin with amazing view of the lake "

"Cabañas muy bonitas, amplias y cómodas. Un Parque hermoso muy bien cuidado o y con juegos para los niños y piscina. El personal siempre atento y agradable. Gracias por todo."

"This is a really nice place to stay, Nicole was very friendly and the breakfast was great!"

"The dome rooms were beautiful and rustic and fit in perfectly with the natural surroundings. The interiors were clean and well appointed, with heating and cooling. The bed was super comfortable and the bathroom and shower were good. You couldn’t beat the lakeside location for views and strolls along the volcanic rocky beach. We spent four nights there and could have spent way longer, exploring the beautiful surroundings. "

"Beautiful view of volcano very nice place and the family that run it are super, only negative is the road to last 1/2 mile is very rough , tough for small car"

"Everything was amazing. "

"En primer lugar no era una cabaña era una pieza con baño, en un segundo piso, pésima experiencia Lo que muestran en la gogós no es lo que uno contrata No lo recomiendo y no volvería a ese lugar"