The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Front of property - evening/night
Bar (on property)
Interior
Deluxe Twin Room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is AU$153
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 1
  • 1 Single Bed

Deluxe Suite

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Historic Double Room (Four Poster)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
High Street, Conwy, Wales, LL32 8DB

What's nearby

  • Conwy Town Walls - 2 min walk - 0.2 km
  • Conwy Castle - 5 min walk - 0.5 km
  • Venue Cymru - 8 min drive - 6.8 km
  • Promenade - 8 min drive - 7.1 km
  • Llandudno Pier - 9 min drive - 8.0 km

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Upscale hotel near Eryri National Park
At The Castle Hotel, Conwy, North Wales, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as aromatherapy, a facial or a manicure/pedicure. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), smoke-free property and meeting rooms
  • A banquet hall, multilingual staff and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free Internet and dressing gowns.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is The Castle Hotel, Conwy, North Wales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 19 Dec 2024 start from AU$152.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Castle Hotel, Conwy, North Wales?

Self-parking is free at this property.

What time is check-in at The Castle Hotel, Conwy, North Wales?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Castle Hotel, Conwy, North Wales?

Checkout is at 11 AM.

Where is The Castle Hotel, Conwy, North Wales located?

Situated on the riverwalk, this hotel is steps away from Aberconwy House, Plas Mawr and Lower Gate. Royal Cambrian Academy and Smallest House in Great Britain are just steps away. Conwy Station is only a 2-minute walk and Llandudno Junction Station is 19 minutes.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 476 reviews" "
Rating 8 - Good. 134 out of 476 reviews" "
Rating 6 - Okay. 28 out of 476 reviews" "
Rating 4 - Poor. 8 out of 476 reviews" "
Rating 2 - Terrible. 2 out of 476 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Warwick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great position
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of character beautiful location excellent staff lovely rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and traditional with a luxurious feel. Decor is very tasteful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas, Covington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for anyone in the Conwy area. Lovely views of the castle and church as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times the staff are brilliant nothing is to much for them so helpful the food is lovely an the hotel itsself is so warm ,friendly atmosphere would highly recommend staying here
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pleasant hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

MaryClaire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great and the location was perfect. It was right in the middle of the town and walkable to everything. The restaurant was good as well. We would definitely stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Al

Travelled with partner
Service and food were both subpar
Stayed 2 nights in Sep 2024

4/10 Poor

Barry

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No breakfast included in the price, expensive evening meal which was not satisfactory, cobweb hanging from ceiling for the three days we were there. No room to sit in bar because people were eating in there, wine far too expensive.
Stayed 2 nights in Sep 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a beautiful area, walkong distance to castle and surrounding shops, beautiful area of the country
Stayed 3 nights in Jun 2024

10/10 Excellent

Kirsten

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gemma went above and beyond to ensure we had a wonderful stay. She helped us extend our stay, recommended restaurants and even made reservations for us! She was absolutely wonderful!
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service
Location was great. Halways smelled very musty. Room was fine. Nothing special. I would stay again if in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Dirk

Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the ability to park on property and what a central location the hotel was.
Stayed 1 night in Aug 2024

8/10 Good

Veronica

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed in conwy for all our needs
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near the castle
Lovely hotel near the castle. Our room was comfortable and included an iron and ironing board and bottles of water. There was also plenty of free parking.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel and we would definitely stay again. We fell in love with the area. We commend Debbie for assisting us with taxis and generally being fabulous.
Stayed 1 night in Jul 2024