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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and 24-hour front desk

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Deluxe Twin Room
Front of property - evening/night
Interior
Conwy Castle is located near The Castle Hotel, Conwy, North Wales, which provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a body treatment, a massage or reflexology. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a restaurant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
The current price is AU$167
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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Exterior

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9.2 out of 10, Wonderful, 1,001 reviews
The price is AU$230
includes taxes & fees
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About the area

Map
High Street, Conwy, Wales, LL32 8DB

What's nearby

  • Conwy Town Walls - 2 min walk
  • Conwy Quay - 3 min walk
  • Conwy Castle - 5 min walk
  • Venue Cymru - 8 min drive
  • Promenade - 8 min drive

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Upscale hotel near Conwy Castle
At The Castle Hotel, Conwy, North Wales, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a body treatment, a massage or reflexology. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), luggage storage and a front desk safe
  • Laundry services, multilingual staff and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free Internet and bathrobes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

Is The Castle Hotel, Conwy, North Wales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 5 Mar 2025 start from AU$166.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Castle Hotel, Conwy, North Wales?

Self-parking is free at this property.

What time is check-in at The Castle Hotel, Conwy, North Wales?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Castle Hotel, Conwy, North Wales?

Checkout is at 11 AM.

Where is The Castle Hotel, Conwy, North Wales located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Aberconwy House and Conwy Castle. Eryri National Park is 1.8 mi (2.9 km) away. Conwy Station is only a 2-minute walk and Llandudno Junction Station is 19 minutes.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 500 reviews
Rating 8 - Good. 138 out of 500 reviews
Rating 6 - Okay. 30 out of 500 reviews
Rating 4 - Poor. 8 out of 500 reviews
Rating 2 - Terrible. 3 out of 500 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MAZLIN, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & delightful housekeeping service - a personalised welcome wish written in room. Comfortable bed & pillows. Room comes with a tub and complete bath amenities. I didnt want to leave my room!
Stayed 2 nights in Feb 2025

8/10 Good

Johannes

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Travelled with pets, Travelled with partner
.
Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovley old original property, our room had a nice view of the castle. Dinner was superb but we couldn’t reccomend the breakfast , The buffet ran out completely ( orange juice toast etc ) and wasn’t replenished for over half an hour in spite of us asking . We waited over an hour for our cooked breakfast to arrive . When it did arrive there was one rasher of bacon, one sausage, half a mushroom and one fried egg. I’m not a greedy person but it didn’t seem like a lot for £15. After waiting so long for our breakfast it would have been nice if the member of staff serving us had at least apologised for the long wait but unfortunately she didn’t.
Stayed 1 night in Jan 2025

10/10 Excellent

Shelley

Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay here for my Birthday and found the location to be excellent for exploring Conwy. We also thought the parking situation was brilliant and easy!
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely balance of being in a star hotel but with a very friendly atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy and comfortable way transactions were carried out.
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Excellent friendly staff. Car parking ok but narrow access to it. The one in the High Street was easy access, but tendency for it to be blocked by service vans. Would, without hesitation recommend The Castle Hotel Conwy.
Stayed 1 night in Nov 2024

10/10 Excellent

Warwick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great position
Stayed 1 night in Nov 2024

6/10 Okay

Elaine

Liked: Cleanliness
Disliked: Room comfort
Very disappointing
Great staff ,helpful and cheerful. Food great,best sunday roast. Terrible room ,really disappointing considering the price. Small, duvet only just fitted bed. Didnt get a good night sleep as very noisy. Generator or something kept cutting in. The bar next door noisy Sat night. I know cant doing anything about town church clock going off every 15min and on the hour . Some form of double glazing wouldhelp. Very disapoointed . Had better night sleep at Premier Inn. The people in the room next door had similar complaint. Ours was 102.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st date night away
We had a fab night at the Castle Hotel, our 1st overnight stay away (together) from our daughter since she was born and we couldn't have picked a better hotel. We have had date nights but always gone back home but decided to treat ourselves to a hotel rather than an expensive taxi for a change. The hotel was clean, warm and the staff were friendly and helpful. Weve had food (& drinks) there before but never stayed, but we would stay there again and recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of character beautiful location excellent staff lovely rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and traditional with a luxurious feel. Decor is very tasteful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas, Covington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for anyone in the Conwy area. Lovely views of the castle and church as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times the staff are brilliant nothing is to much for them so helpful the food is lovely an the hotel itsself is so warm ,friendly atmosphere would highly recommend staying here
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly stay
Great stay- lovely hotel. Rooms were a really good size and food was great in the bar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a visit
Great place and great location
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pleasant hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

MaryClaire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great and the location was perfect. It was right in the middle of the town and walkable to everything. The restaurant was good as well. We would definitely stay there again.
Stayed 2 nights in Oct 2024