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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, a short walk to Tivoli Gardens

Photo gallery for ProfilHotels Mercur

Front of property - evening/night
Classic Queen Room Four
Daily buffet breakfast (DKK 180 per person)
Classic Queen Room Four
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is AU$217
includes taxes & fees
6 July - 7 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room

Superior King Room

Superior King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
Electric kettle
  • 32.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

1 bedroom, desk, bed sheets

Superior King Room Four

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
Electric kettle
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

1 bedroom, desk, bed sheets

Classic Twin Room Four

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, desk, bed sheets

Classic Single Room

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

1 bedroom, desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 2 Single Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four

Classic Queen Room Four

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

1 bedroom, desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(10 reviews)

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Queen Room

1 bedroom, desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(51 reviews)

Highlights

Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Vester Farimagsgade 17, Copenhagen, 1606

What's nearby

  • Tivoli Gardens - 4 min walk - 0.4 km
  • City Hall Square - 4 min walk - 0.4 km
  • Strøget - 6 min walk - 0.5 km
  • Nyhavn - 3 min drive - 2.0 km
  • Copenhagen Zoo - 3 min drive - 2.7 km

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Kastrup Airport (CPH) - 25 min drive

Restaurants

  • ‪Axelborg Bodega - ‬4 min walk
  • ‪Cafe Vivaldi Axelborg - ‬4 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪Roast Coffee - Vesterport - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

ProfilHotels Mercur

Hotel near Tivoli Gardens
City Hall Square and Strøget are located near ProfilHotels Mercur, which provides dry cleaning/laundry services, car hire on-site and a business centre. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • An electric car charging station, smoke-free property and a 24-hour front desk
  • A front desk safe, a computer station and a water dispenser
  • Guest reviews give top marks for the helpful staff
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths or showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Danish, English, Norwegian, Swedish

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is ProfilHotels Mercur pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of DKK 300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ProfilHotels Mercur?

As of 5 July 2025, prices found for a 1-night stay for 2 adults at ProfilHotels Mercur on 6 July 2025 start from AU$216.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at ProfilHotels Mercur?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ProfilHotels Mercur?

Checkout is at 11:00 AM.

Where is ProfilHotels Mercur located?

Located in Copenhagen City Centre, this hotel is within a 10-minute walk of Wallmans Circus Building, Tivoli Gardens and City Hall Square. Nyhavn is 1.3 mi (2.1 km) away. Vesterport Station is only a 2-minute walk and Rådhuspladsen Station is 8 minutes.

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ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 311 out of 1004 reviews
Rating 8 - Good. 444 out of 1004 reviews
Rating 6 - Okay. 174 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, nice spread for the breakfast. Value for money hotel.
Stayed 4 nights in May 2025

8/10 Good

K

Liked: Cleanliness, property conditions & facilities
Good place, near city center area
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small and minimally equipped room. Good location and decent check in service. Overall however, I would not recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Lovely
Stayed 1 night in May 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful stay, the hotel accommodations were amazing, the breakfast was absolutely incredible. The warmth and helpfulness of the front desk concierge was much appreciated 🙏
Stayed 3 nights in Apr 2025

8/10 Good

gh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is excellent, very convenient, a few minus to central train stations, walkable to many attractions, breakfast is great though the conditions is a little bit old. Overall, we like it very much!
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel standard of cleanliness was excellent The breakfast was first class It was very convenient for both the railway station and Tivoli The only con was that the hotel was advertised as having a bar but it was closed each evening
Stayed 3 nights in May 2025

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
The property was well located for many areas. There was a bus stop for the hop on hop off bus just across from the hotel as well as there being a train station. We had a room with a balcony over looking the train station which did mean it was quite noisy, especially at night. The rooms were great and the staff were so helpful.
Stayed 2 nights in May 2025

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel conveniently located close to mass transit and walking distance to most. Rooms are basic but clean. One caveat / location is very close to Tivoli which has fireworks on weekend evenings. This made for very loud conditions late at night (also allowed me to figure out why they provide ear plugs in room). Staff was pleasant and helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great location and very clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
We enjoy our stay in the Mercur Hotel. We had a triple room that was quite spacious with a large bathroom, refrigerator, air conditioner. We didn’t have an issue with the noise or air conditioning, and did not need to use the provided ear plug. The breakfast was excellent. The location is most convenient- 20 min train ride from the airport and close to many sightseeing and metro, dining and shopping. The staff went above and beyond to help us. Thank you
Stayed 6 nights in Jun 2025

4/10 Poor

tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
There is no air conditioning and it is out dated. They provide a small fan.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room. Friendly staff and we enjoyed our stay there
Stayed 3 nights in Sep 2024

6/10 Okay

Ben

Liked: Cleanliness
Be aware that the hotel is across the street from the screeching regional trains. When the weather is cold, this isn't a big issue, but when it is warm, and the window is open (no AC) then it is. Under these conditions, getting a room at the back of the building is highly recommended. Note that the hotel offers free ear plugs -- that tells you something.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and very nice breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great.
Stayed 1 night in Sep 2024

6/10 Okay

JOJI

OK
Stayed 3 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to attractions, comfortable bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay
Stayed 3 nights in Nov 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service, amenities
Overall good location, close to Copenhagen central station, Tivoli, City hall, Stroget. Wifi was sometimes inconsistent, the bed covers were small, bathtub a bit slippery, and a bit noisier if facing the train station (however if the windows are closed the sound is much less and earplugs are provided). Lotion, shampoo, conditioner provided. Breakfast is not included but available as an add-on.
Stayed 3 nights in May 2025

10/10 Excellent

GÖKÇE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Copenhagen

It was in a good area in Copenhagen just 5 mins walk to Main Train Station . Vesterport Metro Station is in front of the hotel. Our room was in 6th etage. It has a balcone with a good view. We were satisfied with the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great value city centre choice

Simple hotel, rooms basic and a little tired but great value for money and breakfast excellent and perfectly located
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great value for the price, with convenient access to the train station and metro. The hotel is a bit worn and could use some TLC. The beds aren’t very comfortable, even in the queen rooms. Be prepared for loud music playing behind the hotel on weekends, which can go on through the night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chee Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distances to attractions
Stayed 2 nights in Dec 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and the staff was very courteous.
Stayed 4 nights in Jun 2024