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Hotel St Cruz Creel

3.0 star property
Nature surrounds this peaceful retreat where guests relax in a garden setting, challenge each other to billiards, and create lasting vacation memories

Choose dates to view prices

Hotel St Cruz sits amid Creel's natural landscape, offering travelers a welcoming garden space and playground for families. The on-site restaurant serves meals throughout the day, while practical amenities like in-room WiFi and dry cleaning services make longer stays comfortable.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the area

Creel is home to Hotel St Cruz Creel. Valle de los Hongos and Valle de las Ranas reflect the area's natural beauty and area attractions include Copper Canyon Adventure Park and Teleferico Barrancas. Visit our Creel travel guide
Map
Domicilio Conocido Barrio de Base Ball, Bocoyna, CHIH, 33200

What's nearby

  • Arareko Lake
    Lake Arareko
    6 min drive - 7.3 km
  • Last one
    San Ignacio Mission
    7 min drive - 3.1 km
  • Craft Arts Museum of the State of Chihuahua
    14 min walk - 1.2 km
  • Copper Canyon Adventure Park
    42 min drive - 53.5 km
  • Teleferico Barrancas
    45 min drive - 54.7 km

Restaurants

  • Copper Lodge
    10 min walk
  • Restaurante La Cabaña
    13 min walk
  • hotel Restauran Los Valles
    13 min walk
  • Kino’s
    12 min walk
  • El Tío Molcas
    13 min walk

About this property

Hotel St Cruz Creel

Property highlights
At Hotel St Cruz Creel, you can look forward to a terrace, a garden and a playground. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
You'll also find perks such as:
  • Free self-parking
  • Free train station pick-up, a 24-hour front desk and tour/ticket information
  • A front desk safe, concierge services and smoke-free property
Room features
All 128 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Similar properties

Exterior
Hotel Los Valles
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
8.6 out of 10, Excellent, 213 reviews
Hotel Los Valles
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Billiards/pool table
  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hotel St Cruz Creel
St Cruz Creel
Hotel St Cruz Creel Bocoyna
St Cruz Creel Bocoyna
Hotel St Cruz Creel Hotel
Hotel St Cruz Creel Bocoyna
Hotel St Cruz Creel Hotel Bocoyna

Frequently asked questions

Is Hotel St Cruz Creel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel St Cruz Creel?

Self-parking is free at this property.

What time is check-in at Hotel St Cruz Creel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel St Cruz Creel?

Checkout is at noon.

Where is Hotel St Cruz Creel located?

Situated in Creel, this hotel is within 2 miles (3 km) of Craft Arts Museum of the State of Chihuahua, Valle de los Hongos and Valle de las Ranas. San Ignacio Mission is 2.2 mi (3.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel St Cruz Creel Reviews

7.0

Good

7.6

Cleanliness

6.0

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 48 reviews
Rating 8 - Good. 14 out of 48 reviews
Rating 6 - Okay. 12 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 7 out of 48 reviews

Reviews

2/10 Terrible

Carlos

Disliked: Staff & service, amenities
They cancelled my reservation I got there after 6pm and they cancelled my reservation 😳
Stayed 2 nights in Nov 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
They never went to pick us up at the train station
Stayed 1 night in Nov 2023

10/10 Excellent

LUIS CARLOS ECHAVARRIA

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo
Stayed 1 night in Dec 2024

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service
Hotel conveniente en precio, limpio. Solo que ofrecen desayuno y nosotros llegamos 40 min antes de que terminara y ya no había prácticamente nada el personal ahí mal encarado. Pero por el precio no está mal …
Stayed 1 night in Dec 2024

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities
Dificultad para conectar al wifi nunca nos pudimos conectar,
Stayed 2 nights in Sep 2024

8/10 Good

adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel cumple con lo que promete, tienen buen servicio de limpieza y el personal es atento, lo único que yo agregaría es teléfono en las habitaciones, hay que ir a recepción cada que algo se ofrece o tienes dudas.el desayuno es básico pero no es malo, tienen buen café.
Stayed 4 nights in Jul 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in Jun 2024

10/10 Excellent

Juan manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Mar 2024

8/10 Good

jose rene

Liked: Cleanliness, staff & service, property conditions & facilities
el servicio del trenesito me parecio excelente
Stayed 1 night in Mar 2024

6/10 Okay

Jesus Alberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Falta servicio al cliente

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Oct 2023

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pueblo mágico increíble
Stayed 2 nights in Apr 2022

8/10 Good

maria c

Liked: Cleanliness, staff & service, room comfort
el bano deverian de poner algo en el piso del bano esta muy resbaloso mi esposo se callo y se golpio la cabeza y que los choferes sean mas amables y mas todo lo demas estuvo bien muchas gracias
Stayed 4 nights in Apr 2022

8/10 Good

Ricardo

Liked: Amenities
This is far away from the train station, if you plan to travel from the station, do not stay here. The hotel seem to have a lot of business from touring companies so no personalize service, also they only accept cash (apparently because their station was down) but this is not ok, because they should even be able to accept and electronic transfer (so this is not ok), also the beds are hard as of rock, water is hot and good thought, so if you need some where to stay is ok.
Stayed 1 night in Dec 2021

2/10 Terrible

CARLOS

Disliked: Staff & service

Más atención con el turismo...

No tenían registrada mi reserva, llegue a las 10 pm con mi familia, muy agotados por el viaje y qieriamos cenar y descansar, y cuando llegamos nos dicen q todo está ocupado y q no hay lugar para ntros, le dije al chavo q ya teniamos nuestra reserva desde el mes de noviembre y nos dijo q tenia una cabaña para una noche (casi casi de favor)... asi q fatal el recibimiento. Pd. Y dormimos sin cenar porq no habia nada abierto a esa hora.
Stayed 1 night in Dec 2021

2/10 Terrible

Esmeralda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal

Pesimo servicio, no tenían wifi, mini split no servía, y no había agua, las chicas de recepción súper mala atención.
Stayed 2 nights in Nov 2021

2/10 Terrible

Arely

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No nos alojaron! Dijeron que no estaba nuestra reservación
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is built pretty cheap!!!! No ventilation in rooms, toilet was not working, light on bathroom was not working and the door for the room is as thin as paper!!! You can hear anything walking by the hallway
Stayed 2 nights in Jul 2021

6/10 Okay

eduardo, chihuahua

Liked: Cleanliness, staff & service
Disliked: Amenities
Incluía el desayuno, pero era lo mismo todos los días y no de muy buen sabor, chilaquiles verdes insípidos, al igual el huevo con jamón y un guiso de winies que no me gusto, las tortillas frías y en el segundo piso no tenían para calentarlas.. No funciono el Internet en ningún momento, la pantalla de televisor muy pequeñas y mala calidad de imagen.. y del estacionamiento muy pequeño que hay de dejar los automóviles afuera.. Solo por contar algunos.
Stayed 2 nights in Sep 2019

6/10 Okay

Camila, San Luis RC Son

Liked: Cleanliness
Disliked: Staff & service, amenities
Lo que me gusto es que esta cerca de centro de Creel Lo que no me gusto es que no se contaba con Wi-Fi el desayuno fue el mismo los 3 dias, no hubo variedad
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena instalación para con oportunidad de mejorar en cuestión de desayuno
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Fue un hotel al que nos mandaron porque el Casa Margarita’s no respeta las reservaciones (ni pagadas). Fue bueno encontrar una opción, pero no lo consideraría para yo reservarlo nuevamente. Es un hotel nuevo y muy grande (varios edificios), sin embargo tienen una sola recepción (y una sola persona en recepción), lo que evidentemente tiene sus consecuencias. El comedor es insuficiente, al espacio general le hacen falta muchos arreglos, queda “lejos” del centro, ponen un tren para traslado (del cual supimos después), pues no hay quien informe. Personal insuficiente para el tamaño del lugar.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bien solo que está retirado de la estación del tren y no hay taxis que te lleven y después de las 19:00 hrs está sin iluminación la calle que te lleva a l hotel
Stayed 1 night in Feb 2018