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"What a stunningly, beautifully positioned hotel, right on the water`s edge. I would most definitely recommend staying in the Florence Suite as it oozed pure decadence with its own balcony and roll top bath with panoramic views of the estuary of the River Fal. It had everything we could need for a totally relaxing couple of days. "

"5 star service . Lovely hotel "

"This is the first time we’ve stayed here and will definitely go back . Great value with a lovely relaxed atmosphere . The room was beautifully clean with several touches that took it up to another level ( well done to the staff ) my husband was extremely impressed with the fire precautions. His words ( the best he’s ever seen ) he’s now retired but his job was a fire prevention officer with the fire brigade. So great praise to the owners for the safety of the building staff & customers..we will be back "

"Amazing location in walking distance of St Ives centre with beautiful views and gardens. Super helpful and friendly staff through out the hotel. The room was recently refurbished with fresh modern look, and was clean, quiet and easy to get a good night’s sleep. Dinner in restaurant was fabulous. A few wonky things meant a reduced score on some of the criteria. In particular the heating was frustrating as it was centrally controlled and no air con, so difficult to get a sensible temperature in the room. The indoor pool is tatty around the edges and charging £1/towel is bizarre, given we’d already spent nearly £1k on a few nights stay. These were minor niggles however, in an otherwise fantastic experience and wouldn’t put us off coming back. The hotel clearly has 4 star ambitions and I hope they continue to invest to rightfully achieve that status. "

"Lovely hotel, clean through out. Pleasant staff. "

"Lovely peaceful setting, perfect for a getaway night. Loved my stay, staff were all lovely and friendly. "

"Ideally situated for visiting the hospital. Pleasantly surprised to be able to open the French doors fully for fresh air instead of the usual stuffy hotel rooms with windows that only open an inch!"

"Lavish surroundings accompanied by friendly attentive staff. The restaurant had a pleasant and varied menu that was well priced and wonderfully cooked. A pleasant bar with comfortable furnishings and a tea room adjacent, catered for your needs throughout the day. The spacious and comfortable room was astounding, with rugged cliff and sea views it was the perfect getaway. A truly spectacular experience in calm and historic surroundings. Thoroughly recommend."

"Excellent hotel, with amazing friendly, professional and helpful staff. Great location."