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Andaz Macau

4.5 star property
Luxury hotel connected to the convention centre in Cotai with a free water park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Andaz Macau

Water park
Shopping centre
Restaurant
Gift shop
Andaz Studio | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Air conditioning
  • Housekeeping
The price is AU$185
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 2 Twin Beds (High Floor)

Free minibar, in-room safe, desk, blackout curtains

2 Twin Beds (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Andaz Suite

Andaz Suite

Andaz Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds

Free minibar, in-room safe, desk, blackout curtains

2 Twin Beds

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds with Balcony

2 Twin Beds with Balcony

2 Twin Beds with Balcony

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed (High Floor)

Free minibar, in-room safe, desk, blackout curtains

1 King Bed (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Studio

Andaz Studio

Andaz Studio

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • 52 sq m
  • Sleeps 4
  • 1 King Bed
Lobby

The Parisian Macao

Pool
Hot tub
Spa
Free airport shuttle
9.0 out of 10, Wonderful, (1005)
The price is AU$263
includes taxes & fees
15 Jan - 16 Jan 2025
The Parisian Macao
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About the area

Map
Nascente da Avenida Marginal Flor, Cotai

What's nearby

  • Cotai Strip - 6 min walk - 0.6 km
  • Cotai Arena - 14 min walk - 1.2 km
  • Venetian Macao Casino - 17 min walk - 1.5 km
  • The Londoner Macao Casino - 19 min walk - 1.6 km
  • City of Dreams - 2 min drive - 1.8 km

Getting around

  • Zhuhai Station - 18 min drive
  • Macau (MFM-Macau Intl.) - 8 min drive

Restaurants

  • ‪Jin Yue Xuan - ‬12 min walk
  • ‪Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - ‬19 min walk
  • ‪星巴克 - ‬14 min walk
  • ‪TDR - ‬12 min walk
  • ‪Hiro Ramen - ‬12 min walk

About this property

Andaz Macau

Luxury eco-certified hotel near Venetian Macao Casino
At Andaz Macau , you can look forward to free water park access, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Andaz Kitchen, the on-site restaurant. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests.
You'll also find perks such as:
  • An indoor pool and outdoor pool access nearby, with a lazy river, a waterslide and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and local meal delivery service
  • A banquet hall, a 24-hour front desk and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 715 rooms boast comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Art supplies and free infant beds
  • Bathrooms with hydromassage showers and separate baths/showers
  • 65-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 250.80 for adults and HKD 125.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Andaz Bar
  • Andaz Kitchen
  • Andaz Lounge

Things to do

  • Free water park
  • Indoor pool
  • Lazy river
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Fenced pool
  • Free cot
  • Free water park access
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • Lift (119 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 November to 28 March:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 446.2 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately HKD 250.8 for adults and from HKD 125.4 for children
  • Rollaway bed fee: HKD 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Property is also known as

Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai

Frequently asked questions

Does Andaz Macau have a pool?

Yes, this property has an indoor pool and outdoor pool access. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Andaz Macau ?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Andaz Macau on 6 Jan 2025 start from AU$184.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Andaz Macau ?

Self-parking is free at this property.

What time is check-in at Andaz Macau ?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Andaz Macau ?

Checkout is at 11:00 AM.

Where is Andaz Macau located?

This family-friendly Cotai hotel is within 1 mi (2 km) of Galaxy International Convention Center and Venetian Macao Casino. The Underground Amusement Centre and Galaxy Arena are also within 5 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 115 out of 142 reviews" "
Rating 8 - Good. 17 out of 142 reviews" "
Rating 6 - Okay. 4 out of 142 reviews" "
Rating 4 - Poor. 1 out of 142 reviews" "
Rating 2 - Terrible. 5 out of 142 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHEW HONG

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at Andaz Macau. Stayed there for 2 nights for this latest trip. Encountered few “not so great” events which started with - Delayed in room readiness. Arrived at 3pm but 1 of the 2 booked rooms was not ready. Even though we were promised to have the room’s cardkey delivered to the available room and we will be able to access immediately after we were back to the room. However, it was not available and we had to call and wait for it. - Spoilt toilet door. The first room’s toilet sliding door can be frosted through manual button for privacy purpose. We initially noticed that the door was out of the hinge so we requested for repairs. The repairmen arrived promptly. After investigation, they repaired the sliding hinge but with another issue where the frosting mechanism would need “precise” positioning for it to work and repairing it may need hours. We hope the hotel could work on ensuring the facilities’ conditions before handing the room to their guests. Overall, the place is great with excellent shuttle service around Galaxy compound and the hotel front desk service is excellent. Hope to see improvements on my next trip!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kwok Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, all staff are very nice and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Akihiko

Stayed 3 nights in Nov 2024

10/10 Excellent

Kit San Ian

Stayed 2 nights in Nov 2024

10/10 Excellent

Vicky, East Brunswick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2024

10/10 Excellent

Kwok Wai

Stayed 1 night in Oct 2024

10/10 Excellent

Angelia Lee Choo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Service was excellent. Like the welcome gifts.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kwok Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable great hotel
Stayed 9 nights in Oct 2024

10/10 Excellent

Jaehyun

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

choi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Families stay away from Andaz hotel
Families beware. We booked this hotel solely based on Hotels.ca description of the hotel as “family friendly” with outdoor free water park assess and lazy river. Photos describing pool are showing lazy river as it’s right there in Andaz hotel. First photo. What a scam. Fraud stars. That outdoor water park is located outside hotel. Have to take 20-30 min shuttle bus to Galaxy hotel. Kids are devastated as it’s all raining days with Business Convention right at the hotel. Crowds spilling everywhere. Chaos and frustration… Very small room. With two kids there is no space to put and open luggages. They try to keep it clean. But annoying small details as cleaning ladies tend to sort your staff, pack in small envelopes everywhere. We all been in this position: who needs all crayons sorted? Waste of cleaning time. They have free lounge on 6 th floor but limited drink chooses, nuts and cookies.. Come on. Needless to say we complained to Hotels.com but somehow it’s not their deal. Somehow they have to get approval from Andaz manager to issue some refund. You know the outcome… No one cared. Shame on you Hotels.com supporting this misinformation on your web site and have no responsibility.
Stayed 2 nights in Sep 2024

8/10 Good

Alexander

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first visit to Macau, and we stayed at Andaz for 3 nights. This is a convention centre hotel, with no casino. I recommend this hotel if you’re traveling with kids, and appreciate a more tranquil experience. The staff were top notch, very professional and extremely friendly & helpful (eg. helping with your luggage, elevator, room services, information). This is a sleek modern hotel, where you can get a large beautiful room for a comparatively great price. The best feature in my opinion is you get to use the Wave Pool & Lazy River in the Galaxy Hotel, where there are lots of other families with kids. However, if you’re looking for the “life of the party”, your taste would be the mainstays on Cotai, such as the Venetian a mere 12 mins walk away.
Stayed 1 night in Sep 2024

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very new and modern. Everyone tried their best to make us feel comfortable. It was affordable comparing to other hotels. The location was a bit far from the rest and hopefully they will provide shuttle buses to other areas.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maggie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great but it is a bit far from the rest of Cotai’s busy shopping areas and Hotels. Despite the location our family enjoyed staying there because of the excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

SYLVESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short getway
The check in staff Mandy Ma is friendly n helpful.As it is an anniversary celebration,she upgraded us to a suite room.Checked in is fast n smooth.Check in on 6th floor.Room facing construction, soundproofing not too good still got noises in morning
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
My family and I had an amazing experience at Andaz Macau. From front desk to housekeeping, all the staff were friendly and helpful. We will definitely come back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yi Ming

Stayed 3 nights in Jul 2024

8/10 Good

Lilian, Seattle

Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

man chun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐好食
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

HSUAN LI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務真的非常好！頂級待遇！內裝設備都很新，很乾淨漂亮，住了非常舒服！
Stayed 1 night in Dec 2024