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"Everything was good only thing I would change is the breakfast"

"This hotel is clean, new, and the staff is lovely. We have had to extend stays unexpectedly and they accommodated us without issue. Location is super convenient for us and why we are in town. Close to loads of restaurants and shopping and the tourist areas as well. "

"Very easy to get to. Very nice staff, rooms were very clean. We even got to enjoy the pool. "

"Clean and nice "

"Room was clean! Staff was helpful and friendly. Stayed 3 nights for a work trip."

"Cozy cabin with room for both my dogs! We enjoyed the weekend stay with lots of ground to walk my dogs , dog bowls were provided! Only thing I wish were different would be counter disinfectant spray or some type of cleaner to wipe down counters after cooking. "

"Good hotel "

"Everything was wonderful with the exception of the wild weather. The room was beautiful, clean and quiet. Never had a bad experience here. Will be back again and again. Love So Ha and the Lake Bluff. "

"Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes to be greeted because the staff member was outside chatting. It wasn't the "welcome" I was hoping for after a stressful travel day. The Towel Situation: On my second day, the cleaning crew didn't leave enough towels. Instead, I found a note telling me to go down to the front desk to ask for more myself. Missing Amenities: The hotel advertises complimentary items like combs, but when I requested one, I was told they didn't have any in stock. The Bottom Line: While none of these issues are "deal-breakers" on their own, they added up to a feeling that the guests aren't the top priority. I’d love to see the team show a bit more warmth and proactive care—it would make such a difference in an otherwise lovely hotel!"