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SureStay Hotel by Best Western Florence

2.5 star property
Hotel in Florence with free breakfast and 24-hour fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Reviews

6.2 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is AU$109
includes taxes & fees
2 Oct - 3 Oct
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Days Inn by Wyndham Florence Cincinnati Area
Pool
Breakfast included
Pet-friendly
Parking included
7.8 out of 10, Good, (273)
The price is AU$120
includes taxes & fees
30 Sept - 1 Oct
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About the area

Map
8075 Steilen Dr, Florence, KY, 41042

What's nearby

  • Florence Antique Mall - 17 min walk
  • UC Health Stadium - 19 min walk
  • Florence Mall - 3 min drive
  • World of Golf - 4 min drive
  • Paycor Stadium - 17 min drive

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Food Court at Florence Mall - ‬3 min drive
  • ‪White Castle - ‬4 min walk
  • ‪Schwans pizza plant - ‬5 min drive

About this property

SureStay Hotel by Best Western Florence

Hotel near Northern Kentucky Convention Center
At SureStay Hotel by Best Western Florence, you can look forward to free continental breakfast, laundry facilities and a 24-hour gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A vending machine, coffee/tea in reception and smoke-free property
  • A 24-hour front desk and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Is SureStay Hotel by Best Western Florence pet-friendly?

Yes, SureStay Hotel by Best Western Florence allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Florence?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on 2 Oct 2024 start from AU$109.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Florence?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Florence?

Check-in start time: 4:00 PM; check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Florence?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Florence located?

Situated in the business district, this hotel is within 16 mi (25 km) of Northern Kentucky Convention Center, Paycor Stadium and Newport on the Levee. Cincinnati Music Hall and Hard Rock Casino Cincinnati are also within 16 mi (25 km).

SureStay Hotel by Best Western Florence Reviews

Reviews

6.2
Rating 10 - Excellent. 187 out of 940 reviews" "
Rating 8 - Good. 242 out of 940 reviews" "
Rating 6 - Okay. 157 out of 940 reviews" "
Rating 4 - Poor. 139 out of 940 reviews" "
Rating 2 - Terrible. 215 out of 940 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Pictures do not represent the property. Poor condition, toilet broken and would not even flush, shower curtain falling off the wall, stains on bed. Would not stay ever again!
Stayed 1 night in Sep 2024

4/10 Poor

CHRISTINE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not as it is advertised. It is not safe and it is dirty. I’m still waiting for my refund as we didn’t even stay.
Stayed 1 night in Jul 2024

4/10 Poor

Ian

Disliked: Property conditions & facilities
Not a place I would stay again.....basically a rebranded old motel/discount hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Eric

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel that needs torn down.
Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Aug 2024

2/10 Terrible

patty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed at a location that was as bad as this one. Dirty doesn't cover it sticky floors horrible carpet rooms stink; the nicest part was the parking lot.
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
This property should be rated higher. It was great.
Stayed 1 night in Aug 2024

2/10 Terrible

Garrett

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was semen on the bed chunks of female hair. The place smelled like weed and had dogs barking in the rooms. They said they would be refunding me.
Stayed 1 night in Aug 2024

4/10 Poor

Emma

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The shower head was falling out of the wall. The floors were very dirty. The toilet was filthy. You get what you pay for.
Stayed 2 nights in Aug 2024

2/10 Terrible

Katherine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was truly the worst experience. We didn’t even stay the night.
Stayed 1 night in Aug 2024

2/10 Terrible

debbie

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The people were friendly but the carpet was extremely dirty, the bathroom wasn’t clean, the hallway stunk and there is no elevator
Stayed 6 nights in Jul 2024

2/10 Terrible

mary

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have booked. The property was filthy with bags of trash in the hallway, dirty hall carpets, smells like cigarettes everywhere, the bathroom was dirty looking (I almost slipped stepping on the tile, the toilet didn’t flush, and the carpeting in the room was so damp your socks got soaked. The property pictures are very misleading. We checked out shortly after checking in.
Stayed 1 night in Jul 2024

6/10 Okay

Iliana

Travelled with family
Disliked: Cleanliness, amenities
Missed breakfast twice because we were told breakfast was from 6 to 9 went down at 8am nothing and no one there. Asked front desk and they told us 6 to 9 and then missed it the next as well because they stpped again at 8am. No remote for tv and carpet dirty in room
Stayed 2 nights in Jul 2024

2/10 Terrible

Tiffani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People hanging out on property room was just nasty
Stayed 2 nights in Jul 2024

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was dirty, cockroaches in the bathroom and on in the refrigerator. The seers were not changed from previous guests and were dirty. I do not recommend had to go out at night to buy medicine for my daughter who got sick from the powder . I had to leave . I hope I get a refund
Stayed 3 nights in Jul 2024

10/10 Excellent

Tyler

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Room a/c was nice and cold. Super nice staff. Great price.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Lysette, Council Bluffs

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not clean when I arrived at 10:30 pm and the old towels were still on the floor. I understand it was cheap but to not have clean towles was gross.
Stayed 1 night in Jun 2024

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Damon

Stayed 3 nights in Jun 2024

4/10 Poor

MOHAMMED KHALEEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
if you got little more money on you stay some place else.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean only thing was the key stoped at 9 on checkout don’t shut the door
Stayed 1 night in Jun 2024