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SureStay Hotel by Best Western Florence

2.5 star property
Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Reviews

6.2 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is AU$100
includes taxes & fees
7 Nov - 8 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Quality Inn & Suites Florence - Cincinnati South
Breakfast included
Pet-friendly
Parking included
Free WiFi
8.0 out of 10, Very good, (1014)
The price is AU$110
includes taxes & fees
19 Nov - 20 Nov
Quality Inn & Suites Florence - Cincinnati South

About the area

Map
8075 Steilen Dr, Florence, KY, 41042

What's nearby

  • Florence Antique Mall - 17 min walk
  • UC Health Stadium - 19 min walk
  • Florence Mall - 3 min drive
  • World of Golf - 4 min drive
  • Paycor Stadium - 17 min drive

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Food Court at Florence Mall - ‬3 min drive
  • ‪White Castle - ‬4 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

SureStay Hotel by Best Western Florence

Hotel near Northern Kentucky Convention Center
At SureStay Hotel by Best Western Florence, you can look forward to free continental breakfast, laundry facilities and a 24-hour gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A front desk safe, a 24-hour front desk and coffee/tea in reception
  • Smoke-free property and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Is SureStay Hotel by Best Western Florence pet-friendly?

Yes, SureStay Hotel by Best Western Florence allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Florence?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on 7 Nov 2024 start from AU$100.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Florence?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Florence?

Check-in start time: 4:00 PM; check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Florence?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Florence located?

Situated in the business district, this hotel is within 16 mi (25 km) of Northern Kentucky Convention Center, Paycor Stadium and Newport on the Levee. Cincinnati Music Hall and Hard Rock Casino Cincinnati are also within 16 mi (25 km).

SureStay Hotel by Best Western Florence Reviews

Reviews

6.2
Rating 10 - Excellent. 191 out of 954 reviews" "
Rating 8 - Good. 243 out of 954 reviews" "
Rating 6 - Okay. 160 out of 954 reviews" "
Rating 4 - Poor. 142 out of 954 reviews" "
Rating 2 - Terrible. 218 out of 954 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Regina

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Stayed 3 nights in Oct 2024

6/10 Okay

Daniel, Niverville

Travelled with partner
The beds were good
Stayed 3 nights in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness
Stayed 6 nights in Oct 2024

2/10 Terrible

Rebecca

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel absolutely reeked of cigarette smoke -had stained sheets- no extra pillows or bedding- and one of our beds was completely unstable. The breakfast room was not set for breakfast at 6-7- or 8am and a guy was sitting in there smoking- ugh!
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Richele

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The place really isn’t that bad for the price. They are remodeling and I would stay again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeffrey

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Pictures do not represent the property. Poor condition, toilet broken and would not even flush, shower curtain falling off the wall, stains on bed. Would not stay ever again!
Stayed 1 night in Sep 2024

4/10 Poor

CHRISTINE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not as it is advertised. It is not safe and it is dirty. I’m still waiting for my refund as we didn’t even stay.
Stayed 1 night in Jul 2024

4/10 Poor

Ian

Disliked: Property conditions & facilities
Not a place I would stay again.....basically a rebranded old motel/discount hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Eric

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel that needs torn down.
Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Aug 2024

2/10 Terrible

patty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed at a location that was as bad as this one. Dirty doesn't cover it sticky floors horrible carpet rooms stink; the nicest part was the parking lot.
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
This property should be rated higher. It was great.
Stayed 1 night in Aug 2024

2/10 Terrible

Garrett

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was semen on the bed chunks of female hair. The place smelled like weed and had dogs barking in the rooms. They said they would be refunding me.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT DO IT
This place needs to be shut down. I can’t believe they let normal civilians book this hotel. It’s basically a homeless shelter. If this is the last hotel open and you can’t attend your event unless you stay here, don’t go to the event. There was dog poop in the middle of the hallway, the whole place reeks of cigarettes, beg bugs, so dirty & homeless people everywhere with actual poop on their clothes walking around the hotel
Stayed 1 night in Aug 2024

4/10 Poor

Emma

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The shower head was falling out of the wall. The floors were very dirty. The toilet was filthy. You get what you pay for.
Stayed 2 nights in Aug 2024

2/10 Terrible

martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY
This hotel needs to be closed as soon as possible, the dirtiest and most disgusting hotel we have ever seen, we were only there for 20 minutes and we ran out as fast as we could everything was very dirty, beds, bathroom, walls, TV didn't work, dirty mini fridge blood stains in the bathroom, cockroaches coming out of everywhere, sheets and blankets full of stains. extremely dirty carpets very strong cigarette smell. we checked in around 5:30, and checked out at 5:50 and we had to go back home because there were no rooms available around town. The family vacation turned into a disaster, we could no longer attend the Creation Museum with paid tickets, for the next day. I want my refund as soon as possible
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Dirty carpet in halls, stairs were filthy and ridden with trash, smell of pot in halls and coming through walls, busted floor tile in bathroom, shower didnt drain, bed was very uncomfortable, furniture was worn and dirty.
Stayed 1 night in Aug 2024

2/10 Terrible

Katherine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was truly the worst experience. We didn’t even stay the night.
Stayed 1 night in Aug 2024