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SureStay Hotel by Best Western Florence

2.5 star property
Hotel with free parking, in the vicinity of Northern Kentucky Convention Center

Photo gallery for SureStay Hotel by Best Western Florence

Relax in style with a comfortable seating arrangement, featuring a round coffee table and a large flat-screen TV.
Restful retreat with a neatly made bed, dark wood headboard, and blue accent wall.
Enjoy meals at the dining table with six comfortable chairs, a flat-screen TV, and a desk for work.
Guests can enter through the door with a glass panel, accessing the hotel's modern design and parking area.
Relax in a stylish lounge area with comfortable seating, abstract art, and a herringbone-patterned floor.

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
The current price is AU$116
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in a stylish room with a large bed, flat-screen TV, and comfortable workspace.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Relax in a stylish room with a large bed, flat-screen TV, and comfortable workspace.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Two beds with crisp bedding and throw blankets, a flat-screen TV, desk, and small refrigerator.

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Two beds with crisp bedding and throw blankets, a flat-screen TV, desk, and small refrigerator.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Relax in a stylish room with a large bed, flat-screen TV, and comfortable workspace.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Two beds with crisp bedding and throw blankets, a flat-screen TV, desk, and small refrigerator.

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Relax in a stylish room with a large bed, flat-screen TV, and comfortable workspace.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
8075 Steilen Dr, Florence, KY, 41042

What's nearby

  • UC Health Stadium - 3 min walk - 0.3 km
  • Florence Antique Mall - 14 min walk - 1.2 km
  • Florence Mall - 2 min drive - 1.8 km
  • Turfway Crossing - 4 min drive - 5.8 km
  • Creation Museum - 20 min drive - 32.1 km

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Food Court at Florence Mall - ‬3 min drive
  • ‪White Castle - ‬4 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

SureStay Hotel by Best Western Florence

Hotel near Northern Kentucky Convention Center
At SureStay Hotel by Best Western Florence, you can look forward to laundry facilities, a 24-hour gym and a 24-hour business centre. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A vending machine, coffee/tea in reception and smoke-free property
  • A 24-hour front desk and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Is SureStay Hotel by Best Western Florence pet-friendly?

Yes, SureStay Hotel by Best Western Florence allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Florence?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on 18 Aug 2025 start from AU$115.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Florence?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Florence?

Check-in start time: 4:00 PM; check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Florence?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Florence located?

Situated in the business district, this hotel is within 16 mi (25 km) of Northern Kentucky Convention Center, Paycor Stadium and Newport on the Levee. Cincinnati Music Hall and Hard Rock Casino Cincinnati are also within 16 mi (25 km).

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SureStay Hotel by Best Western Florence Reviews

Reviews

6.0
Rating 10 - Excellent. 190 out of 1005 reviews
Rating 8 - Good. 224 out of 1005 reviews
Rating 6 - Okay. 164 out of 1005 reviews
Rating 4 - Poor. 161 out of 1005 reviews
Rating 2 - Terrible. 266 out of 1005 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Sink was leaking, bed sheets were dirty, the hotel needs to be updated bad. It was a good price and the staff was very friendly. Area around the hotel was very nice as well...lots of shopping and restaurants.
Stayed 2 nights in Jul 2025

6/10 Okay

Dominick

Nice
Stayed 1 night in Jul 2025

4/10 Poor

Calvin

Disliked: Cleanliness
Lower than the low budget hotels in the area.
Stayed 3 nights in May 2025

4/10 Poor

Mylaysia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was incredibly messy. Stains on the sheets and conforters, with cigarette burns. Hair in the sheets and fridge, stained toilets, with a broken shelf. The staff was very kind but the hotel needs a real upgrade.
Stayed 1 night in Aug 2025

2/10 Terrible

Renata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smell like cigarettes, it is extremely dirty, starting in the lobby. I left and went looking for another place to stay. I wouldn’t stay one hour in that hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Gary

ok
Stayed 1 night in Aug 2025

10/10 Excellent

Emilia

Liked: Staff & service
The rooms were really nice. King bed was huge and clean. Such a cheap price for great quality!! Staff were really friendly too.
Stayed 3 nights in May 2025

2/10 Terrible

Rebecca A.

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front dest receptionist was super accommodating, early check in for a small fee and professional. It wasn't until we walked out and seen strange individuals, cats in the windows, really strong smells and not so fresh interior. Unfortunately I had to do a same hour check out
Carpet filthy
Stains on sheets
Stayed 2 nights in Jul 2025

4/10 Poor

anedria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s wasn’t clean in the hallway and it smelled. The bed sheets and blankets and towels had stains.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Property is not in good condition. Didn’t Stay there, have to leave for another hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

shingirayi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not clean properly. The carperts were extremely dirty, the toilets did not flush
Stayed 3 nights in Jul 2025

2/10 Terrible

Lily

Disliked: Cleanliness, staff & service, property conditions & facilities
Felt VERY unsafe! The floors were sticky, the hall was dingy and dark. The photos are musleading. The walls needed paint. People were smoking inside. Just truly aweful.
Stayed 4 nights in Jul 2025

4/10 Poor

ISMAEL

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty floor, bathroom dirty, Tub shower curtain really dirty needs to be replaced.
Stayed 2 nights in Jul 2025

2/10 Terrible

Vihra

Disliked: Staff & service
My husband and I couldn't check-in and were left out on the street in the middle of the night. Even though we called twice to warn them about our flight delay. They said "no problem, we'll wait for you". When we arrived the reception area was empty, not a soul around. We called, left voice mails - crickets. After half an hour we left and found ourselves another hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

Tom

Disliked: Staff & service, amenities, property conditions & facilities
They canceled my reservation like 2-3 days before it was time for me stay. And since the rooms on here are non refundable, I was stuck scrambling at the last minute to find somewhere to stay. And the worst part is, they made it sound like the whole hotel was shut down, but I drove past the building and there were several dozen cars in the lot, sure looked like they were open. I think they canceled on me because there was a jazz festival in town and they could have jacked up their prices, but I got my room for so cheap. They are obviously still getting my money, and they were able to rent my room out at a higher rate
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean only thing was the parking lot was littered with trash, clothese and other junk. Besides the parking lot enjoyed the stay
Stayed 2 nights in Apr 2025

2/10 Terrible

Latonya

Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was wet and it stank terribly It was just dirty
Stayed 2 nights in Jun 2025

6/10 Okay

Kara

Liked: Staff & service

Good value for the price

It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.
Stayed 1 night in Mar 2025

6/10 Okay

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
The lights in the room didn't work properly
Stayed 4 nights in Jul 2025

2/10 Terrible

Lora

Disliked: Cleanliness, amenities, property conditions & facilities
It reeked of marijuana. The entry doors were filthy and the doors to our hall were propped open. Trash cans overflowing. Our room was dirty and smelled so bad, and there was a lot of damage to the room and the bed wasn’t even on the bed frame. Terrible- do not recommend!
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, although we purchased a non-smoking room, the entire facility smelled like smoke. Also, the premises were not secure nor were the common areas air conditioned. The lock on the room door did not function properly as well.
Stayed 1 night in Jun 2025

4/10 Poor

Rico

Liked: Staff & service
Sleep
Stayed 1 night in Apr 2025

2/10 Terrible

Enicha

Disliked: Cleanliness, amenities, property conditions & facilities
The facility was like what was advertised on the site , it felt unsafe , no security, place is out dated needs a lot of updates and better room service
Stayed 2 nights in May 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
Out in the hall is noisy. Spotted a few roaches.
Stayed 1 night in Apr 2025