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Best Western Heritage

4.0 star property
Central hotel connected to the convention centre in Cox's Bazar with a full-service spa

Photo gallery for Best Western Heritage

Front of property
Reception
Exterior
Interior
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Air conditioning
  • Parking included
The current price is AU$56
includes taxes & fees
19 July - 20 July

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds
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About the area

Map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700

What's nearby

  • Kolatoli Beach - 1 min drive - 0.8 km
  • Laboni Beach - 2 min drive - 2.3 km
  • Sugandha Beach - 2 min drive - 2.3 km
  • Cox's Bazar Lighthouse - 3 min drive - 3.0 km
  • Cox's Bazar Beach - 3 min drive - 3.4 km

Getting around

  • Cox's Bazar (CXB) - 19 min drive

Restaurants

  • ‪Salt - ‬20 min walk
  • ‪Mermaid Cafe - ‬13 min walk
  • ‪Shalik Restaurant - ‬3 min walk
  • ‪KFC - ‬18 min walk
  • ‪Poushee Hotel and Restaurant - ‬3 min drive

About this property

Best Western Heritage

Upscale hotel near Kolatoli Beach
Located close to Burmese Market and Cox's Bazar Lighthouse, Best Western Heritage provides a free breakfast buffet, a free food/drink shopping service and a terrace. Take some time to relax at the on-site spa. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • ATM/banking services, barbecues and a 24-hour front desk
Room features
All 236 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with Jetted bath and free toiletries
  • 32-inch LCD TVs with digital channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

English

Similar properties

Outdoor pool

Neeshorgo Hotel And Resort Ltd

  • On private beach
  • Pool
  • Breakfast included
  • Parking included
7.6 out of 10, Good, 9 reviews
The price is AU$69
includes taxes & fees
21 June - 22 June
Neeshorgo Hotel And Resort Ltd

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (return)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar

Frequently asked questions

Does Best Western Heritage have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Heritage?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Best Western Heritage on 19 July 2025 start from AU$56.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Heritage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Heritage?

Self-parking is free at this property.

What time is check-in at Best Western Heritage?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Best Western Heritage?

Checkout is at 11 AM.

Does Best Western Heritage provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is Best Western Heritage located?

Located in the heart of Cox's Bazar, this spa hotel is within 1 mi (2 km) of Kolatoli Beach and Laboni Beach. Burmese Market and Cox's Bazar Lighthouse are also within 2 mi (3 km).

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Best Western Heritage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 2 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Good environment & good service
Stayed 2 nights in Jun 2025

10/10

Excellent hotel. Exceptionally polite staff. Highly recommend this hotel. An excellent value for money. We got more than our money's worth.
Stayed 1 night in Apr 2025

4/10

Bfast could be better. Checkout is slow.
Stayed 1 night in May 2025

10/10

Excellent service, breakfast and room size, comfortable beds, and well trained staff
Stayed 2 nights in Dec 2024

4/10

The hotel staffs were very friendly and helpful. However, the room that I stayed in was below standard. The toilet bowl was very dirty, no way goes with Best Western standard. I asked the front desk, but they didn't change my room. In the washroom, shower place was not separate, so when we take shower, the whole washroom would become watery and wet. We also found a cockroach on our bed. I would never go back to this hotel.
Stayed 3 nights in May 2025

10/10

Great hotel to stay in coxbazar
Stayed 2 nights in May 2024

10/10

Property was reasonably priced, clean and staff were courteous and professional
Stayed 1 night in May 2024

10/10

Great staff and good customer service
Stayed 2 nights in Feb 2024

10/10

Clean, comfortable, quiet, cool.
Stayed 2 nights in Apr 2024

2/10

The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Stayed 4 nights in Aug 2024

10/10

I liked the hotel. It worked nicely for our group. Room was comfortable, staff was friendly. The location is good. Not on the beach, but not a terribly long walk to get to the beach. Breakfast is not really geared around Western tastes, but they don't seem to have so many international guests, at this point. I had some very tasty cheesy omelettes. The only thing that wasn't real good was the temperature of "hot" water in the shower. On our floor, it was barely warm.
Stayed 4 nights in Nov 2023

6/10

Broken toilet,and Didn’t provide any substitute , i was required for (GM)Manager in front desk,wanted to discuss the situation but manager never showed up.
Stayed 1 night in Feb 2024

4/10

The property was clean and most of the staff were friendly, but there were a few instances that made me question that this is actually a 5 star hotel. On the day we arrived the check-in was delayed for some reason even though we had arrived past the mentioned check-in time, so they asked us to wait for about an hour past the actual check-in time to be able to get our room. While waiting we decided to get some lunch in the hotel restaurant, the server firstly didn't speak English and added something to our order that we didn't even ask for and got charged for. They also haven't updated their price list on their menu, we asked for 2 drinks that was for 200taka on the menu but when we received the bill it turned out that the price had changed to 320taka which was almost the price of one of the dishes we ordered and they didn't inform us of the price change. The food was good but the experience left a bad taste. The remainder of our stay was okay until the moment we were about to check out. We were preparing and getting ready to leave when one of the housekeeping employees decided it was okay for them to just enter our room without knocking or asking permission to enter our room only for him to use the washroom(not for cleaning). Luckily we were dressed and not undecent. When we confronted them, all they could say is that it human error and that the person in question was fired. We were more concerned about how the management handled it as there was a clear lack of communication.
Stayed 2 nights in Nov 2023

10/10

Stayed 1 night in May 2025

10/10

Stayed 6 nights in Apr 2025

10/10

Stayed 3 nights in Dec 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 2 nights in Jul 2024

10/10

Stayed 5 nights in Sep 2024

6/10

I made a reservation about a week prior my arrival, when I got to the hotel they had me sitting and waiting for several hours, they had no idea about my reservation even after me providing all that they ask for went as far as calling Expedia to had the talk to the staff at the hotel yet they still couldn’t figure out till the last minute when I was about to cancel the stay and book somewhere els, other they that my stay there was pleasant and don’t have any other complain, I would still prefer other top hotel in town , if you are looking for better service, accommodation was great non the less.
Stayed 3 nights in Aug 2024

6/10

Should work on the lobby ambience and guestroom washrooms
Stayed 1 night in Jul 2024

10/10

Well-maintained place to stay, everyone was friendly and helpful.
Stayed 1 night in Jul 2024

10/10

Stayed 2 nights in Jun 2024

6/10

L’objet de mon séjour était de prendre un peu de repos de repos. La première nuit je l’ai passé dans une chambre qui donnée sur l’une des avenue principale. Il y avait tellement de bruit du au trafic, que j’ai passé une nuit horrible. Le lendemain j’ai demandé à de changer de chambre et on m’a fait payé un supplément. Dans le descriptif de la chambre que j’avais réservé, il n’ai pas noté que cette chambre donnée sur l’avenue principale et c’est donc pour cela que l’autre chambre est légèrement plus cher. Il y a un vrai manque de transparence. Les couloirs (au 2 étages où j’ai finalement séjourné) étaient vraiment bruyant, il y avait des enfants qui jouaient et criaient dans les couloirs à toute heure de la journée, ce qui est vraiment inacceptable pour le standing de l’hôtel. Le personnel devrait être sensibiliser pour assurer un minimum de calme. Le petit déjeuner est vraiment moyen. L’hôtel ne correspond pas au standing attendu. Le personnel est vraiment aimable, ça à l’air d’être une négligence de la part des manager.
Stayed 3 nights in Apr 2024

10/10

Stayed 5 nights in Mar 2024