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Grand Park Royal Cozumel - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Front of property
Deluxe Nature View
4 bars/lounges, 2 poolside bars, 2 beach bars
Lobby
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
The price is AU$337
includes taxes & fees
26 Nov - 27 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Nature View

Deluxe Nature View

Deluxe Nature View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Run of the House-Non refundable

Free minibar items, in-room safe, desk, blackout curtains

Run of the House-Non refundable

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View

Balcony

Deluxe Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Blackout curtains
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Minibar (some free items)
LED TV
Blackout curtains
Private bathroom
  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600

What's nearby

  • Stingray Beach - 15 min walk
  • Punta Langosta Pier - 4 min drive
  • Cozumel Maritime Terminal - 4 min drive
  • Chankanaab National Park - 5 min drive
  • Chankanaab Beach Adventure Park - 6 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

Upscale all-inclusive property connected to a shopping centre
Consider a stay at Grand Park Royal Cozumel - All Inclusive and take advantage of a free breakfast buffet, 2 beach bars and 2 poolside bars. This property is a great place to bask in the sun with a beachfront location, free beach cabanas and beach massages. For some rest and relaxation, visit the steam room or 2 hot tubs, and indulge in a massage or a facial. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities, such as beach yoga and beach volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a corner/local shop and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Babysitting (surcharge), a water dispenser and a 24-hour front desk
  • A lift, smoke-free property and tour/ticket information
  • Guest reviews say great things about the helpful staff and location
Room features
All 242 rooms boast comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (3,206 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 32.57 per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Park Royal Cozumel - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Grand Park Royal Cozumel - All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Park Royal Cozumel - All Inclusive on 26 Nov 2024 start from AU$334.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Park Royal Cozumel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Park Royal Cozumel - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Park Royal Cozumel - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Park Royal Cozumel - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Park Royal Cozumel - All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Park Royal Cozumel - All Inclusive located?

Located in Cozumel, this beachfront property is connected to a shopping centre and within a 10-minute walk of Arrecifes de Cozumel National Park and Villa Blanca Reef. Playa Caletita and Cha'an Ka'an Observatory of Cozumel are also within 15 minutes.

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1001 reviews" "
Rating 8 - Good. 285 out of 1001 reviews" "
Rating 6 - Okay. 182 out of 1001 reviews" "
Rating 4 - Poor. 110 out of 1001 reviews" "
Rating 2 - Terrible. 77 out of 1001 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marisol

Stayed 4 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was amazing! Food selection is slightly limited but everything we ate was tasty. We'll definitely go back again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Roger A, Clarksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way nice quiet adult friendly with separate adults only pool - meal and booze were spot on!
Stayed 5 nights in Oct 2024

10/10 Excellent

Rick, Paradise Valley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert Sherman

Liked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sales people are way to pushy. . It was a shame to have a seafood and could never habe dinner there. The ground/lawn people were amazing. The housekeeping definitely needs some work. They would never leave wash clothes, doesn't matter how many times you ask. The ac unit worked amazing. The new body wash,shampoo etc, was a nice touch. It smells really good. Want to praise Ricky, Jorge,Nora and Guadalupe, that went above and beyond to help us when needed. Therrestaurant but could never have dinner there.
Stayed 10 nights in Oct 2024

8/10 Good

Vanessa Figueiredo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Let me start by saying I almost cancelled my trip after all the bad reviews I read… I’m glad I didn’t and got to see for myself… The staff is beyond friendly, will go out of their way to accommodate you or your needs. My son is an extremely picky eater and they always made him something else if we couldn’t find something he liked at the buffet or the restaurants… they were extremely nice to my 1 year old who loves to walk and say hi. It rained in our room the first night and they were quick to find us a new room and help us move. Yes the beach is small but very clean and great for snorkeling. The food isn’t 5 star quality but it isn’t horrible. It was pretty decent and some dishes were very good. The Mexican and Italian restaurants were very good! The cafe was my favorite the ice cream is Amazing and so were the coffees they made. The snack bar are very convenient for in between meals. Our rooms are cleaned daily . Honestly we had a great time!
Stayed 6 nights in Oct 2024

4/10 Poor

erica

Travelled with family
Disliked: Amenities
Food was not that great... I'm not a princess I'm happy with a good burger but the food is similar to reheated food. I'm a smoker the only designated area was in the very back dirty no seating and no lighting. I know.. quit. We'll i pay the same as everyone else i should at least feel safe
Stayed 5 nights in Oct 2024

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This trip was supposed to be for my wife's birthday. When we arrived, check in was ok then the pushy salesperson world not take no for an answer. First he offered discounts to a bamboo shop to pick up free socks, coupon for $200 off ro diamond palace, $50 jeep rental for the day, $50 per person for massage to $100 to spend all day in Chiciniza. We asked if this was timeshare and he said better. These day they are calling it"loyalty" points. He was relentless. He called our room to make sure we were coming. He kept referring how we have expedia vip access and my prices does for all the amenities he originally quoted. He brought us into this room so the girl in the office can fill out your information. The"loyalty" staff came in and basically told us what are our plans bc he did not want to waste our time. I explained i was not interested. Everything changed when i said no. They brought out the girl in the office, salesperson and a manager asking why we are not interested. We continued to let them know we were not interested and we are here for a short getaway. The sales manager was absolutely rude, pushy, disrespectful and manipulated the conversation. The staff was very kind, sales people needs a lesson in common courtesy and kindness of guests. I do not consider this resort luxury as they advertised. The food is below mediocre, rooms needs upgrade. You pay for everything as far as other amenities. Nothing was offered as a vip besides a salesperson telling me.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andres Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 9 nights in Oct 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is an un caring group
Stayed 5 nights in Oct 2024

8/10 Good

Juana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 6 nights in Sep 2024

10/10 Excellent

Thomas Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing
Stayed 6 nights in Oct 2024

6/10 Okay

Andrea, PROPSECT

Liked: Cleanliness, staff & service
Last time we were here was in 2017. Many of the amenities are the same. Pools were so crowded that the water felt slimy and not clean. Much badly needed restoration going on as well as many locals from Mexican mainland. Food option in buffet have become limited. Not as varied as before. No information available for theme dinner nights in buffet. Italian and Mexican dining rooms were same as before. Seafood restaurant is only open for lunch. Week encompassing September 15 is very crowded because of Independence Day. In years past the mainland citizens did not come to the island. Many families with children. Still decent lodging for divers.
Stayed 7 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 7 nights in Sep 2024

10/10 Excellent

Martin, Katy

Stayed 1 night in Sep 2024

10/10 Excellent

Jose Meza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel, staff was very kindness. The private beach is amazing and the balcony to the sea with the cruises view is from other world. My twin girls love the food , the ammenities and every part of the hotel . We are going to come back .
Stayed 5 nights in Sep 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this resort second time staying here!
Stayed 7 nights in Sep 2024

2/10 Terrible

MARTINA, Elmwood Park

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Sep 2024

10/10 Excellent

Bobbi-Jo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 9 nights here. We are scub divers and everything was close for us.
Stayed 10 nights in Aug 2024

10/10 Excellent

Martin, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We known this resort for years Every time we get awesome memories here. Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly honest and always serving with a smile
Stayed 8 nights in Aug 2024

2/10 Terrible

Cordelia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in room and food was terrible
Stayed 7 nights in Jul 2024

4/10 Poor

Garrett

Disliked: Property conditions & facilities
Room wasn’t what was paid for. AC didn’t work very good. Shower had water all over bathroom floor when used. Areas closed off like the pool restaurant. Too many noisy kids and even a few fighting adults. Not the park royal from 10 years ago. Kind of sad to see it like this cause it was once a great place.
Stayed 3 nights in Aug 2024

10/10 Excellent

clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here 7 times over the years. Still my favorite resort in Cozumel.
Stayed 1 night in Sep 2024