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Hotel Plaza Cozumel

3.0 star property
Central hotel connected to a shopping centre in Cozumel with free breakfast

Photo gallery for Hotel Plaza Cozumel

Sundeck
Reception
Rooftop terrace
Standard Room, 1 Bedroom, Non Smoking
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
Cable channels
Wardrobe
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.2 km
  • Central Plaza - 3 min walk - 0.3 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 3 min walk - 0.3 km
  • Punta Langosta Pier - 11 min walk - 1.0 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬3 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪La Inombrable - ‬2 min walk

About this property

Hotel Plaza Cozumel

Hotel located in Colonia Centro
Consider a stay at Hotel Plaza Cozumel and take advantage of free full breakfast, a rooftop terrace and car hire on-site. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and luggage storage
  • ATM/banking services, a 24-hour front desk and concierge services
  • Guest reviews give top marks for the breakfast, pool and central location
Room features
All 50 rooms have comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and minibars.
More amenities include:
  • Bathrooms with showers
  • 32-inch TVs with cable channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Does Hotel Plaza Cozumel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 11:00 PM.

Is Hotel Plaza Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Cozumel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Plaza Cozumel?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Cozumel located?

Located in Colonia Centro, this hotel is steps away from Malecon San Miguel, Cozumel Maritime Terminal and Punta Morena. Benito Juarez Park and Central Plaza are just steps away.

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Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

N

Liked: Amenities
Close to everything, great rooftop pool & breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great service, good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year and love it everytime.
Stayed 6 nights in Feb 2025

6/10 Okay

ANDRES

Close to the beach . Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

jacinto

Liked: Cleanliness, property conditions & facilities
Exelente
Stayed 2 nights in May 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service
Fun location!
Stayed 4 nights in Feb 2025

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful breakfast with great service.
Stayed 5 nights in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fabulous and the rooftop pool was very nice.
Stayed 4 nights in Feb 2025

8/10 Good

Donna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location for what we were doing
Stayed 6 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for viewing Carnival. Within walking distance for shopping and dining options. Great hotel staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location….helpful, kind staff Clean…..not fancy—-but very adequate
Stayed 14 nights in Jan 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great breakfast
Stayed 6 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay there. Can’t wait to go back. Staff was friendly, breakfast was delicious, and loved the pool and view.
Stayed 8 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place love staying here
Stayed 3 nights in Aug 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown near the square and waterfront. The bed and pillow were very comfortable. Good water pressure in the shower. The front desk people helped us with all our questions and needs. GREAT free breakfast with fresh fruit and bread and made to order hot food. A bakery is 10 steps next door and we smelled wonderful fresh bread all the time!
Stayed 6 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that we are right downtown in the center of all that is going on. Very walkable!

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was top notch.
Stayed 28 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, delicious breakfast.
Stayed 6 nights in Nov 2024

8/10 Good

garrett

Liked: Cleanliness, staff & service
Will stay again
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Easy access from the ferry port and the park. Very good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to walk along the waterfront. Steps away from the Ferry from Playa Del Carmen. The most amazing breakfast with lots of food choices. The coffee was delicious. Staff are very friendly. A quaint modest hotel accommodating your basic needs. Low key. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at Plaza Cozumel. The staff is awesome and the rooftop pool is great
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
What a hidden gem on Cozumel! We really enjoyed our stay. The staff was super friendly and helpful. The rooms are very comfortable and the breakfast is delicious. We loved watching the sunset from the rooftop pool. There are also lots of great restaurants nearby. We will definitely be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

December in Cozumel

Another trip to Cozumel and Stay at hotel , staff outstanding!! Location perfect, intown bars,restaurants,ocean
Stayed 6 nights in Nov 2024