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The Westin Cozumel

4.5 star property
Luxury resort on the beach, with outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Cozumel

Outdoor banquet area
Exterior detail
Beach/ocean view
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
The price is AU$438
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds, Balcony (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Balcony)

Classic Room, 1 King Bed, Balcony (Balcony) | Beach/ocean view

Classic Room, 1 King Bed, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Beach/ocean view

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 82 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Balcony view

Junior Suite, 1 King Bed, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed
Exterior

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

On private beach
Pool
Spa
Pet-friendly
9.4 out of 10, Exceptional, (1007)
The price is AU$618
includes taxes & fees
10 Jan - 11 Jan 2025
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
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About the area

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Cozumel Maritime Terminal - 6 min drive
  • Benito Juarez Park - 6 min drive
  • Punta Langosta Pier - 6 min drive
  • San Miguel Church - 7 min drive
  • Stingray Beach - 9 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬7 min walk
  • ‪Tequila Beach Club Cozumel - ‬15 min walk

About this property

The Westin Cozumel

Luxury family-friendly resort near Punta Langosta Pier
Located close to San Miguel Church and Benito Juarez Park, The Westin Cozumel provides a poolside bar, a corner/local shop and a terrace. With a beachfront location, scuba diving and snorkelling, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage or a manicure/pedicure at Zazil, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • Massage treatment rooms, multilingual staff and a lift
  • Guest reviews say great things the beach locale, helpful staff and first-rate property condition
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Recycling, free infant beds and coffee/tea makers

All-inclusive details

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet (51 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 2 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Westin Cozumel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at The Westin Cozumel on 4 Jan 2025 start from AU$434.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Cozumel pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Westin Cozumel?

Self-parking is free at this property.

What time is check-in at The Westin Cozumel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Westin Cozumel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at The Westin Cozumel?

Some rate plans available at this resort are all-inclusive.

Where is The Westin Cozumel located?

Nestled on the beach, this Zona Hotelera Norte resort is within 6 mi (10 km) of Benito Juarez Park, Punta Langosta Pier and San Miguel Church. Stingray Beach and Chankanaab National Park are also within 9 mi (15 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 610 reviews" "
Rating 8 - Good. 135 out of 610 reviews" "
Rating 6 - Okay. 61 out of 610 reviews" "
Rating 4 - Poor. 31 out of 610 reviews" "
Rating 2 - Terrible. 32 out of 610 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 6 nights in Dec 2024

8/10 Good

Luis Enrique Martinez

Stayed 1 night in Nov 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!! They welcomed us with a beautiful cake to celebrate our anniversary. The staff was amazing (Virginia aka Vicki on the beach and Margarita at the restaurant were top notch). The all inclusive was definitely worth it and the food and drinks were amazing! We will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was an absolute dream vacation. The staff are wonderful and helpful. The food is amazing. The beach is gorgeous, while it is small it has the best snorkeling.
Stayed 6 nights in Nov 2024

2/10 Terrible

Martin, Houston

Travelled with family
Disliked: Staff & service
When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.
Stayed 1 night in Nov 2024

10/10 Excellent

Marjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the hotel. The hotel, restaurant, and beach area were well maintained, safe, and felt like a home away from home. While small in size compared to the other resorts, it won us over by the friendliness of the staff, convenience of activities, and dining experiences. Most enjoyable was their little beach/cove area that offered a relaxing soak in the warm waters and chance snorkel close to land. While at the beach Alex C. and his co-workers took great care of us! We added the all-inclusive option to our reservation and really enjoyed the benefits. Dining options included two sit down restaurants, pool snack bars, and room service.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service
Great time quiet and relaxing
Stayed 4 nights in Nov 2024

8/10 Good

Kevin Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 nights and really enjoyed our stay. The staff is incredibly kind and helpful. Always Going out of their way to make sure all our needs were met. This is a small quiet resort, which we liked, because we have 2 little kids. The food was decent. Never seemed to come out hot. And quality was lacking. But the service made up for it. The drinks were strong. There was plenty to do from snorkeling, kayaking, playing in the little waves. They have a hut with services right there on the property to book sailing, jet skis, scuba, etc… Very disappointed the pools are not heated and are VERY cold. No one was in the pools except some kids. There are also no hot tubs. The adults only pool upstairs has great views but was underwhelming. Not very clean and pool was freezing. We used the kids club for a few hours per day but there is not much structure or activities. It’s also a pretty small room and no outside area. They don’t provide water bottles or snacks for the kids which we found surprising. We used to spa, we did a couples massage. We loved this. The staff was amazing, the massage was fantastic and then a private bath with mimosas on the balcony. All in all we had a great stay, but next time would look for somewhere with heated pools, hot tubs, and a better food selection/quality.
Stayed 3 nights in Nov 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really a place for someone taking a solo trip unless they just want peace and quiet. More for like someone taking a honeymoon or a couples trip. Not really a place for a group of young friends wanting to party.Not enough activities or food options.
Stayed 2 nights in Nov 2024

8/10 Good

Veronica

Travelled with family, Travelled with group
Liked: Amenities
Beautiful and clean place!!
Stayed 4 nights in Oct 2024

6/10 Okay

Melissa

Disliked: Property conditions & facilities
The sewer smell ruined it for me. Really out of control in the facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xinyi, Chagrin Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at the Westin Cozumel for a week for my second visit to the island. The hotel staff are very friendly and the amenities are updated and clean. I love the two pools. The oceanfront dining area is very relaxing!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

David Chak Sum

Liked: Staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

John Hardesty Mackey

Stayed 6 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 8 nights in Oct 2024

10/10 Excellent

Joshua Lane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! For an all-inclusive – they had a fantastic, personal touch, and great dining options! Wonderful service from friendly staff, and plenty of amenities to fill your time!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mollie

Stayed 4 nights in Oct 2024

10/10 Excellent

Antonio, Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Kawri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and helpful. The room was large and comfortable. However the dinner options were limited for all inclusive we ended up eating dinner else where every night. The two Lobster houses across the street from hotel are amazing best meals we had. The pool and the beach area are great.
Stayed 5 nights in Oct 2024

10/10 Excellent

John Hardesty Mackey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was construction being done
Stayed 7 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Sep 2024

10/10 Excellent

Glenn, Avon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, especially Vicky! Rooms are nice. Areas were clean, food was good to great! Pool area needs a little masonry work but overall not bad!
Stayed 6 nights in Sep 2024