See all properties

Radisson Hotel Cuernavaca

4.0 star property
Eco-certified hotel with 2 outdoor pools and full-service spa

Photo gallery for Radisson Hotel Cuernavaca

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property amenity
Suite, 1 King Bed, Accessible, Non Smoking
Lounge
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is AU$191
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 13.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 13.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Similar properties

Chapel

Fiesta Americana Hacienda San Antonio el Puente Resort & Spa

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, (1001)
The price is AU$249
includes taxes & fees
20 Mar - 21 Mar
Fiesta Americana Hacienda San Antonio el Puente Resort & Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767

What's nearby

  • Quinta Puerta de Agua - 2 min drive
  • Hacienda de Chiconcuac - 4 min drive
  • Ex Hacienda de Temixco Parque Acuatico - 9 min drive
  • Galerias Cuernavaca Mall - 15 min drive
  • Cuernavaca Cathedral - 15 min drive

Restaurants

  • ‪Antojitos Mexicanos "Los Garcia - ‬8 min walk
  • ‪Antojitos mexicanos Anita - ‬2 min drive
  • ‪Restaurante Antiguo - ‬2 min drive
  • ‪Cecina "El Venado - ‬7 min walk
  • ‪Los Frutos del Mar - ‬2 min drive

About this property

Radisson Hotel Cuernavaca

Upscale eco-certified hotel near Robert Brady Museum
You can look forward to a terrace, a garden and dry cleaning/laundry services at Radisson Hotel Cuernavaca. Treat yourself to a massage at the on-site spa. The on-site restaurant, Restaurante La Casona, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), 2 meeting rooms and a 24-hour front desk
  • Concierge services, a front desk safe and a billiards/pool table
Room features
All 83 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Art supplies, childcare services and free infant beds
  • Hypo-allergenic bedding, down duvets and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante La Casona

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults and MXN 6 to 9 for children
  • Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Cuernanvaca Crucero Tezoyuca
Radisson Cuernanvaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca
Radisson Cuernanvaca
Hotel Radisson Hotel Cuernanvaca Crucero Tezoyuca
Crucero Tezoyuca Radisson Hotel Cuernanvaca Hotel
Hotel Radisson Hotel Cuernanvaca
Radisson Hotel Quinta Rubelinas Cuernavaca

Frequently asked questions

Does Radisson Hotel Cuernavaca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Radisson Hotel Cuernavaca?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Radisson Hotel Cuernavaca on 26 Feb 2025 start from AU$190.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Radisson Hotel Cuernavaca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Radisson Hotel Cuernavaca?

Self-parking is free at this property.

What time is check-in at Radisson Hotel Cuernavaca?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available from 10:00 AM to 2:30 PM for a fee of MXN 750.

What time is check-out at Radisson Hotel Cuernavaca?

Checkout is at noon.

Where is Radisson Hotel Cuernavaca located?

Situated near the airport, this spa hotel is within 12 mi (20 km) of Robert Brady Museum, Cuernavaca Cathedral and Jardín Juárez. Cuauhnahuac Regional Museum and Teopanzolco Archaeological Zone are also within 12 mi (20 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Radisson Hotel Cuernavaca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 324 reviews
Rating 8 - Good. 89 out of 324 reviews
Rating 6 - Okay. 30 out of 324 reviews
Rating 4 - Poor. 13 out of 324 reviews
Rating 2 - Terrible. 18 out of 324 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

The place was amazing for the price
Stayed 1 night in May 2024

10/10 Excellent

Mark William

Fantastic hotel, very nice grounds, the restaurant was a bit expensive but our stay was really nice. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

CARLOS

Nnnnnnnn
Stayed 2 nights in Nov 2024

10/10 Excellent

Sonia

Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Stayed 2 nights in Jun 2024

8/10 Good

PABLO

Beautiful gardens, good service, acceptable food. To NOISY when they use the vacuum to blow the leaves.
Stayed 1 night in Nov 2022

8/10 Good

Roberto

Liked: Staff & service
The service was not efficient enough for the price you pay. Also the amenities were very limited.
Stayed 2 nights in Apr 2024

8/10 Good

Elva

Nothing special.
Stayed 1 night in Sep 2022

8/10 Good

MARCO

No elevators
Stayed 1 night in Feb 2024

2/10 Terrible

ALAN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates. Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...". Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Alfonso

Muy cómodo si tienes boda en las cercanias
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos Román

Liked: Staff & service, amenities
La recepcionista de Hoteles, son muy déspotas y payasos. No atienden bien atienden de mala manera El servicio de restaurante es muy rico pero demasiado alto para las porciones que tal es muy poquito lo que te sirven desayuno en comida. Parece que estamos jugando la comidita
Stayed 1 night in Jan 2025

8/10 Good

PEDRO JORGE

Puede mejorar
Stayed 1 night in Dec 2024

2/10 Terrible

María de Jesus

Disliked: Staff & service
Estuve hospedado en el Hotel Radisson Cuernavaca del miércoles al día de hoy. Hice mi reservación a través del portal del hotel por dos noches, 2,677 pero en el portal del banco me cargaron 8,243, hablé al hotel y me sugirieron que cancelara la reservación y que lo intentara de nuevo. Hice una nueva reservación pero a través de Expedia y el cargo fue por los 2,677. Desde antes de llegar al hotel mandé toda la información para que procedieran a hacer la cancelación del primer cargo de 8,243; sin embargo nunca hicieron nada por resolverlo a pesar de que pasaba diario a la recepción con Brenda Barrera y Alondra del Valle, también solicité hablar con el Gerente o el Contralor y nunca me dieron la cara, incluso nadie del hotel me quiso proporcionar los nombres de estas personas. Soy cliente frecuente de este hotel y me quedé con una pésima impresión por lo que espero no regresar nunca más.
Stayed 2 nights in Dec 2024

10/10 Excellent

M

Stayed 2 nights in Dec 2024

10/10 Excellent

Denis

Comida muy rica en el restaurante.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco Einar

Stayed 1 night in Nov 2024

10/10 Excellent

Pantro

Limpio, ordenado, tranquilo
Stayed 1 night in Dec 2024

8/10 Good

Alejandro

Todo estuvo bien excepto el personal de limpieza ya que no hicieron nuestra habitación y cuándo se los pedimos lo hicieron con muy mala actitud
Stayed 2 nights in Dec 2024

8/10 Good

Claudia

Liked: Staff & service, amenities
Se debe cuidar la actitud de servicio del personal de recepción muy deficiente

2/10 Terrible

Maria

Stayed 1 night in Nov 2024

8/10 Good

Laura Angélica

Esta tranquila y el personal tiene buena disposición para que la pases bien.
Stayed 1 night in Nov 2024

8/10 Good

Marisela

El personal te pone un pero para todo lo que solicitas
Stayed 2 nights in Nov 2024

2/10 Terrible

Monica

Disliked: Staff & service, amenities, property conditions & facilities
El hotel tiene una arquitectura preciosa y una decoración increíble, pero no se dejen engañar por las apariencias. El servicio es absolutamente deplorable. Reservamos varios cuartos para los invitados de nuestra boda, y al llegar, ¡no tenían las habitaciones listas! Para colmo, algunos de los cuartos tenían cosas rotas, faltaban toallas, y en varios no había ni focos. Como nuestra boda era al día siguiente y teníamos la ceremonia civil ese mismo día, no tuvimos tiempo de cambiar de hotel. Nos vimos obligados a quedarnos y fue la peor decisión de nuestra vida. Metimos una demanda legal porque no solo arruinaron nuestra experiencia, sino que afectaron un momento tan importante. No pienso regresar jamás a esta cadena hotelera y espero que nadie más pase por lo mismo. Mil veces mejor quedarse en un Airbnb o un motel donde la noche cueste menos de $1,000 pesos; seguro el servicio es infinitamente superior.
Stayed 3 nights in Nov 2024

8/10 Good

Alonso

Lo único confuso es el sistema qué tienen para saber si pagas al momento o al final de la reservación. Excelente estancia, los cuartos son sencillos y bastante cómodos. El servicio es bueno, se mantienen al tanto de ti consistentemente.
Stayed 3 nights in Nov 2024