Dixie Shores Hotels, Crystal River

"Cops were all over at check in due to fight going on. Had road to room parking blocked off."

"When we arrived we were informed that they were renovating the facility. We were told they were replacing windows and that the crews would start at 8 am. We were then informed that the restaurant and bar were closed. They did start replacing windows the next day and were banging and making a LOT of noise with drills. We opened the back door to our room to get fresh air. My sister had her service dog with her and the dog would bark when they were banging and making noise drilling. She barked maybe 6 times. We received a call from the front desk asking about the dog. My sister informed them she is a service animal and offered to bring her service animal paperwork for them to see. They said that wasn't necessary. We were booked in to the hotel for 2 nights. On the second day (my sister's birthday) the management called me and told me we were being evicted because the dog was barking. I explained the dog barked because of the banging and drilling from the window replacement. The management did NOT care and they actually kicked us out of the hotel. I told the front desk I wanted a FULL refund for the night we were missing. They said they would refund Expedia and I would need to get my refund from Expedia. We had to change hotels and pay $356 for the night of my sister's birthday. All in all this was a terrible experience!!!"

"Parking was good. Room was not clean. Smashed roach on wall. Spill on wall behind night stand. Sticky floor around night stand. Hole in curtain. Staff not attentive to people coming in the door. "

"Clean spacious room. Sits in walking distance of the bike trail. Breakfast at the adjoining cafe was great. Small discount provided for hotel guests. "

"The staff went over and above to make sure our stay was a good one. "

"Every thing good"

"The property is lacking however the location is good and staff were helpful ! Parking near our unit was handy for motorcycle ! The rest and tiki bar on property is great ! "

"Very thin walls so you hear every noise. Bed is noisy and extremely uncomfortable. Staff is friendly."

"Property is well maintained. I enjoyed the food at the restaurant and bar. Great service. "