Hotel Carvallo

3.5 star property
Colonial hotel with free breakfast and 24-hour business centre

Photo gallery for Hotel Carvallo

View from room
Front of property
Breakfast, lunch and dinner served
Hypo-allergenic bedding, down duvets, pillow-top beds
Hypo-allergenic bedding, down duvets, pillow-top beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Room service
  • Breakfast included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Double Suite Junior

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Single Room Standard

  • Sleeps 2
  • 1 Single Bed
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About the area

Map
Gran Colombia 9-52, y Benigno Malo Cuenca 10101 Ecuador, Cuenca, cuenca, 10101

What's nearby

  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Calderon Park - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km
  • Mall del Rio - 5 min drive - 3.1 km

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 10 min drive

Restaurants

  • ‪Negroni - ‬3 min walk
  • ‪El Confesionario - ‬3 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Le Bistro - ‬2 min walk

About this property

Hotel Carvallo

Hotel located in Downtown Cuenca
You can look forward to free full breakfast, a free food/drink shopping service and a free daily manager's reception at Hotel Carvallo. The on-site restaurant, CARVALLO, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and a 24-hour front desk
  • 2 meeting rooms, smoke-free property and coffee/tea in reception
Room features
All rooms are individually furnished, and offer comforts such as first-run films and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with cable channels and first-run films
  • Housekeeping, desks and phones

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 8.50 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • CARVALLO

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (70 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways (76 centimetre high)
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per room (return)
  • Airport shuttle fee per child: USD 2 (return), (from 1 to 12 years old)
  • Nearby parking fee: USD 8.50 per day(7 ft away; open 24 hours)
  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

Property is also known as

Carvallo Cuenca
Hotel Carvallo
Hotel Carvallo Cuenca
Carvallo Hotel Cuenca
Hotel Carvallo
Hotel Carvallo Hotel
Hotel Carvallo Cuenca
Hotel Carvallo Hotel Cuenca

Frequently asked questions

Is Hotel Carvallo pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Carvallo?

Self-parking is free at this property.

What time is check-in at Hotel Carvallo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Carvallo?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Carvallo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per room applies.

Where is Hotel Carvallo located?

Located in Downtown Cuenca, this hotel is steps away from Church of Santo Domingo, Calderon Park and New Cathedral of Cuenca. Convent of the Assumption and Esqueletologia Museum are also within 5 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 5-minute walk.

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Hotel Carvallo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Lovely boutique hotel located in historic old town Cuenca. Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants. Room was clean and neat. Service was great!
Stayed 1 night in Jun 2024

8/10

The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Stayed 4 nights in Nov 2023

10/10

The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Stayed 1 night in Jul 2024

6/10

Nice house but NO HOT WATTER
Stayed 1 night in Feb 2024

10/10

Stayed 2 nights in Jan 2023

10/10

Nice to go to a small hotel and feel the friendly Atmosphere The property is well kept and retains it old world feel in every respect
Stayed 3 nights in Jan 2022

10/10

El desayuno muy rico! La cama muy cómoda y el servicio excelente
Stayed 2 nights in Mar 2020

6/10

Stayed 3 nights in Dec 2019

8/10

Excelente estancia
Stayed 4 nights in Jul 2019

8/10

Situated in the Center makes walking to the historic sites easy. Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....). BUT todos empleados did a tremendous job, super
Stayed 3 nights in Apr 2019

10/10

Great experience, friendly staff and great location.
Stayed 3 nights in Dec 2018

8/10

Stayed 2 nights in Nov 2018

8/10

I had a great experience at the hotel. It's in a great location and staff was wonderful. One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Stayed 5 nights in Feb 2018

10/10

The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

4/10

Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10

Excelente ubicación y muy buen servicio.
This review was submitted before 2018 and has not been verified.

2/10

Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
This review was submitted before 2018 and has not been verified.

6/10

En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
This review was submitted before 2018 and has not been verified.

10/10

Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo
This review was submitted before 2018 and has not been verified.

6/10

I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third. First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate. Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over. The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am. Im serious - it is like they are right in your room. Great staff needs to find a better building.