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Hotel Sumiya Cuernavaca

4.0 star property
Jiutepec hotel in Sumiya with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sumiya Cuernavaca

Hallway
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Garden
Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is AU$257
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550

What's nearby

  • Forum Cuernavaca - 7 min drive - 4.3 km
  • AVERANDA - 7 min drive - 5.7 km
  • Galerias Cuernavaca Mall - 8 min drive - 6.4 km
  • Tabachines Golf Club - 10 min drive - 5.4 km
  • Cuernavaca Cathedral - 10 min drive - 7.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Los Cazadores Cuernavaca - ‬6 min drive
  • ‪Antojitos Evelyn - ‬4 min drive
  • ‪Il Tomato - ‬10 min walk
  • ‪Barbacoa "Las Granjas - ‬18 min walk
  • ‪Pollo Vaquero - ‬7 min drive

About this property

Hotel Sumiya Cuernavaca

Upscale hotel located in Sumiya
Take advantage of a terrace, a Japanese garden and laundry facilities at Hotel Sumiya Cuernavaca. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks include:
  • Swimming pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tennis courts and an outdoor pool
  • Luggage storage, multilingual staff and massage treatment rooms
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 163 rooms have comforts such as premium bedding and air conditioning, as well as perks such as desk chairs and safes.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and hairdryers
  • 65-inch Smart TVs with cable channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 270 to 750 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Arboleda
  • La Cascada
  • Sumiya

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 to 750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transport to and from this property

Property is also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya

Frequently asked questions

Does Hotel Sumiya Cuernavaca have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Sumiya Cuernavaca?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Sumiya Cuernavaca on 1 Dec 2024 start from AU$257.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sumiya Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sumiya Cuernavaca?

Self-parking is free at this property.

What time is check-in at Hotel Sumiya Cuernavaca?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Sumiya Cuernavaca?

Checkout is at noon.

Where is Hotel Sumiya Cuernavaca located?

Located in Sumiya, this spa hotel is within 3 miles (5 km) of Balneario La Cascada, Papalote Museo del Niño and Plaza de Armas & Jardín Juárez. Tabachines Golf Club and Forum Cuernavaca are also within 3 miles (5 km).

Hotel Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - quiet and lovely tranquil atmosphere. It is located in a private gated community that is very safe - you must pass two security gates. In the city, it felt hot and muggy. But in the hotel the large trees offered so much shade that it felt cool and relaxing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, beautiful gardens, good food. Would benefit from renovations
Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Beatriz

Stayed 1 night in Aug 2024

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Was there for a weeding but all was fantastic.
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Miroslava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerente en restaurante japones
llegamos para cenar el sábado, y el restaurante estaba super tranquilo, éramos 6 personas, el gerente nos dice, claro esperen 10 min, en lo que tenemos lista su mesa...si había mesas, a lo que respondió mi esposo, es mucho tiempo, el gerente responde, bueno 8 min... o sea no entendimos su lógica, simplemente nos hacen pasar y punto, realmente nos cayo muy mal,tenemos más de 20 años ir a ese hotel, lo que si notamos fue el servicio,la realidad es que camino real, tuvo un excelente servicio, les falta, sumado a otro detalle más. muchas gracias!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Todo excelente, excepto por…
La noche del sábado 20 de julio, la hostess del restaurante Sumiya nos indicó que había espera de una hora. Nos anotamos y regresamos una hora después. Entonces, al regresar era evidente que había menos gente y cuando preguntamos cómo iba la lista de espera un mesero nos dice que podemos pasar y al estarnos sentando en la mesa la hostess de un inicio nos dice que lo lamenta mucho que hay una persona antes de nosotros y procede a levantarnos de la mesa y nos hace esperar de nuevo. Cinco minutos después regresa y nos dice que nuestra mesa está lista, para su mala fortuna la misma de la cual nos levantó… una falta total de cortesía y más tomando en cuenta que había varias mesas vacías.
Stayed 3 nights in Jul 2024

8/10 Good

oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito Hotel pero moscos muy agresivos.
La recamara muy bien en todos aspectos, el edificio primavera por fuera deja mucho que desear en cuanto a mantenimiento; el servicio en la alberca muy bien pero las bebidas no muy bien , regrese una margarita porque era agua de limon , eso si con muchisimo hielo. En el restauran tambien mi esposa pidio aperol Spritz y lo regreso por apenas y pintaba el color. La comida tambien muy heterogenea una sopa de mariscos excelente pero una lasagna de mariscos muy mala; los rollos excelentes pero las brochetas de pollo las regresamos porque el pollo estaba duro y muy reseco, como pollo viejo o brochetas preparadas desde mucho tiempo antes.Por lo demas pequeños detalles que pasan en todos lados.
Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large garden areas, great pool area. Were undergoing renovations im some areas, otherwise would’ve been an excellent stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, maravillosas habitaciones. El único pero sería el balcón… La atención, extraordinaria.. los precios no tanto.. La comida, muy pobre. El único verdadero bemol del hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandro missael avalos

Stayed 1 night in Jun 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need a general maintenance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Will definitely stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an outstanding experience.
Stayed 2 nights in May 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Property conditions & facilities
I visit this property every year. The rooms are always clean. The beds are very comfortable. The air conditioning works and I can control the temperature. The staff is very nice. The only part that is not the best is the spa facility. The staff is great but the spa facility itself needs to be updated. The pool is large but not deep.
Stayed 5 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Lindo lugar, buen servicio, comida rica, solo las bebidas caras
Stayed 4 nights in May 2024