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Casa Francisco Cuernavaca

4.0 star property
Beaux Arts hotel connected to a shopping centre in Cuernavaca with 2 outdoor swimming pools

Photo gallery for Casa Francisco Cuernavaca

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Executive room, Pool front, 2 double beds | Terrace/patio
Executive Room, 2 Double Beds | Terrace/patio
Executive room, Pool front, 2 double beds
Terrace/patio
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service
The current price is AU$118
includes taxes & fees
26 Feb - 27 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Room

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Pillow-top bed
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive room, Pool front, 2 double beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive room, Pool front, 2 double beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Pillow-top bed
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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8.6 out of 10, Excellent, (1002)
The price is AU$124
includes taxes & fees
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About the area

Map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350

What's nearby

  • Teopanzolco Archaeological Zone - 18 min walk
  • Forum Cuernavaca - 3 min drive
  • AVERANDA - 4 min drive
  • Galerias Cuernavaca Mall - 4 min drive
  • Cuernavaca Cathedral - 5 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬2 min walk
  • ‪Taqueria Erendira - ‬5 min walk
  • ‪Barbacoa Alex - ‬7 min walk
  • ‪El Samborsito - ‬6 min walk
  • ‪Carl's Jr. - ‬6 min walk

About this property

Casa Francisco Cuernavaca

Upscale family-friendly hotel connected to a shopping centre
Consider a stay at Casa Francisco Cuernavaca and take advantage of a free daily manager's reception, a terrace and a garden. The on-site international cuisine restaurant, Primavera, offers breakfast, brunch, lunch, dinner and al fresco dining. In addition to a playground and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a porter/bellboy and a banquet hall
  • A 24-hour front desk, smoke-free property and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with Netflix, streaming services and cable channels
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 280 for adults and MXN 190 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 280 for adults and from MXN 190 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Frequently asked questions

Does Casa Francisco Cuernavaca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Casa Francisco Cuernavaca?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Casa Francisco Cuernavaca on 26 Feb 2025 start from AU$117.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Francisco Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Francisco Cuernavaca?

Self-parking is free at this property.

What time is check-in at Casa Francisco Cuernavaca?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 400 (subject to availability).

What time is check-out at Casa Francisco Cuernavaca?

Checkout is at noon. Late checkout is available for MXN 500 (subject to availability).

Where is Casa Francisco Cuernavaca located?

This family-friendly Cuernavaca hotel is located on the boardwalk, within 2 mi (3 km) of Teopanzolco Archaeological Zone, Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Forum Cuernavaca. Artisanal Market and Juarez Garden are also within 2 miles (3 km).

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Casa Francisco Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Very nice hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Chris

Quiet, well maintained property
Stayed 4 nights in Feb 2025

10/10 Excellent

Gildardo

People was very friendly and the place was very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Chris

Nice hotel, reasonably priced. Attentive staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Yesica Fabiola

Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

arturo

The breakfast & the pool & friendly people
Stayed 4 nights in Nov 2024

10/10 Excellent

Tania

Like
Stayed 1 night in Feb 2025

10/10 Excellent

Enrique

Great service
Stayed 7 nights in Jan 2025

10/10 Excellent

LUZ

Excellent experience staying at this property. Very nice staff, clean and comfortable accommodations. The food at the restaurant was very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

MARA

.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos A. Colin

super
Stayed 2 nights in Nov 2024

6/10 Okay

Hector

Good for a quick stop, a good night rest and that is it.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana Teresa

.
Stayed 1 night in Dec 2024

10/10 Excellent

Leonardo

,
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Nicand cleaN HOTEL SPEND A NIGHT
Stayed 1 night in Jul 2024

10/10 Excellent

arturo

Excelent
Stayed 1 night in Sep 2024

6/10 Okay

Victor

Rooms outdated and SUPER NOISY. restaurant service deficient. No where to find drinking water after midnight.
Stayed 1 night in Nov 2024

8/10 Good

Ricardo

Good option, some rooms needs a little more attention in cleaning and maintenence
Stayed 2 nights in Oct 2024

10/10 Excellent

Evel Jose

Excelent
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room. - door locks borderline do not function. We’ve been locked out of our room several times. - AC broken in our first room - Fridge broken in our first room - Door lock didn’t open 90% of the time in our first room - Door lock didn’t open 50% of the time in our second room - Door lock didn’t work at all on one keycard on our THIRD room - Keycards have to be reprogrammed daily - Several receptionists had bad attitude - Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose. - Blinds do not shut entirely - Blind “rod” kept coming unhooked - Bathroom door doesn’t latch/stay closed in our second room - Sewage smell in bathrooms in 3 rooms - Electrical outlet pulled away from wall in first room. Safety risk. - Front desk staff argumentative and rude. Kitchen staff great. - parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them. Avoid at all costs.
Stayed 7 nights in Jul 2024

8/10 Good

PEDRO

6/10 Okay

MARIA GABRIELA

EXCELENTE EL SERVICIO Y ATENCION DEL PERSONAL DEL RESTAURANTE Y AMA DE LLAVES. PESIMA ACTITID DE LAS SEÑORITAS DE RECEPCION. MI QUEJA SE REPORTO CON DAVID, G LAS SEÑORITAS DE RECEPCION NECESITAN UN CURSO DE SERVICIO AL CLIENTE. SE ME NEGÓ UNA 3era TOALLA PARA SECARME EL PELO, YA QUE UNICAMENTE DEJAN 2 (PARA MI ESPOSO Y PARA MÍ). ME DIJERON QUE NO SE DAN ARTICULOS EXTRAS; SIN EMBARGO, LA SEÑORITA CAMARERA ME LA DIO AL DIA SIGUIENTE. CUANDO LLAMÉ A RECEPCION CONTESTAN "BUENO", CUANDO HOCIMOS CHECK IN LA SEÑORITA ESTABA EN LA COMPU SOLA Y NO ME ATENDIÓ HASTA QUE DI LAS BUENAS TARDES. SON SU TARJETA DE PRESENTACION CON UNA MIY MALA ACTITUD Y CON POCAS GANAS DE TRABAJAR. GRACIAS! TE. DE OPERACIONES. DE VERDAD,
Stayed 2 nights in Feb 2025

10/10 Excellent

Tannia

Mejorar atención de recepcionistas
Stayed 1 night in Feb 2025

6/10 Okay

Jose Raul Ocampo

El único inconveniente fue el tema de la TV, no fue accesible. El gran problema es Expida, se llamo dos semanas con anticipación para cancelación y no genera devolución Nunca más reservaciones por esa vía.
Stayed 1 night in Feb 2025

6/10 Okay

Jean Paul

Recomiendo este lugar para una estancia rápida, esta bien ubicado y la atención del personal es buena. El cuarto es amplio, la cama está bien y se tienen todas las amenidades necesarias. Resaltaría que no son habitaciones nuevas, tienen algunos detalles como cortinas desgastadas, caja fuerte sin funcionar, muebles viejos, etc. Nosotros pagamos por el desayuno, el cual calificaría normal. Tiene variedad de platillos, comal y fruta de temporada. Algunas cosas no estaban buenas como el café y el huevo a la mexicana. En general creo que relación precio calidad está normal.
Stayed 1 night in Feb 2025