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Casa Francisco Cuernavaca

4.0 star property
Beaux Arts hotel connected to a shopping centre in Cuernavaca with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Casa Francisco Cuernavaca

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Terrace/patio
Executive room, Pool front, 2 double beds
Breakfast, lunch, dinner served; international cuisine, pool views
Shower, rainfall showerhead, free toiletries, hair dryer
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is AU$117
includes taxes & fees
10 Nov - 11 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Room

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Premium bedding
Down duvet
Ceiling fan
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Executive room, Pool front, 2 double beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive room, Pool front, 2 double beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Ceiling fan
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Premium bedding
Down duvet
Ceiling fan
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Ceiling fan
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
HDTV
Pillow menu
Ceiling fan
Down duvet
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350

What's nearby

  • Cuauhnahuac Regional Museum - 3 min drive
  • Forum Cuernavaca - 3 min drive
  • AVERANDA - 4 min drive
  • Galerias Cuernavaca Mall - 4 min drive
  • Cuernavaca Cathedral - 5 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬2 min walk
  • ‪Taqueria Erendira - ‬5 min walk
  • ‪Barbacoa Alex - ‬7 min walk
  • ‪Tacos Charlie - ‬1 min walk
  • ‪Charro Oriental - ‬6 min walk

About this property

Casa Francisco Cuernavaca

Upscale family-friendly hotel connected to a shopping centre
Consider a stay at Casa Francisco Cuernavaca and take advantage of a free daily manager's reception, a terrace and a garden. The on-site international cuisine restaurant, Primavera, offers breakfast, brunch, lunch, dinner and al fresco dining. In addition to a playground and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and 1 meeting room
  • Luggage storage, a banquet hall and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with Netflix, streaming services and cable channels
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 280 for adults and MXN 190 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Primavera

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 280 for adults and from MXN 190 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Frequently asked questions

Does Casa Francisco Cuernavaca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Casa Francisco Cuernavaca?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Casa Francisco Cuernavaca on 10 Nov 2024 start from AU$117.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Francisco Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Francisco Cuernavaca?

Self-parking is free at this property.

What time is check-in at Casa Francisco Cuernavaca?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 400 (subject to availability).

What time is check-out at Casa Francisco Cuernavaca?

Checkout is at noon. Late checkout is available for MXN 500 (subject to availability).

Where is Casa Francisco Cuernavaca located?

This family-friendly Cuernavaca hotel is located on the boardwalk, within 2 mi (3 km) of Teopanzolco Archaeological Zone, Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Forum Cuernavaca. Artisanal Market and Juarez Garden are also within 2 miles (3 km).

Casa Francisco Cuernavaca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1007 reviews" "
Rating 8 - Good. 292 out of 1007 reviews" "
Rating 6 - Okay. 118 out of 1007 reviews" "
Rating 4 - Poor. 31 out of 1007 reviews" "
Rating 2 - Terrible. 48 out of 1007 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good option, some rooms needs a little more attention in cleaning and maintenence
Stayed 2 nights in Oct 2024

10/10 Excellent

LUZ, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience staying at this property. Very nice staff, clean and comfortable accommodations. The food at the restaurant was very good.
Stayed 3 nights in Oct 2024

8/10 Good

MIREYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy a gusto, la comida es deliciosa y el personal es muy atento y amable , las habitaciones son pequeñas pero cuentan con lo necesario para tener una estadía placentera.
Stayed 2 nights in Sep 2024

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Sep 2024

6/10 Okay

Hector

Travelled with partner
Liked: Cleanliness, staff & service
Good for a quick stop, a good night rest and that is it.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room. - door locks borderline do not function. We’ve been locked out of our room several times. - AC broken in our first room - Fridge broken in our first room - Door lock didn’t open 90% of the time in our first room - Door lock didn’t open 50% of the time in our second room - Door lock didn’t work at all on one keycard on our THIRD room - Keycards have to be reprogrammed daily - Several receptionists had bad attitude - Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose. - Blinds do not shut entirely - Blind “rod” kept coming unhooked - Bathroom door doesn’t latch/stay closed in our second room - Sewage smell in bathrooms in 3 rooms - Electrical outlet pulled away from wall in first room. Safety risk. - Front desk staff argumentative and rude. Kitchen staff great. - parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them. Avoid at all costs.
Stayed 7 nights in Jul 2024

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Marco

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Solo el vecino tenia l TV muy fuerte y se traspasa el ruido.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor y Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodrigo Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es muy buen lugar para pasar un fin de semana, las habitaciones son cómodas y las televisiones tienen servicio, sin embargo son algo pequeñas para poder pasar un rato cómodo en la habitación. Está pensado más que nada para que bajes a la alberca y pases un tiempo con tu familia, sin embargo se llena demasiado la alberca y no tienes mucho espacio para ti. El personal es cumplidor, no son extremadamente serviciales, pero si pides algo no vas a tener que esperar tanto tiempo para poderlo conseguir, aunque en ocasiones tienes que presionar un poco para que te envíen cosas del restaurante a tu habitación. Todo lo demás bastante agradable.
Stayed 1 night in May 2024

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicand cleaN HOTEL SPEND A NIGHT
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por su excelente servicio, fueron muy pacientes para la entrada y salida, el hotel se encuantra muy bien ubicado y es facil llegar. La alberca es deliciosa por que se encuentra climatizada. Quiero agradecer en especial a la Srita Diana por sus atenciones.
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por su excelente servicio, fueron muy pacientes para la entrada y salida, el hotel se encuantra muy bien ubicado y es facil llegar. La alberca es deliciosa por que se encuentra climatizada. Quiero agradecer en especial a la Srita Diana por sus atenciones.

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good food.
Stayed 2 nights in Jul 2024

6/10 Okay

Susana

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Go elsewhere.
Not a good stay. Wouldn't come back.
Stayed 4 nights in Jun 2024

6/10 Okay

Viridiana

Travelled with family
Stayed 1 night in Jun 2024

6/10 Okay

Guillermo

Travelled with family
Liked: Staff & service, room comfort
RECOMENDARIA A MIS FAMILIARES BUSCAR OTRA OPCION
EL AIRE ACONDICIONADO DE LA HABITACION NO FUNCIONÓ Y NO LOGRAMOS DORMIR BIEN.YA QUE EL VENTILADOR RESULTO QUE GENERABA UN CHIRRIDO INTOLERANTE. EL PERSONAL DE RECEPCION FUÉ AMABLE Y EFICIENTE. EL PERSONAL EN RESTAURANTE FUE GROSERO Y GENERÓ INCOMODIDAD AL GRADO DE PREFERIR CONSUMIR ALIMENTOS FUERA DEL HOTEL. LA PERSONA DE LIMPIEZA EN HABITACION NO RESPETO EL ANUNCIO COLOCADO FUERA DE LA PUERTA PARA QUE NO INGRESARA HASTA DESPUES DE QUE REGRESARAMOS DE ALMORZAR. EL COSTO DE LA HABITACION FUE ACEPTABLE, LAS AGUAS DIARIAS COMO CORTESIA SE AGRADECEN BASTANTE, EL EQUIPAMIENTO Y AMENIDADES EN EL BAÑO CUMPLEN BIEN, LA ROPA DE CAMA ESTUVO LIMPIA ASI COMO LAS TOALLAS, LA CAJA DE SEGURIDAD ES UN BUEN PLUS.
Stayed 2 nights in Jun 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue agradable, el único tema es que desde la reservación y pago indicamos que seríamos dos adultos y dos menores, sin embargo, en el hotel nos dijeron que solo incluí dos desayunos, sería importante que consideren a todos las personas registradas en la reserva para evitar malos ratos o momentos incómodos y en el hotel
Stayed 1 night in Jun 2024

10/10 Excellent

arturo

Stayed 3 nights in Feb 2024

10/10 Excellent

victor, santa ana

Stayed 1 night in Jun 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024