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Holiday Inn Cuernavaca, an IHG Hotel

3.5 star property
Hotel in Cuernavaca with 2 outdoor pools and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cuernavaca, an IHG Hotel

Breakfast, lunch, dinner served; garden views
2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Poolside bar
Front of property
Business centre

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
The price is AU$121
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Bathroom

Premium Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 28.0 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Living area

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

Pool
Parking included
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (1026)
The price is AU$112
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel
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About the area

Map
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Don Atilio - ‬5 min walk
  • ‪Taqueria el Circo - ‬7 min walk
  • ‪Tacos Arabes - ‬3 min walk
  • ‪Café Punta del Cielo - ‬3 min walk
  • ‪K'nibal Tacos & Beer - ‬2 min walk

About this property

Holiday Inn Cuernavaca, an IHG Hotel

Hotel in the city centre
A poolside bar, a terrace and a playground are just a few of the amenities provided at Holiday Inn Cuernavaca, an IHG Hotel. The on-site restaurant, Las Cascadas, offers breakfast, brunch, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free newspapers and a gift shop
  • A vending machine, a porter/bellboy and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and separate sitting areas.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 545 for adults and MXN 265 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Cascadas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 28,417 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 5 buildings
  • 6 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 982.5 per pet, per night
Welcoming dogs only
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 570.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 545 for adults and from MXN 265 for children
  • Pet fee: MXN 982.5 per pet, per night
  • Rollaway bed fee: MXN 570.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn

Frequently asked questions

Does Holiday Inn Cuernavaca, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Cuernavaca, an IHG Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Cuernavaca, an IHG Hotel on 1 Dec 2024 start from AU$121.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Cuernavaca, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of MXN 982.5 per pet, per night.

How much is parking at Holiday Inn Cuernavaca, an IHG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Holiday Inn Cuernavaca, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Cuernavaca, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn Cuernavaca, an IHG Hotel located?

Located in the heart of Cuernavaca, this hotel is within 2 miles (3 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine, Juan Soriano Museum and Cuernavaca Golf Club. Plaza de Armas and Cuauhnahuac Regional Museum are also within 2 miles (3 km).

Holiday Inn Cuernavaca, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 841 reviews" "
Rating 8 - Good. 275 out of 841 reviews" "
Rating 6 - Okay. 72 out of 841 reviews" "
Rating 4 - Poor. 30 out of 841 reviews" "
Rating 2 - Terrible. 24 out of 841 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Stayed 2 nights in Oct 2024

10/10 Excellent

Leticia

Stayed 4 nights in Aug 2024

10/10 Excellent

Karla

Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and cleanliness.
A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also. Would highly recommend it!
Stayed 7 nights in Jul 2024

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y amabilidad, limpio y serviciales
Stayed 1 night in May 2024

8/10 Good

Scott, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Stayed 2 nights in May 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to spend the weekend
Stayed 1 night in Mar 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente! La comida del buffet muy buena y la limpieza de las habitaciones buena!!
Stayed 3 nights in Feb 2024

6/10 Okay

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is decent but restaurant service is super slow and my room’s A/C never got cold (even after hours of being on). Location is good and the staff is friendly, but the rooms are super noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Rocío

Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Todo bien siempre
Stayed 2 nights in Sep 2023

10/10 Excellent

Sergio Antonio

Stayed 1 night in Aug 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
I like it because it has very nice pool the service its excellent and the vegetation is amazing.
Stayed 7 nights in Jun 2023

8/10 Good

María

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and property are great
Stayed 1 night in May 2023

10/10 Excellent

christina, East Chicago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to dining options and also has great buffet on the weekends
Stayed 5 nights in Apr 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Mar 2023

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Hotel
One of the worst hotels I've ever stayed in. Would not allow me to have breakfast because I did not have a prepaid voucher, could not charge to room or pay cash. The common areas and the room were not clean.
Stayed 4 nights in Feb 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Friendly staff.
Stayed 1 night in Mar 2023

10/10 Excellent

Juan L

Stayed 1 night in Feb 2023

2/10 Terrible

Diego

Stayed 3 nights in Jan 2023

4/10 Poor

Ines, cuernavaca

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First class hotel name , highway motel service and insistence on cash before stay

10/10 Excellent

Sang C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Joaquin P

Stayed 2 nights in Aug 2022

6/10 Okay

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022