LP Los Portales Hotel Cusco

3.5 star property
Hotel with a 24-hour business centre, a short walk to Plaza de Armas
your current months are December, 2024 and January, 2025.
December 2024
January 2025
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
The price is AU$141
includes taxes & fees
13 Jan - 14 Jan 2025

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Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room

Highlights

Soundproofed
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Room, 1 Double Bed

Highlights

Soundproofed
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Junior Suite, Jetted Tub

Highlights

Soundproofed
TV
Blackout curtains
4 bedrooms
Private bathroom
Jetted bath
Hairdryer
Minibar
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Av El Sol 602, Cusco, Cusco, 84

What's nearby

  • Coricancha - 4 min walk
  • Plaza de Armas - 9 min walk
  • Cusco Cathedral - 11 min walk
  • Twelve Angled Stone - 11 min walk
  • San Pedro Market - 13 min walk

Getting around

  • Cusco Wanchaq Station - 6 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 12 min drive

Restaurants

  • ‪Centro Qosqo de Arte Nativo - ‬2 min walk
  • ‪La Valeriana - Bake shop - ‬4 min walk
  • ‪Parada Vegana - ‬4 min walk
  • ‪Sepia Club Café - ‬6 min walk
  • ‪Yola Restaurante - ‬2 min walk

About this property

LP Los Portales Hotel Cusco

Hotel near Plaza de Armas
At LP Los Portales Hotel Cusco, you can look forward to a terrace, a coffee shop/cafe and a library. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour business centre.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), airport drop-off service (surcharge) and smoke-free property
  • A 24-hour front desk, 2 meeting rooms and tour/ticket information
  • A lift, multilingual staff and a banquet hall
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 50 rooms offer amenities, such as safes, sound-insulated walls and minibars.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,798 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 20606790890

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco

Frequently asked questions

Is LP Los Portales Hotel Cusco pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at LP Los Portales Hotel Cusco?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at LP Los Portales Hotel Cusco on 13 Jan 2025 start from AU$140.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at LP Los Portales Hotel Cusco?

This property doesn't offer parking.

What time is check-in at LP Los Portales Hotel Cusco?

Check-in start time: 11 AM; check-in end time: 11:00 AM.

What time is check-out at LP Los Portales Hotel Cusco?

Checkout is at 10 AM.

Does LP Los Portales Hotel Cusco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of USD 8 per vehicle applies.

Where is LP Los Portales Hotel Cusco located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of Centro Qosqo de Arte Nativo and Plaza de Armas. Centro de Textiles and Coricancha are just steps away. Cusco Wanchaq Station is 6 minutes by foot and San Pedro Station is 15 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 477 out of 672 reviews" "
Rating 8 - Good. 153 out of 672 reviews" "
Rating 6 - Okay. 22 out of 672 reviews" "
Rating 4 - Poor. 6 out of 672 reviews" "
Rating 2 - Terrible. 14 out of 672 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Tatiana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place runs a scam. I paid for a room with two double beds, upon arrival I was told that they charge additional 30$ for second person. My expedia receipt states that the room was booked and nothing regarding amount of people. Also, on Expedia listing it says "our base rate is for two guests". We asked whether additional charge was for breakfast for second person - they said no. They also show us receipt that Expedia charges them a commission and that is also the reason they need to charge extra. You pay commission to advertise your hotel in Expedia! That is not additional customer's cost. At the end they charged us the same rate that Sonesta Hotel at Cusco did, where we stayed a few nights prior. However, Sonesta is new or recently renovated, has rooms and beds twice the size, provided bottled water and unlimited toiletries. Service at Sonesta also was impeccable and buffet breakfast was huge. LP Los Portales scam you into thinking you are paying less, but at the end charge the same. We are not cheap people and always tip well when we get good service, but this place just made us never want to stay here again. 30$ is not a lot of money, but a lie is a lot to avoid a business at all costs. Do yourself a favor, choose a more honest business.
Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and was convenient to walk to most places
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with caring and helpful staff, felt very safe. Great breakfast buffet with range of options, love the fresh juice! Restaurant on site is absolutely amazing, well priced and the food is exceptional as is the service. Let you store luggage for Machu Picchu as well. Cannot wait to come back! Definitely book here.
Stayed 2 nights in Dec 2024

6/10 Okay

Gerri, Lakehills

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service from the front desk. Always smiling and attentive. Rooms need little bit update.
Stayed 3 nights in Dec 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

8/10 Good

STEVEN

Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Los Portales is very very good. The rooms and staff were great. We had absolutely no complaints.
Stayed 7 nights in Nov 2024

10/10 Excellent

Gerrit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly. The beds were extremely comfortable and the hotel was beautiful to relax in while we got acclimatized to the altitude. They helped arrange a taxi and even stored our bags when we did our trek. Upon our return we booked with them again
Stayed 2 nights in Nov 2024

10/10 Excellent

Abel, bridgeport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY AAMABLES
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!,
Stayed 4 nights in Oct 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night unfortunately but great service and staff. Very helpful in ordering a taxi for us to get to the airport the next day which is a standard rate, and called in the morning to make sure we were awake, very helpful! Also offered us early breakfast options as we had to leave before breakfast was officially served. Overall had a great experience with the staff and customer service. The room was very nice with very comfortable bed and a nice bathroom.
Stayed 1 night in Sep 2024

4/10 Poor

Victor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No tiene aire acondicionado y hace demasiado calor aunque la ciudad es fria.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well located for our purposes. The staff was extremely friendly and willing to help with any questions we had. The only drawback that I can think of if the lack of a bar. Not a big deal at all for me. Overall, very happy with my experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

4/10 Poor

DALE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Low water pressure, little or no hot water, elevator was not working and had to foot 11 flights of stairs daily for 4 days. Since the booking is non-refundable there was little to do.
Stayed 3 nights in Sep 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful. Would have liked a late checkout but this was not available and alternatives were provided.
Stayed 1 night in Sep 2024

8/10 Good

Shariq

Travelled with family
Liked: Cleanliness, staff & service
I was allocated Room 203 which was noisy. I requested the fromt desk and they helped me to change the room. There is no AC but the staff helped to provide a fan. Breakfast is good. Staff is very helpful. Overall good experience. Just avoid room on the road.
Stayed 1 night in Sep 2024

8/10 Good

Dr.Victor, Tepic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller than expected and very tight with not much space to hang clothing. The bathroom was tight as well. Difficult to maneuver. The breakfast buffet was ok but limited.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ivelisse

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito. Servicio excelente. El cuarto es ćomodo. El desayuno es muy rico y completo. A pasos del centro y de mercados de artesanías. A 15 minutos del aeropuperto. Lo único que no nos gustó es que el cuarto no tiene ventilación, sólo tiene calefacción.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service
Stayed 1 night in Aug 2024