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Quality Inn & Suites Dallas - Cityplace

2.5 star property
Hotel with free breakfast, near Southern Methodist University
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Free daily continental breakfast
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Restaurant
  • Room service
    Room service
  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
The price is AU$117
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Inn & Suites Dallas Medical - Market Center
Pool
Breakfast included
Parking included
Free WiFi
7.2 out of 10, Good, (1005)
The price is AU$142
includes taxes & fees
24 Nov - 25 Nov
Comfort Inn & Suites Dallas Medical - Market Center
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About the area

Map
4150 N Central Expy, Dallas, TX, 75204

What's nearby

  • Southern Methodist University - 3 min drive - 2.9 km
  • Dallas World Aquarium - 4 min drive - 4.6 km
  • American Airlines Center - 4 min drive - 4.6 km
  • Kay Bailey Hutchison Convention Center - 5 min drive - 5.4 km
  • Dallas Market Center - 5 min drive - 5.2 km

Getting around

  • Dallas Medical-Market Center Station - 15 min drive
  • McKinney & Blackburn Tram Stop - 15 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪LDU Coffee - ‬6 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Spider Murphy - ‬10 min walk
  • ‪DaLat - Late Night Vietnamese Comfort Food - ‬7 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel near Southern Methodist University
Consider a stay at Quality Inn & Suites Dallas - Cityplace and take advantage of free continental breakfast, a coffee shop/cafe and laundry facilities. The on-site American cuisine restaurant, Buzz Brew, offers breakfast, lunch, dinner and light fare. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • Luggage storage, multilingual staff and a 24-hour front desk
  • A vending machine, newspapers in the reception and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 78 rooms have comforts such as air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

This property does not have any lifts
The seasonal pool will be open from March to October

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Frequently asked questions

Does Quality Inn & Suites Dallas - Cityplace have a pool?

Yes, this property has an outdoor pool. The swimming pool will be closed during the winter.

How much does it cost to stay at Quality Inn & Suites Dallas - Cityplace?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Dallas - Cityplace on 27 Nov 2024 start from AU$116.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites Dallas - Cityplace pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Dallas - Cityplace?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Dallas - Cityplace?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Dallas - Cityplace?

Checkout is at 11:00 AM.

Where is Quality Inn & Suites Dallas - Cityplace located?

Located in Old East Dallas, this hotel is steps from Knox-Henderson Shopping District and within 3 mi (5 km) of American Airlines Center and Dallas Market Center. Southern Methodist University is 2 mi (3.2 km) away. McKinney & Blackburn Tram Stop is 15 minutes by foot and Blackburn Stop is 15 minutes.

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 250 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 190 out of 1003 reviews" "
Rating 4 - Poor. 129 out of 1003 reviews" "
Rating 2 - Terrible. 137 out of 1003 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Michele

Stayed 1 night in Nov 2024

2/10 Terrible

Laurie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The price was adequate but the staff neglected to return my ID during the check in process. Blamed me for " losing" it when in fact they had given it to another guest by mistake. Make sure you get your ID back during check in. The rooms were dirty and the sheets had burn holes in the non smoking room.
Stayed 2 nights in Nov 2024

4/10 Poor

Naveed

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Khalil

Stayed 1 night in Oct 2024

4/10 Poor

WEIWEN, Tomball

Business traveller
Disliked: Property conditions & facilities
Stayed on November 7-8, 2024. I didn't have hot water for shower bathing in the day one room #130; then experienced too noisy upper floor while changing to Room 116 on day two midnight. Not recommended.
Stayed 2 nights in Nov 2024

6/10 Okay

Patricia

Stayed 2 nights in Oct 2024

6/10 Okay

Patricia

Stayed 1 night in Nov 2024

2/10 Terrible

ANGELA

Disliked: Staff & service
Agents did not find Expedia reservations for two.
Stayed 2 nights in Nov 2024

4/10 Poor

Orville

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Broken ice machine. Some sketchy looking guy in a wife beater stands watch over the kitchen area. *BEWARE* The breakfast options are very limited (bagel, toast, waffle) but do not take a bagel back to your room. Its a 15 dollar charge for "to go" breakfast.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kelvin, Los Angeles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked into a room. It smelled damp or musty. Dropped my bag off. Headed out for the day. Came back to take a shower and there was no water. Had to switch rooms. New room smelled better but refrigerator was caked with Ice and unusable. Day of checked out, someone knocked on my door at 10:59 am for 11 am checkout telling me I need to go. Never ever had that happened. Mind you, I spent 40 minutes changing rooms the night before.
Stayed 2 nights in Oct 2024

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service
The gentleman who helped us at the front desk was nice and helpful. The room was a bit dirty, but the bed was very comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Christopher Jerrod

Disliked: Staff & service
I booked my reservation online through one of the booking websites. Paid upfront for 3 nights. I did so not knowing exactly what time I'd be there to check in. To make sure I didn't have to wait until 3:00 to check in if id arrived earlier, I went ahead and booked the entire additional day before just to keep my window without issue. .Well, Apparently, there's a policy, though I've yet to locate where either onsite or on their website, that says regardless of whether your reservation is paid in full, if you don't arrive to check in on the date of the initial reservation, checking in the following day will not be possible as they will only honor the reservation the day of. And forget about requesting a refund for not having stayed... Thess ass holes declined not to give me anything back without any pause for consideration. I'll never book with this particular establishment again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Anil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marijuana smell , torn bed sheets bad customer service , they charge 100 deposit not mentioned on Expedia . Not family friendly environment by a long shot.
Stayed 1 night in Oct 2024

6/10 Okay

scout

Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok, barely, definitely lower than my expectations, you can tell they’ve tried to keep the property maintained but are struggling. The price doesn’t really reflect the quality of the hotel, next time will be looking for a better option in the area.
Stayed 1 night in Oct 2024

8/10 Good

Donny

Liked: Cleanliness
.
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Travelled with family
Didn’t like the 100.00 damage deposit. Asked for a room with roll away bed or pull out couch- was given a room without. They did accommodate us by moving rooms. Room was really damp both days even though we ran the AC. Fan not working in bathroom. There was no closet in our room and I needed to hang up a dress Bed was comfortable Location excellent- easy access to 75 and Spur 366
Stayed 2 nights in Oct 2024

2/10 Terrible

Vernon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked into this dirty hotel before I ever saw my room, there was a surprise hundred dollar deposit because I paid with credit card even though the hotel room was paid for in full before I arrived. There was a condom wrapper left in the trashcan. Blood or other type of material on the floor and walls.
Stayed 2 nights in Oct 2024

4/10 Poor

Karen Gamez

Travelled with group
Disliked: Cleanliness, staff & service, amenities
We had a small couch in our room but we wanted to move to get more cool air since it was in the way. We found a dirty sock, a lid for a large drink and so much dirt. We also found 2 pairs of black socks under the cubby of the TV.
Stayed 2 nights in Oct 2024

6/10 Okay

Donny

Liked: Property conditions & facilities
Disliked: Staff & service
They add a deposit didn’t say nothing online at it
Stayed 1 night in Oct 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was dirty smelled very strong of air freshener as you opened the door trying to cover the bad smell of the bed coverings that were stained and smelled of body odor. The bathroom was musty smelling and the bathtub was stained and had hair in it. The area felt unsafe for women traveling alone I saw several people laying anround on the ground in the area of this establishment. The area around our room smelled strongly of illegal substance. The AC unit was separated from the wall you could see outside. We tried to get a refund and leave but the lady at the front desk refused to refund our money. I felt so unsafe I left anyway without a refund. Do not stay here the place is the worse I’ve ever seen or been to, the pictures online are deceiving. We were booked for 1 night for a dr visit nearby. This place needs a high fence with a secure gate to go through it’s definitely a crime area and needs attention and a deep cleaning. Stay far away from this run down motel.
Stayed 1 night in Oct 2024

4/10 Poor

Daniela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I guess it was okay, it’s giving very much Motel6 vibes which I somewhat expected.. what I wasn’t expecting was to pay a $100 deposit ( refundable) for a facility like this one which I’ve never had to do before. 3-5 business days if with card and immediately back the next day if with cash which doesn’t make sense to me because they can’t even check the room to see if they need to keep your deposit but whatever lol The kicker is that the room was disgusting, literally stuff on the walls, the sheets were not cleaned properly or just stained from previous uses that didn’t come off with washes, either way needs to be replaced. The shower was giving very much shower with sandals on ( which I did) or get some fungus. Over all experience was a 5/10, would not stay here again unless absolutely freaking necessary.
Stayed 1 night in Oct 2024

4/10 Poor

Carla

Liked: Staff & service
Disliked: Cleanliness
Needs to be cleaned
Stayed 1 night in Oct 2024