Tru by Hilton Dallas Downtown Market Center

2.5 star property
Hotel with a 24-hour fitness centre, a quick walk to Dallas Market Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Bar (on property)
Lobby
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Free WiFi
The price is AU$191
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
1949 N STEMMONS FWY, Dallas, TX, 75207

What's nearby

  • Dallas Market Center - 8 min walk
  • American Airlines Center - 2 min drive
  • Dallas World Aquarium - 3 min drive
  • Kay Bailey Hutchison Convention Center - 4 min drive
  • Reunion Tower - 4 min drive

Getting around

  • Dallas Medical-Market Center Station - 3 min drive
  • Victory Station - 20 min walk
  • Love Field Airport (DAL) - 15 min drive

Restaurants

  • ‪SĒR Steak + Spirits - ‬9 min walk
  • ‪Medieval Times - ‬3 min walk
  • ‪Media Grill + Bar - ‬10 min walk
  • ‪Rodeo Goat - ‬11 min walk
  • ‪Terrace - ‬9 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel near Dallas Market Center
Located close to American Airlines Center and Dallas World Aquarium, Tru by Hilton Dallas Downtown Market Center provides an arcade/games room, a 24-hour gym and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Valet parking (surcharge), a billiards/pool table and a banquet hall
  • Smoke-free property, multilingual staff and a vending machine
  • A lift, a 24-hour front desk and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 152 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Mini fridges, coffee/tea makers and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 21 August 2024 to 1 January 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Frequently asked questions

Is Tru by Hilton Dallas Downtown Market Center pet-friendly?

Yes, Tru by Hilton Dallas Downtown Market Center allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Dallas Downtown Market Center?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Dallas Downtown Market Center on 29 Jan 2025 start from AU$190.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Dallas Downtown Market Center?

Valet parking is available for USD 35 per night.

What time is check-in at Tru by Hilton Dallas Downtown Market Center?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Dallas Downtown Market Center?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Tru by Hilton Dallas Downtown Market Center located?

Located in Dallas Design District, this hotel is within 1 mi (2 km) of Dallas Market Center and American Airlines Center. Dallas World Aquarium and Reunion Tower are also within 3 mi (5 km). Victory Station is 20 minutes by foot and Market Center Station is 20 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 491 out of 1079 reviews" "
Rating 8 - Good. 222 out of 1079 reviews" "
Rating 6 - Okay. 158 out of 1079 reviews" "
Rating 4 - Poor. 88 out of 1079 reviews" "
Rating 2 - Terrible. 120 out of 1079 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Fiona

Stayed 2 nights in Dec 2024

4/10 Poor

Dana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator has been out for MONTHS. Obviously something yhat can be repaired but it has been neglected. On top of not being told until check in, I was asked to sign a liability waiver to walk the 4 flights of stairs to my room since the 4th floor was all that was left.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ladaunta

Stayed 3 nights in Nov 2024

2/10 Terrible

Elsa

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2024

2/10 Terrible

Caleb

Liked: Cleanliness, staff & service
Everything was great but the elevators were not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jada

Stayed 1 night in Nov 2024

6/10 Okay

Aida

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel we should have been notified ahead of time that the elevator had not been functioning since August.
Stayed 2 nights in Nov 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Patrick, Kyle

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Tytiana

Stayed 1 night in Sep 2024

8/10 Good

Bianca, midland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevators we're not working luckily we were on the 2nd floor. Pillows were almost none existent. Property was clean and staff was very nice.
Stayed 1 night in Oct 2024

8/10 Good

Sebastian

Business traveller
Liked: Cleanliness, staff & service, amenities
So the building has some structural issues and we did not find this out until we checked in. Their elevator shaft is needing to be fixed so NO elevator (we had to sign a risk form using just the stairs) and because of this they only booked the bottom 3 floors. Thus the noise from the freeway is noticeable. They have a sound machine in the room but still it was hard to sleep with all the traffic noise.
Stayed 3 nights in Oct 2024

2/10 Terrible

Abram

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Sep 2024

4/10 Poor

Kimberly, Hughes Springs

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator did not work and we were not told ahead of time. This meant rooftop and rooftop bar were closed. The shades in room would not go down all the way allowing a bright light to shine in. Very loud traffic noise and asked for the option to stay on parking lot side. Staff seemed unconcerned about any of it!
Stayed 1 night in Oct 2024

8/10 Good

Debbie

Travelled with family
Liked: Staff & service, amenities
The elevators were not working. However, the staff was kind enough to move us to the 1st floor as soon as a room became available.
Stayed 2 nights in Oct 2024

6/10 Okay

william

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was out of order and had to carry bags up 4 flights of stairs.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was parking but the hotel can’t do anything about that so I loved it all. Transportation was easy and did not take long at all. Perfect location for wherever we wanted to go.
Stayed 4 nights in Oct 2024

6/10 Okay

Brenda

Stayed 1 night in Sep 2024

10/10 Excellent

Giovanni

Stayed 2 nights in Sep 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Easy access to the design district, but limited access to public transportation and other areas of the town. Nearby freeway created a lot of overnight noise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 3 nights in Sep 2024

6/10 Okay

Darell J.

Liked: Cleanliness, room comfort
Do Better Tru
I understood the elevators were out because of work being done on the facility, but I didn't expect management and service to be so non-chalant. My complaint was acknowledged with a discount on the full price of my stay.
Stayed 3 nights in Sep 2024

8/10 Good

Latisha

Everything is nice
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
For this to be a Hilton property along with construction being within 3 years, I would expect everything to be in tip top shape. But to arrive and only have one room available, which was on the fourth floor and to top it off not to have an elevator working so I had to carry everything up flights and stairs, was unacceptable.
Stayed 1 night in Oct 2024

10/10 Excellent

Lakeyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs 👍 up ⬆️
Will definitely stay here every time I come to Dallas.
Stayed 1 night in Sep 2024