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"The location is excellent but the hotel is in poor condition. The ceiling in the bathroom leaked from the floor above, the safe was broken, and the service was indifferent. The restaurant was clean and the breakfast nice with a good selection."

"No A/C, No fan in the room. No elevators in the building. "

"Little bit far away from Mall road and no nearby restaurants."

"Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. "

"An outstanding property in a tea plantation. The main house is full of furniture from days gone by, including nice library. The staff are very incredible. We went at a time when the night temperatures got cold. Not a problem. We ate by a roaring fire, slept of beds made toasty and warm by electric blankets, and were taken for an incredibly hike through the villages with the tea garden as well as through the garden itself. Spectacular! "

"Haunted, mould in the room, broken toilet, broken shower area, will not advise anyone. Expedia should take this hotel off"

"Amazing "

"The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay. "

"Great location, great character and amazing staff"