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Alaya Heritage Resort and Spa

4.5 star property
Heritage charm creates a peaceful retreat where guests can unwind while staying connected with WiFi throughout this distinctive resort and spa

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The Alaya Heritage Resort and Spa offers a rejuvenating escape in its central location. Guests appreciate the convenience of self-parking and the security of 24-hour front desk assistance. In-room WiFi keeps everyone connected throughout their stay.

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Room options

View all photos for Premium Room, Balcony, Hill View

Premium Room, Balcony, Hill View

Premium Room, Balcony, Hill View

Highlights

Balcony
Soundproofed
Heating
LED TV
Pillow menu
Select Comfort bed
Premium bedding
Blackout curtains
  • Valley view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
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About the area

Located in Darjeeling, Alaya Heritage Resort and Spa is in the city centre and in the mountains. Chowrasta and Darjeeling Himalayan Railway are local landmarks, and the area's natural beauty can be seen at Neora National Park and Suntale Stream. Padmaja Naidu Himalayan Zoological Park and Botanical Gardens are also worth visiting. Visit our Darjeeling travel guide
View more Resorts in Darjeeling
Map
Lebong Cart Rd, Darjeeling, WB, 734101

What's nearby

  • Raj Bhavan
    8 min walk - 0.7 km
  • Chowrasta
    16 min walk - 1.4 km
  • Himalayan Mountaineering Institute Museum
    16 min walk - 1.4 km
  • St Joseph's College
    2 min drive - 2.2 km
  • Darjeeling Himalayan Railway
    6 min drive - 2.9 km

Getting around

  • Darjeeling Station
    27 min drive
  • Gangtok (PYG-Pakyong)
    178 min drive

Restaurants

  • Grains Pure Veg Kitchen
    4 min drive
  • Dekevas
    5 min drive
  • The Park Restaurant 
    5 min drive
  • Golden Tips of Darjeeling
    4 min drive
  • Nathmulls
    4 min drive

About this property

Alaya Heritage Resort and Spa

Luxury resort in the city centre
Take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services at Alaya Heritage Resort and Spa. Treat yourself to a massage at Aura Spa, the on-site spa. In addition to car hire on-site and an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and coffee/tea in reception
  • ATM/banking services, local meal delivery service and luggage storage
Room features
All guest rooms at Alaya Heritage Resort and Spa offer perks, such as premium bedding and pillow menus, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with hydromassage showers and free toiletries
  • 32-inch LED TVs with premium channels
  • A personal chef, children's slippers and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 250 to 400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,500 square foot of space)

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Stair-free path to entrance

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 250 to 400 per person
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 19AAJCT2409G1ZA

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Alaya Heritage Spa Darjeeling
Alaya Heritage Resort and Spa Resort
Alaya Heritage Resort and Spa Darjeeling
Alaya Heritage Resort and Spa Resort Darjeeling

Frequently asked questions

Is Alaya Heritage Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alaya Heritage Resort and Spa?

Self-parking is free at this property.

What time is check-in at Alaya Heritage Resort and Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Alaya Heritage Resort and Spa?

Checkout is at 10:30 AM.

Does Alaya Heritage Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3500 per vehicle applies.

Where is Alaya Heritage Resort and Spa located?

Located in the heart of Darjeeling, this luxury resort is within 1 mile (2 km) of Everest Museum and Raj Bhavan. St Joseph's College and Chowrasta are also within 2 miles (3 km).

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Reviews

Alaya Heritage Resort and Spa Reviews

4.0

2.0

Cleanliness

4.0

Amenities

4.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave us the room we didn't book for. The reservation manager took our money for deposit but returned only half because he spent it. If we would have got the room that we booked for it would have been nice ig. The hotel location is good.
Stayed 1 night in Feb 2024