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Shangri-La Eros, New Delhi

5.0 star property
Relax by the pool or indulge in world-class cuisine nearby while enjoying top-notch service that will make your family feel right at home.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Eros, New Delhi

Bar (on property)
Reception
Meeting facility
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
The price is AU$336
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe, Room, 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 26.9 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
Poolside views, open daily

Taj Palace, New Delhi

Pool
Hot tub
Spa
Parking included
9.0 out of 10, Wonderful, (1018)
The price is AU$278
includes taxes & fees
26 Jan - 27 Jan
Taj Palace, New Delhi

About the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001

What's nearby

  • India Gate - 2 min drive
  • Rashtrapati Bhavan - 4 min drive
  • Lodhi Garden - 4 min drive
  • Jama Masjid - 5 min drive
  • Chandni Chowk - 6 min drive

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Comesum - ‬10 min walk
  • ‪Mister Chai - ‬1 min walk
  • ‪Le Belvedere, Le Meridien - ‬5 min walk
  • ‪Crew Lounge @ Le Meridien - ‬5 min walk
  • ‪San Gimignano - ‬8 min walk

About this property

Shangri-La Eros, New Delhi

Luxury family-friendly hotel near India Gate
Located close to Rashtrapati Bhavan and Lodhi Garden, Shangri-La Eros, New Delhi provides shopping on-site, a coffee shop/cafe and a garden. Indulge in a Thai massage, Ayurvedic treatments and aromatherapy at CHI, The Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 320 rooms boast comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and deep-soaking baths
  • LCD TVs with premium channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,600 for adults and INR 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from June 27 2024 to February 28 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 2600 for adults and from INR 1300 for children
  • Airport shuttle fee: INR 3833 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
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Shangri-La s Eros
Shangri-La s Eros Hotel
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Shangri La's Eros Hotel
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Shangri La's Eros
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Shangri-La's Eros Hotel
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Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Does Shangri-La Eros, New Delhi have a pool?

Yes, this property has an outdoor pool and a children's pool. The swimming pool will be unavailable from June 27 2024 until February 28 2025 (dates subject to change).

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on 25 Jan 2025 start from AU$336.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Eros, New Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Eros, New Delhi?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Eros, New Delhi?

Check-in start time: 2:00 PM; check-in end time: 1:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Eros, New Delhi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Eros, New Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3833 per room applies.

Where is Shangri-La Eros, New Delhi located?

This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 mi (5 km). Janpath Station is 6 minutes by foot and Patel Chowk Station is 7 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1003 reviews" "
Rating 8 - Good. 196 out of 1003 reviews" "
Rating 6 - Okay. 50 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Opubo

Liked: Cleanliness, staff & service
Stayed in one of their suites on the 19th floor... I appreciated the complimentary club lounge access which served food, drinks and tea (at certain times), good views of Connaught Place, helpful and friendly staff, good sized rooms and good cleanliness levels. Downsides... no central heating, pool under renovation, dated decor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience.
Stayed 3 nights in Jan 2025

4/10 Poor

srihari

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quick Advice: If this property offers upgrade dont take it and if they say anything verbally dont believe them unless it is in writing. I booked Non-Smoking . They upgraded me without me asking but gave me a smoking room. I realized it after settling in the room. We were so tired and had no energy to argue and change but the smoke smell just got worse and in the morning couldnt wait to get out of the room. The front desk CLEARLY (but only verbally)told me that breakfast was included as part of the upgrade. In the morning i was nauseous from the smoke smell and not even hungry.I had a few bites and coffee before stepping out and was billed $30. It felt like i was tricked just get few extra dollars .
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 5 nights in Jan 2025

10/10 Excellent

Anoop Inder

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Kinali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and very accommodating
Stayed 3 nights in Nov 2024

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and experience
Stayed 4 nights in Dec 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V attentive staff, nice room, great shower and bed. The lounge was good, food there excellent, just a shame spa and gym facilities closed for refurbishment, which is understandable and we were told before arrival, I would recommend this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in Central Delhi

10/10 Excellent

Vibhuti

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hard to find entrance for the Uber driver
Stayed 1 night in Dec 2024

10/10 Excellent

Kuldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome ambience! Very convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

Rajat

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed, Bradenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with super staff support
Stayed 1 night in Dec 2024

10/10 Excellent

Rithika

Stayed 4 nights in Nov 2024

8/10 Good

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at this venue were genuinely supportive. Example was when I had a medical emergency and they arranged to get me to a hospital ASAP. A negative point is certain rooms are not as sound proof as you expect from a 5-star hotel, particularly if there is a wedding ceremony and guests are staying at
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohammed, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always Shangri la is our first choice when traveling specially in Asia. Great service, outstanding facilities and excellent choices for food
Stayed 1 night in Dec 2024

10/10 Excellent

Sumit, Aurangabad

Stayed 7 nights in Nov 2024

10/10 Excellent

Tenzin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very polite and friendly..
Stayed 2 nights in Nov 2024

10/10 Excellent

kiran

Travelled with family
Liked: Cleanliness, amenities
Service cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 4 nights in Oct 2024

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Nov 2024

8/10 Good

deepika

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s a beautiful place, safe, clean and convenient. The Spa was unavailable, there were issues with the TV malfunction, that did not get fixed after calling the tech twice, lamp was broken. The chai cafe, was nice but 70 percent of the time the tea was served just warm. Ordered fries that were totally cold. The staff was very courteous and helpful. Inspite of some downsides we will stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynne, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive hotel with all modern conveniences
Stayed 2 nights in Nov 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed yet another stay. Good location and great facilities especially breakfast options
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Great Location
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0