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"Starting here on my own as a single woman I felt safe. My room, bathroom and the communal facilities were really clean, although there were signs of wear in a couple of places, for example the bed base. I was in the original hotel, where the building itself could do with some attention in places (window ledges, etc) which I hope they attend to because it's a beautiful building in a wonderful location. It's easy to get to on the edge of Matlock Bath and has plenty of parking. The pool is *amazing*, and I would definitely go back just to use that again."

"It was a lovely peaceful place to stay. Staff were discreet but friendly and the food was delicious."

"It is a lovely hotel, easy to get to and has own parking which is exceptional for Matlock. The staff are extremely friendly and helpful, nothing is a problem. Good clean rooms and the breakfasts are first class. Would recommend. "

"It was just lovely. Dining room was breathtaking. Bakewell delightful."

"Close to the M1 and as we were visiting family it was in the right place and there was shopping nearby which was excellent. The hotel was easy to find and everything was excellent especially the staff who were very polite and helpful. When we visit again in the new year we will be staying here again."

"Overall a great place to stay. Rooms are just a little bit tired but are very clean . Staff are really friendly. Bed a little to firm for me."

"Excellent facilities, clean and modern room. The rooms were very warm, even with a fan. I think a thinner duvet for the summer would be a good call. Food in the restaurant was very good however the services was quite poor. Granted it was a busy Saturday night but the services for drinks and ordering food was very slow and we felt forgotten about. We didn’t get asked if we would like to see the dessert menu and if we hadn’t had asked for the bill we would have been waiting all night. All in all I would recommended the hotel - super facilities and location but service staff need either more training, more staff on or bettered managed. "

"The staff were lovely, helpful, visible and polite. The food was great for the 50% off which it was that day. The restaurant, reception and room no complaints at all. The only thing I could say to improve would be the stairwell to the rooms wasn’t hoovered and didn’t look like it had been for a while. The carpet was also ripped in a couple of places. "

"Lovely stay, great entertainment for the kids at night. Room was cosy, bed nice and comfortable. Could do with a few more tea bags as only 2 in the room. "