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"This charming hostal (really a boutique hotel) gave us an authentic taste of old Havana. It has a quirky, unique style with a lovely bar and balconies. We stayed here at the beginning and again at the end of our stay, so got to know the staff well. They were all incredibly friendly and endlessly helpful, making recommendations, booking taxis, transfers, changing money and answering all our questions. Jorge in particular was always around to help us in every way he could. We stayed in a small but comfortable room first then splurged on the suite on the upper floor, which was definitely worth the price. Both rooms had reliable WiFi, and a/c. We loved Cuba and when we go back to Havana we would definitely stay here again. Thank you to the whole team at Balcones Muralla."

"The staff was incredible. Very helpful concierge that was ready to provide for all your needs."

"It was totally awesome. The hotel was beautiful, comfortable, and the staff tgere put the "C" in customer service, and the "H" in hospitality. The customer service was anazing. Renae and staff go above and beyond. I'll be staying there when I return ay the end of February. "

"Jorge and his staff have been wonderful during the stay. Will stay again and highly recommended! "

"Absolutely worthy the price!"

"Increíble lugar , hermoso y muy amables ! "

"The hotel is simple but nice. It’s clean,close to dining options and has great staff. We did not have problem with anything. Just expect the place to be no frills. "

"Perfect"