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"Excellent place to stay "

"Great hotel with friendly staff "

"Friendly staff cleaners do a great job "

"Hotel and spa was lovely, great location to visit different places especially York. Thank you "

"We enjoyed our stay here. There was nothing not to like. The staff were helpful and very friendly, the hotel was very clean, our room was comfortable. We would certainly stay again if staying in the area. "

"Warm and friendly welcome upon arrival"

"Lovely location by the lock, as soon as we entered the bar area to collect key welcoming environment we made enquiries about the area as considering relocating everyone was so helpful. Room was comfy n clean perfect for our stay Food was lovely too."

"I liked most things. The bed was one of the most comfortable on which I have slept. The bath was really nice, long and comfortable. The hot water was hot whenever I wanted it. I ate at the restaurant three evenings. The food was reasonably good but I feel that apart from the jam sponge and custard, the puddings were trying too hard and were too complex to sound attractive. I think that simpler puddings would be far better. I liked two of my main courses, the sausages and mash, and the Cowboy Burger, but the third was disappointing. It was the chicken and mushroom pie that had far too little filling and far too much pastry. I also wondered why it came with a huge amount of strongly flavoured gravy, though I did find that it was quite nice with the peas. I would have preferred a non-fried potato to the chips it came with. Mashed potatoes would have been ideal but a baked potato or simple boiled potatoes with herbs and butter would have suited the dish better (and gone better with the gravy.) The one problem that I had was with the online checkout; it didn't work properly but maybe the problem was the device and browser I chose to use. I used my iPad with DuckDuckGo."

"A new owner since last there lots done to improve it. Helpful staff, really nice refurbed room. Great Breakfast."