6/10 Okay
Roger
Business traveller
26 Jan 2025
Liked: Staff & service, amenities, property conditions & facilities
I didn’t realize I booked a handicap accessible room, but what I did notice was there were a lot of features in the room that were hazardous and or not functional.
1)peep holes on room entry door are not functional, leaving anyone unaware who is at their door
2)bathroom floods when shower is in use, causing possible leaking onto lower floors, and mold if not cleaned correctly.
3)hand held shower head was not functional and could not be used, and the base for that attachment was not adhered to the wall, causing a hazard if handled incorrectly.
4)window shades were not usable to move up to let light in
5) multiple stains on the bathroom walls, and main room ceiling.
The staff and valet were incredible friendly and were able to answer my questions.
I would have asked for a different room, but I’m glad I did not so I could mentioned the above issues that can be addressed for the next guests.
Roger
Stayed 1 night in Jan 2025