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"The luxury rooms are not luxurious. They dont even keep a napkin. Warm water is intermittent. The reception is non-responsive. Even though majority of the rooms were empty on the day of the checkout. They did not allow a couple of hours. They weather was good. The food at the restaurant was nice."

"Service was perfect and comfotable."

"Food is too expensive "

"The resort has great views specially from the lake facing rooms. The rooms are huge and comfortable and bathroom was also nice. "

"Brilliant property, warm staff and equally great service. Their spread over breakfast & dinner was equally excellent and delicious. If you are in Igatpuri and looking for a staycation, this resort is definitely a good option. Must visit"

"The Hotel is charging too high then the facility they provide. The rooms which they provide are average and should not cost more then 1.5k. But they charged me 8k for the same room. I would never reccommend to book this Hotel. It would be better to book a 5 star hotel in place of this hotel. "

"1.no electricity 2.no service what so ever , we called their restaurants at least 4 times but they did not care to pickup call 3. we had order a sandwich and after 1 hpur waiter comes and inform us it cannot be made. 4. they roof of the room was dripping in rain 5. the bathtub was broken and leaking 6. bathtub was not even cleaned the water was yellow as urine"

"Expedia intend to sort the Full Board Issue was not up to the mark"

" We were two elderly couples . The property personnel was not ready for us and they had not kept the room ready, even though we had a confirmed booking and we had paid 100% advance. We had reached the property much after the check in time. The dining area is not clean and there stray dogs and crows continuosly pestering us during lunch the first day of our stay . We preferred to eat in our rooms for the rest of our stray. Dogs were a menance at night as they would bark and move around...

"Overall stay was good. Petting Zoo was very good. But, food taste & quality lacks standard."

"It was a top-notch experience. "