Mercure Hotel Hagen

4.0 star property
Hotel with a full-service spa, steps from Stadthalle Hagen
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Hotel Hagen

Exterior
Exterior
Superior Room, 1 Double Bed with Sofa bed
Terrace/patio
Sports facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Gym
  • Breakfast available
The price is AU$123
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Wasserloses Tal 4, Hagen, NW, 58093

What's nearby

  • Stadthalle Hagen - 2 min walk
  • Osthaus Museum Hagen - 13 min walk
  • Theater Hagen - 18 min walk
  • FernUniversität in Hagen - 5 min drive
  • Hohenlimburg Castle - 13 min drive

Getting around

  • Hagen-Wehringhausen S-Bahn - 4 min drive
  • Hagen-Oberhagen Station - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 64 min drive

Restaurants

  • ‪Alexandros Grill - ‬7 min walk
  • ‪Ristorante La Conchiglia - ‬7 min walk
  • ‪Vapiano - ‬11 min walk
  • ‪Restaurant Namaste - ‬9 min walk
  • ‪Crocodile - ‬10 min walk

About this property

Mercure Hotel Hagen

Upscale hotel near Stadthalle Hagen
Located close to Elbershallen and Osthaus Museum Hagen, Mercure Hotel Hagen provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a Thai massage at the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A banquet hall, a vegetable garden and free newspapers
  • Luggage storage, tour/ticket information and a 24-hour front desk
Room features
All 146 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities such as free WiFi.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily
  • Thai massages
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 8 per night (in/out privileges)
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hagen Mercure Hotel
Mercure Hagen
Mercure Hotel Hagen
Mercure Hotel Hagen Hotel
Mercure Hotel Hagen Hagen
Mercure Hotel Hagen Hotel Hagen

Frequently asked questions

Is Mercure Hotel Hagen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Hagen?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Hagen on 19 Jan 2025 start from AU$123.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Hagen?

Self-parking is available for EUR 8 per night. Limited spots are available.

What time is check-in at Mercure Hotel Hagen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Hotel Hagen?

Checkout is at noon.

Where is Mercure Hotel Hagen located?

Located in Emst, this spa hotel is within a 5-minute walk of Stadthalle Hagen and Elbershallen. Osthaus Museum Hagen and Theater Hagen are also within 1 mi (2 km). Hagen-Oberhagen Station is 9 minutes by foot and Hagen Central Station is 25 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 573 reviews" "
Rating 8 - Good. 277 out of 573 reviews" "
Rating 6 - Okay. 71 out of 573 reviews" "
Rating 4 - Poor. 23 out of 573 reviews" "
Rating 2 - Terrible. 10 out of 573 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay! Thanks!
Stayed 3 nights in Dec 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 1 night in Dec 2024

10/10 Excellent

Souheil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This auto it’s very amazing and it’s very clean the staff in this hotel it’s very professional very good service and there was amazing their rooms it’s very clean and big and the restrooms. It’s also bigs and very clean. Everything has a new in this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sylwia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very comfortable room and great service. Fab breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

Sutharsan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This is a 4 Star hotel in Germany, but there are no Air condition in the rooms! We were 16 people and were very disappointed about this on a 4 Star hotel in Germany! Plus, since there are no Air condition in the room, we end up opening the windows and there were lots of noise from outside till 3AM in the morning due to people partying outside! This is very frustrating to see this in Germany! People are smoking right on the main entrance and don’t care that there are people walking into the hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Bjorn

Liked: Staff & service, amenities
Beds are not good
Stayed 3 nights in Jul 2024

8/10 Good

Jack

Stayed 1 night in Jul 2024

8/10 Good

Christos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jun 2024

4/10 Poor

Bledar

Disliked: Cleanliness, staff & service, amenities
I was charged extra fee of 8 euros per night despite off been a customer
Stayed 2 nights in Jun 2024

6/10 Okay

jeremy mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick V

Stayed 1 night in Apr 2024

10/10 Excellent

Philo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Dieter

Liked: Cleanliness, staff & service
Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
Stayed 2 nights in Jun 2023

6/10 Okay

Lara

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Mihaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2023

8/10 Good

Arkadiusz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Petra, Surrey

Liked: Cleanliness, staff & service
The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace. The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise. Just a little grumble about the foam chip pillow. The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
Stayed 5 nights in Jul 2022

8/10 Good

Derren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good. Decent clean room, pleasant staff, comfy bed. Meets the requirements
Stayed 1 night in May 2022

4/10 Poor

Jeveendran

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Toilet door not close properly, need to modernised and less choices for breakfast
Stayed 3 nights in Mar 2022

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Agata

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not a good experience
Staff members was okay, hotel was abit run down, rooms was very hot, no air-conditioning or fan. Understand there is covid, unable to have coffee in bedroom just with a little milk.
Stayed 1 night in Jul 2020

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Arvinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall an excellent stay good location
Stayed 1 night in Nov 2019

10/10 Excellent

Anders Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly 4-star hotel.
A very nice evening on a through-trip. Friendly staff and good breakfast. The under-hotel parking was amazing to keep the car cool in the heat wave.
Stayed 1 night in Aug 2019