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Marriot Metropolitan Hotel

4.5 star property
Luxury hotel with free breakfast and bars/lounges

Photo gallery for Marriot Metropolitan Hotel

Terrace/patio
Reception
Food and drink
Executive Room
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast included
  • Gym
  • Parking included
  • Air conditioning

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Terminus St. Michelle, Douala

What's nearby

  • Douala Grand Mall - 1 min drive - 1.4 km
  • Cathedral of Saints Peter and Paul - 5 min drive - 4.6 km
  • Stade de la Reunification - 5 min drive - 4.6 km
  • Port of Douala - 7 min drive - 5.9 km
  • La Nouvelle Liberte - 7 min drive - 6.5 km

Getting around

  • Douala (DLA-Douala Intl.) - 26 min drive

Restaurants

  • ‪MTN Business Lounge - ‬4 min drive
  • ‪Rendezvous Bar - ‬3 min drive
  • ‪Maison H - ‬4 min drive
  • ‪Shell New Bell - ‬3 min drive
  • ‪One Rooftop - ‬4 min drive

About this property

Marriot Metropolitan Hotel

Luxury hotel near Douala Grand Mall
Located close to Stade de la Reunification and Eko Market, Marriot Metropolitan Hotel provides free continental breakfast, free airport pick-up and a corner/local shop. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a free daily manager's reception and shopping on-site.
Additional perks include:
  • Free self-parking
  • A lift, a banquet hall and a porter/bellboy
  • A gift shop, coffee/tea in reception and multilingual staff
Room features
All 50 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle
  • Free secured, covered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 7.15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

Frequently asked questions

Is Marriot Metropolitan Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Marriot Metropolitan Hotel?

Self-parking is free at this property.

What time is check-in at Marriot Metropolitan Hotel?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Marriot Metropolitan Hotel?

Checkout is at 11:00 AM.

Does Marriot Metropolitan Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel.

Where is Marriot Metropolitan Hotel located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Douala Grand Mall, Stade de la Reunification and Eko Market. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are also within 6 mi (10 km).

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Marriot Metropolitan Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 3 out of 12 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

3.4/10

Amenities

6.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10

Ideally located and good value for the money
Stayed 2 nights in Mar 2024

6/10

Wi-Fi needs to work if you are not providing suitable Wi-Fi then there's no point in staying at this hotel
Stayed 2 nights in May 2024

8/10

The customer service was great. They were very helpful and polite. The phone in my room wasn't working. Snack bar on the ground floor plays music very late on the weekends until 3 am (Fridays and Saturdays) which is an issue for sleep those days. Location is not very far from the airports and big mall.
Stayed 8 nights in Feb 2024

6/10

The shower water teater was in the shower with a power point which was very dangerous. The tv only had 2 channels nothing else worked. There was no fridge in the room or tea and coffee making facilities. Breakfast was limited to only an omlette every day no other choices. The omlettes were tasty but they ran out of butter/margarine after Day 2 were not too concerned about fixing problem. No real milk for coffee or tea only powder which never seemed to completely disolve. The staff were lovely and did the best they could with what management gave them
Stayed 6 nights in Oct 2024

2/10

seems the owner has invested some money but the stuffs are irresponsible. Reception stuffs are very good and very helpful but break fast area, cleaning stuff has problem. I could not have my break fast because they are not ready even at 8 am ... they did not even tell me sorry .. just careless.. cleaning was not done. stuffs needs to terminated for sure otherwise, the owner will keep on losing..
Stayed 1 night in Mar 2024

10/10

I like the cleanliness, polite and friendly staff. It is also accessible to the airport, shopping center and other important places in Douala
Stayed 2 nights in May 2025

2/10

전기는 자주 끊기고, 벌레에 물리고 했습니다.
Stayed 12 nights in Mar 2024

10/10

Stayed 4 nights in Jun 2024

4/10

Stayed 1 night in Apr 2024

8/10

Alentours bruyant, personnel accueillant
Stayed 1 night in Jul 2023

2/10

Stayed 7 nights in Mar 2023

10/10

Stayed 2 nights in Mar 2023