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Al Habtoor Polo Resort

5.0 star property
Luxury hotel with 3 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Al Habtoor Polo Resort

Exterior
3 restaurants, breakfast, lunch served; Spanish cuisine
Deluxe Room, 1 King Bed
6 bars/lounges, pub
Interior entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
The price is AU$256
includes taxes & fees
10 Nov - 11 Nov
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
4 bedrooms
  • 29 sq m
  • Sleeps 10
  • 3 King Beds and 2 Single Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Deep-soaking bath
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

Villa, 4 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
4 bedrooms
  • 43 sq m
  • Sleeps 10
  • 3 King Beds and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Deep-soaking bath
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Wadi Al Safa 5, Emirates Road 611, Dubai

What's nearby

  • Dubai Outlet Mall - 12 min drive
  • Global Village - 13 min drive
  • IMG Worlds of Adventure - 19 min drive
  • Burj Khalifa - 22 min drive
  • Dubai Mall - 26 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 29 min drive

Restaurants

  • ‪ستاربكس - ‬13 min drive
  • ‪French Bakery - ‬13 min drive
  • ‪Tim Hortons - ‬13 min drive
  • ‪Horse And Hound Pub - ‬2 min drive
  • ‪ستاربكس - ‬5 min drive

About this property

Al Habtoor Polo Resort

Luxury family-friendly hotel in the city centre
A poolside bar, a terrace and mini golf are just a few of the amenities provided at Al Habtoor Polo Resort. Indulge in a massage at Luxe Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch and Spanish cuisine. Enjoy the gym, as well as activities, such as archery and horse riding. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and an electric car charging station
  • Multilingual staff, meeting rooms and a ballroom
Room features
All 149 rooms have comforts, such as 24-hour room service and air conditioning, as well as perks, such as separate sitting areas and dressing gowns.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries, deep-soaking baths and bidets
  • Balconies, separate sitting areas and coffee/tea makers

Languages

Arabic, English, French, Georgian, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AED 80 per person
  • 3 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Andalucia
  • Equestrian Lounge
  • Horse & Hound
  • Polo Bar

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,611 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 5:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs only
Pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 80 per person
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Property Registration Number 752716

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Al Habtoor Polo Resort Dubai
Al Habtoor Polo Dubai
Al Habtoor Polo
The St. Regis Dubai Al Habtoor Polo Resort Club
Al Habtoor Polo Resort Hotel
Al Habtoor Polo Resort Dubai
Al Habtoor Polo Resort Hotel Dubai

Frequently asked questions

Does Al Habtoor Polo Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Al Habtoor Polo Resort?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Al Habtoor Polo Resort on 10 Nov 2024 start from AU$247.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Al Habtoor Polo Resort pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Al Habtoor Polo Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Al Habtoor Polo Resort?

Check-in begins at 5:00 PM.

What time is check-out at Al Habtoor Polo Resort?

Checkout is at noon.

Where is Al Habtoor Polo Resort located?

This family-friendly hotel is in the centre of Dubai, within 9 mi (15 km) of Dubai Outlet Mall, Global Village and 117Live Arena. Zayed University and Emirates Aviation University are also within 9 miles (15 km).

Al Habtoor Polo Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 75 reviews" "
Rating 8 - Good. 19 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 6 out of 75 reviews" "
Rating 2 - Terrible. 7 out of 75 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service
Re
Stayed 8 nights in Oct 2024

6/10 Okay

Krishnan

Business traveller
Liked: Cleanliness, staff & service, amenities
Ok property, far away from anything.
Stayed 3 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
We absolutely loved our 2 day stay. This hotel had everything. We loved all the amenities and made use of the Padel and tennis courts, pool & gym. The hotel itself was so clean and felt very glamorous and new. We loved our room, which faced the polo field. It was very clean, spacious and luxurious. The staff were incredible, including all the reception and pool staff, and also those at the Horse and Hound restaurant where the food was absolutely delicious. We also payed for breakfast in our stay for a great price which was a wonderful buffet with so much choice. They even had a live cooking station for omelettes and eggs. We loved all the activities/ games that were available- for example you could play darts or pool in the Horse and Hound restaurant and they also had a snooker table in the hotel. They have a large chess board and other games by the pool. The only disappointment was that there were no table tennis (ping pong) balls available despite having 2 table tennis tables so please make sure to restock those for future guests. It was lovely seeing the polo horses on the field in the afternoon from our balcony. I wish we could have stayed longer and I look forward to returning again in the future.
Stayed 2 nights in Jan 2024

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Abdulah

Travelled with group
Disliked: Cleanliness, staff & service
التظافه سيئة جدا و الافطار لا يليق بفندق خمسة نجوم
Stayed 2 nights in Sep 2023

6/10 Okay

Suzanne

Stayed 2 nights in Jun 2023

10/10 Excellent

Darin Bachir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great villa and super clean
Stayed 1 night in Mar 2023

10/10 Excellent

YASMIN, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good I’m happy

10/10 Excellent

Chukwuemeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome room. Had lots of fun there ;-)
Stayed 4 nights in Nov 2022

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for the equestrian aficionado. It has an equestrian center with a great indoor and outdoor sitting area. Polo tournaments are amazing. The food at all restaurants are of a very good quality with a vert friendly and welcoming staff. Breakfast is amazing with a wide variety of options. The pool area is great as well. The gym is small but has enough equipment for a basic training.
Stayed 11 nights in Feb 2022

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service
Very poor overall; very expensive.
Went there for the polo and stayed the night. Polo was great and food was nice in Horse and Hound. Service was very slow though, simply not enough staff available. It went further downhill when we had to ring ten times to move rooms due to noise from the dj they set up, even then they moved us to a worse room closer to the dj. There was empty packet of cigarettes left in the non smoking room when we arrived. The room we eventually moved to the shower was stuck on hot. The window wasn’t sealed properly and the ac vent was think with dust. The next day the pool was only one person there serving everyone drinks collecting food etc so for long periods no one was there, for example when he went to collect food from the kitchen. A layer of scum on the tiles in the pool at surface level. The pool was very dirty and had a lot of stuff floating in it. Even then we went back to horse and hound and after 20 minutes left because only one person was there preparing drinks, taking food orders, seating people etc. then when we eventually went back to the room to get our stuff and leave the door had locked from the inside and then maintenance had to break the door down - obviously not the first time it had happened judging by their lack of surprise. Overall it was bad for a budget hotel - for a premium five start price hotel it was shockingly bad and we will not return there. The only positive thing to say was the food in horse and hound we had the first day was nice.
Stayed 1 night in Feb 2022

6/10 Okay

Maximillian

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Vanessa

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We loved the pool and our room as it overlooked the polo field
Stayed 11 nights in Dec 2021

10/10 Excellent

ROZANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Dec 2021

2/10 Terrible

Fatma

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
The service and cleanliness was soooo bad, the hotel clients was not friendly and welcoming.
Stayed 3 nights in Dec 2021

6/10 Okay

Dennis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Being told we couldn’t use the swimming pool after 3.30pm as the Irish cricket team had booked it.
Stayed 21 nights in Sep 2021

4/10 Poor

Hind

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Run for your life..
We checked me and my daughter as a part of a family group into the hotel it was 5 PM. unfortunately the lobby was too hot it seems air-conditioning was not on. the Arabic gentleman in the reception was very gentle and check in was smooth. Corridors were hot very warm and smells like kitchen. While entering to the room I was surprised that it was small one,no working desk, for a glance it looked OK after stepping in I found that curtains were stained furniture all over the room where scratched and room weird was hot as well. Our family members in the villas complained on low air conditioning as well but it was much better than it was in the hotel it’s self. villas were too far from the main building I need to use club car to reach there. it was funny enough that the receptionists are the same people who will drop you to the villas. unfortunately although my family was there for a staycation I was there to have some time to be around and work which I couldn’t do because it was too hot to work in the room specially with no desk and In the lounge was temporarily hot as well. Menu for room dining was limited and expensive unfortunately taste was awful and cookie quality was too bad. we barely spent the night due to the low conditioning. in the morning I asked reception to come and fix the air conditioning when I found out that it’s a common problem in the whole hotel. Breakfast was another horrible experience Please run for your life and stay away
This was for 115 and too oily 😥
Scratches everywhere
Rust
Stained curtains
Stayed 1 night in Jun 2021

2/10 Terrible

yousef

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
The villa is dirty and very old. The guests there all partying and not comfortable for families at all. The kitchen in the villa not well equipped. The private pool in the villa is too hot, we asked to fix it but they ignored. It was extremely hot. Not all the rooms have towels, we asked for towels and they took more than 1 hour to send it. One of the rooms don’t have shower 🚿, only toilet. The security came each few hours to ask all the guests IDs for the security check!!!!!!!!!! The weirdest ever!!!!! We ordered food and it was horrible and not well cooked. The price was too expensive comparing with other hotels, but the worst. And it’s not recommended at all.
Stayed 1 night in Jun 2021

10/10 Excellent

HAROUT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2021

4/10 Poor

Hadeer

Liked: Cleanliness
Disliked: Staff & service
Beautiful Hotel, Service needs work
The resort was very nice. Unfortunately the service we received was not good at all. During check in we were not given any hotel information, including information about the restaurants available or breakfast timings. We also ordered room service and had to ask for missing items and unnecessary calls to confirm our order. Breakfast also was a disappointment.
Stayed 1 night in Jan 2021

2/10 Terrible

Fred, Australia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is 1 star with incompetent Staff. Rooms are very Dirty and old. Rooms don’t get cleaned daily. Had a number of issues. Had to request room cleaning, no towels were left. Very disappointing.
Stayed 14 nights in Dec 2020

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas and NY in Dubai
It’s an amazing place to stay in Dubai as you have plenty of space with the Polo Fields etc and the sport facility’s around you and the nearest mall is the Outlet mall at better prices than the city if you need to shop!
Stayed 5 nights in Dec 2020