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Citymax Hotel Business Bay

4.0 star property
Hotel with free parking, near Dubai Fountain

Photo gallery for Citymax Hotel Business Bay

Outdoor pool
Executive Suite
Lobby
Restaurant
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
The current price is AU$96
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Rainfall showerhead
Hairdryer
2 bathrooms
Satellite channels
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

Highlights

Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
Laptop-compatible safe
Desk
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

Highlights

Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
Laptop-compatible safe
Desk
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

Highlights

Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
Laptop-compatible safe
Desk
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

Highlights

Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Satellite channels
Laptop-compatible safe
Desk
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Millennium Central Downtown

  • Pool
  • Spa
  • Kids pool
  • Parking included
7.4 out of 10, Good, (1008)
The price is AU$130
includes taxes & fees
13 Mar - 14 Mar
Millennium Central Downtown
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About the area

Map
Al Khaleej Al Tejari 2 St, Dubai, Dubai

What's nearby

  • Dubai Fountain - 5 min drive - 3.9 km
  • Dubai Aquarium & Underwater Zoo - 5 min drive - 4.6 km
  • Burj Khalifa - 6 min drive - 4.9 km
  • Dubai Mall - 6 min drive - 4.3 km
  • Dubai World Trade Centre - 8 min drive - 7.9 km

Getting around

  • Business Bay Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 21 min drive

Restaurants

  • ‪Hyde Hotel Dubai - ‬12 min walk
  • ‪Cleo - ‬12 min walk
  • ‪Sports On 4 - ‬8 min walk
  • ‪Katsuya - ‬13 min walk
  • ‪Anbar Restaurant & Cafe - ‬12 min walk

About this property

Citymax Hotel Business Bay

Upscale hotel near Dubai Aquarium & Underwater Zoo
Located close to Dubai Fountain and Dubai Mall, Citymax Hotel Business Bay provides a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), concierge services and 3 meeting rooms
  • A lift, tour/ticket information and a 24-hour front desk
Room features
All 348 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, baths or showers and hairdryers
  • LED TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 9 2025 to March 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 24.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citymax Business Bay Dubai
Citymax Hotel Business Bay Hotel
Citymax Hotel Business Bay Dubai
Citymax Hotel Business Bay Hotel Dubai

Frequently asked questions

Does Citymax Hotel Business Bay have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from March 9 2025 until March 15 2025 (dates subject to change).

How much does it cost to stay at Citymax Hotel Business Bay?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Citymax Hotel Business Bay on 21 Mar 2025 start from AU$89.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citymax Hotel Business Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Hotel Business Bay?

Self-parking is free at this property.

What time is check-in at Citymax Hotel Business Bay?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Citymax Hotel Business Bay?

Checkout is at noon.

Where is Citymax Hotel Business Bay located?

Located in Business Bay, this hotel is within 6 mi (10 km) of Dubai Fountain, Dubai Mall and Dubai Aquarium & Underwater Zoo. Burj Khalifa and Dubai World Trade Centre are also within 6 mi (10 km).

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Citymax Hotel Business Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Vigen

Not really upscale as they claim it. But its ok.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruben

Comfortable room and well located
Stayed 4 nights in Mar 2023

10/10 Excellent

Mohamed

Excellent service
Stayed 1 night in Jul 2022

2/10 Terrible

Tiffiney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is rude Saniyah and Egyptian guy front desk. I have booked three times...meaning i get three reviews..be smart people...be nice to eveyone..because your reviews matter. Have respect for your guest.

8/10 Good

Carla

Dear Santish, I just wanted to provide some feedback on my recent stay at CityMax Business Bay. Overall, I had a great experience at the hotel, with comfortable accommodations and friendly staff. However, I do have a small suggestion for improvement. As a British customer who enjoys a traditional cup of tea, I was disappointed to see that the room only had powdered milk available. Many British tea drinkers prefer to use fresh milk in their tea, as it provides a richer and creamier taste. I would recommend providing small cartons of fresh milk in the rooms for guests who prefer this option. I did, of course, ask for non powdered milk on no less than 3 occasions to 3 different people and they all said politely that it was not possible for me to have any. I hope you will consider this feedback for future guests, as it would greatly enhance the tea-drinking experience for British customers staying at CityMax Business Bay. Thank you for your attention to this matter.
Stayed 2 nights in Mar 2024

2/10 Terrible

Tiffiney

Disliked: Staff & service
The management is rude Saniyah Shaikh. I called and she had terrible listening skills and when asked a question instead of answering she asked another question. The feont desk staff rude. I pay tourism fee by credit card. Even after the see a booking..the will harass over and over for 30 dirham fee as if im running away when im staying here. The front desk Egyptian guy. Constantly harassing for tourism fee even after it was paid. These people have no customer service skill. Im not sure of they are just rude or racist. Either way. I wont be back.

2/10 Terrible

Jolyan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Yasuki

スタッフの対応も良く、ホテルもダウンタウンにアクセスしやすいです。
Stayed 1 night in Dec 2023

8/10 Good

Haidar

Stayed 3 nights in Dec 2023

10/10 Excellent

Amandine

Séjour bien passé. Hôtel bon rapport qualité/prix
Stayed 4 nights in Apr 2023

8/10 Good

alberto

Stayed 1 night in Apr 2023

10/10 Excellent

Tony

Stayed 3 nights in Mar 2023

4/10 Poor

marta

Liked: Cleanliness, staff & service
Camera sporca, biancheria da letto macchiata, non lo consiglio
Stayed 1 night in Nov 2022

10/10 Excellent

hassan

Stayed 12 nights in Jul 2022

8/10 Good

Johan

Stayed 1 night in Jun 2022

8/10 Good

Sema

Stayed 10 nights in May 2022

10/10 Excellent

Najwa

It’s was nice
Stayed 1 night in Nov 2021

10/10 Excellent

Aurore

Un hôtel parfait
Tout à été parfait de la réception. Lorsque le directeur nous a vu arriver avec notre fille en bas âge il a tout fait pour que l’on ait une chambre rapidement. Riki est adorable et professionnel. Le service est impeccable. Les règles sanitaires sont très respectées. La piscine est très propre.
Stayed 2 nights in Oct 2021

10/10 Excellent

Aida

Clean rooms and friendly staff
Stayed 7 nights in Oct 2021

10/10 Excellent

Aida

Very clean rooms and helpful staff.
Stayed 2 nights in Oct 2021

10/10 Excellent

Aida

Stayed 1 night in Sep 2021

10/10 Excellent

Aida

I enjoyed my stay at Citymax Hotel. Room was clean and staff very nice.
Stayed 4 nights in Sep 2021

8/10 Good

Mohd Hadzrul

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

This is my 3rd stay at the hotel Check in / check out are fast, hotel is clean, staff is friendly, location is convenient
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

good place, very good location. friendly staff. close to downtown
Stayed 5 nights in Mar 2021