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Grand Mercure Dubai City

5.0 star property
Luxury Dubai hotel in Garhoud with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Dubai City

Exterior
Reception
Minibar, in-room safe, desk, blackout curtains
Suite (Grosvenor) | Living area
Children's play area - outdoor

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Air conditioning
    Air conditioning
The price is AU$238
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout curtains

Premium Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LED TV
  • 101 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Dubai)

Suite (Dubai) | Living area

Suite (Dubai)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LED TV
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

Suite (Grosvenor) | Living area

Suite (Grosvenor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is AU$127
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868

What's nearby

  • City Centre Deira - 16 min walk - 1.3 km
  • Gold Souk - 8 min drive - 8.0 km
  • Dubai World Trade Centre - 8 min drive - 9.1 km
  • Dubai Creek - 10 min drive - 9.2 km
  • Dubai Mall - 12 min drive - 13.1 km

Getting around

  • GGICO Station - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

Restaurants

  • ‪Infinite Passion Speciality Coffee - ‬7 min walk
  • ‪Ashrafi Restaurant - ‬8 min walk
  • ‪Defood Restaurant - ‬6 min walk
  • ‪Coffeol - ‬3 min walk
  • ‪Seafood Market - ‬11 min walk

About this property

Grand Mercure Dubai City

Luxury eco-certified hotel near City Centre Deira
Located close to Dubai Creek, Grand Mercure Dubai City provides free airport drop-off, a free daily manager's reception and a terrace. Indulge in a body treatment and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Middle Eastern cuisine. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Free valet parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • A 24-hour front desk, a banquet hall and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 361 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and bidets
  • 49-inch LED TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free airport drop-off shuttle at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 85 for adults and AED 42.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D Sky line
  • Huzza
  • Mizmah
  • Qova
  • Walima

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 184.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 85 for adults and from AED 42.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

Does Grand Mercure Dubai City have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Grand Mercure Dubai City?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Dubai City on 22 Nov 2024 start from AU$229.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Dubai City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Dubai City?

Valet parking is free at this property.

What time is check-in at Grand Mercure Dubai City?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee.

What time is check-out at Grand Mercure Dubai City?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Dubai City provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs at scheduled times.

Where is Grand Mercure Dubai City located?

Located in Garhoud, this luxury hotel is 0.8 mi (1.3 km) from City Centre Deira and 3.1 mi (5 km) from Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 6 mi (10 km). GGICO Station is 6 minutes by foot and Concourse D Station is 12 minutes.

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 750 reviews" "
Rating 8 - Good. 150 out of 750 reviews" "
Rating 6 - Okay. 72 out of 750 reviews" "
Rating 4 - Poor. 41 out of 750 reviews" "
Rating 2 - Terrible. 68 out of 750 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Marija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were refused to check in by the hotel until we pay city tax, during the booking it was said 30 AED, when we came to the reception very rude lady was saying it is 200 AED she will not check us in until we pay, she also said we have no breakfast which we again paid for, we were asking please just check us in we need to run for an official event she refused again and we were forced to leave and rent somewhere else because of an emergency matter, we trued to reach the hotel after but it was silent, never got back to us, and even when we contacted Expedia they were calling the hotel and saying they do not pick up. After all we were refused for the refund, no one got back to us from the hotel with the explanation why their stuff is so rude, because the only receptionist working was swearing at us and using rude words as if we are stupid and done the booking wrongly
Stayed 7 nights in Nov 2024

6/10 Okay

Nithin

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was old and outdated. The breakfast and staff was good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aramide

Liked: Cleanliness, staff & service, property conditions & facilities
Great all round
Stayed 2 nights in Oct 2024

2/10 Terrible

abhishek

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I never expected such poor quality from a 5-star property. Paint was peeling off the walls, the bathroom lock was broken, and the shower rack was damaged. Additionally, the sofa bed was completely uncomfortable. Despite my complaints, no action was taken. The front desk staff was rude. I would never recommend this property to any of my friends. I thought Expedia showed reliable ratings and genuine feedback, but that wasn't the case. I'm now questioning Expedia's credibility as well in my mind.
Stayed 4 nights in Oct 2024

2/10 Terrible

Zia

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It's not worth to stay again there. Called so many times from my room for in-room dining but nobody bothered to pick up the phone. Phone was keep ringing and no answer from there. Also called reception multiple times but no answer.
Stayed 1 night in Oct 2024

10/10 Excellent

Najib

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Basit

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience. Top class service
Stayed 3 nights in Oct 2024

10/10 Excellent

Wynne Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and and beyond services. We got it 5am and check out 12nn but they’re very considerate. Thank you so much
Stayed 1 night in Oct 2024

10/10 Excellent

pedro

Stayed 1 night in Sep 2024

10/10 Excellent

Asma

Stayed 1 night in Oct 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

6/10 Okay

Baktash

Horrible shuttle details. Not clear.
Stayed 1 night in Oct 2024

6/10 Okay

Dayne, Fort Worth

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Sha'ad

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2024

8/10 Good

Alaa, Amman

Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Transit stopover for 1 night. Clean, comfortable and quiet. Been here before. Will use again
Stayed 1 night in Sep 2024

10/10 Excellent

Angela Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and attentive. Very clean hotel and quick cleaning of the rooms.
Stayed 9 nights in Aug 2024

2/10 Terrible

George

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was good but I had to wait 1hour for my room to be ready when I asked and payed for it to be ready at 9. I paid all the full payments for early check-in, but I had to stay for one hour waiting. Overall, everything was OK! everything is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good facilities, friendly staff and nice breakfast. Only issue was, we booked for 4 people, but only 1 bed, and 2 towels. We eventually received 2 roll-away beds, but it took up all the lounge area, so we could not utilise this area.
Stayed 2 nights in Aug 2024

6/10 Okay

Irene Kuda

Travelled with family
Liked: Staff & service, amenities
The ambiance- very good. I am allergic to carpets and so asked for a carpet free room and was told their was non. This spoiled my sttay at the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a quick stopover before your next flight- good aircon and food options for breakfast. Will definitely use again!
Stayed 1 night in Aug 2024

10/10 Excellent

S, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Check in excellent. Not a glamorous hotel but great for a quick transit
Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Property Cleanliness & Great Location
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Address
61B Street, Garhoud, Next to GGICO Metro, Dubai