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Heart Hotel and Services

3.0 star property
Hotel in Dumaguete with rooftop terrace and 24-hour front desk

Photo gallery for Heart Hotel and Services

Exterior
Hallway
Matrimonial Deluxe | Bathroom
Family Suite
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$42
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Matrimonial Deluxe

Matrimonial Deluxe

Matrimonial Deluxe

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Fan
Bidet
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Fan
Bidet
3 bathrooms
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 1
  • 1 Single Bed

View all photos for Matrimonial Standard

Matrimonial Standard

Matrimonial Standard

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Fan
Bidet
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Deluxe

Single Deluxe

Single Deluxe

Highlights

Balcony
Air conditioning
Flat-screen TV
Fan
Bidet
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Fan
Bidet
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About the area

Map
Perdices Street, Dumaguete, Dumaguete, Negros Oriental, 6200

What's nearby

  • St Catherine of Alexandria Cathedral - 5 min walk - 0.4 km
  • Rizal Boulevard - 6 min walk - 0.5 km
  • Robinsons Dumaguete Shopping Center - 10 min walk - 0.9 km
  • Silliman University Main Campus - 11 min walk - 1.0 km
  • Negros Convention Center - 3 min drive - 2.1 km

Getting around

  • Dumaguete (DGT) - 13 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Natividad's Painitan - ‬6 min walk
  • ‪Cafe Filomena Restaurant - ‬8 min walk
  • ‪Ichiraku - ‬2 min walk

About this property

Heart Hotel and Services

Property highlights
A rooftop terrace, dry cleaning/laundry services and a snack bar/deli are just a few of the amenities provided at Heart Hotel and Services. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a front desk safe and luggage storage
  • A 24-hour front desk
Room features
All guest rooms at Heart Hotel and Services offer comforts, such as air conditioning, as well as
More conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Fans and daily housekeeping

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9 AM for a fee: PHP 100 per person
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 250.0 per day.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately PHP 100 per person
  • Rollaway bed fee: PHP 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have any lifts

Property is also known as

Heart Hotel Services Dumaguete
Heart Hotel Services
Heart Services Dumaguete
Heart Hotel and Services Hotel
Heart Hotel and Services Dumaguete
Heart Hotel and Services Hotel Dumaguete

Frequently asked questions

Is Heart Hotel and Services pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heart Hotel and Services?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Heart Hotel and Services on 12 Mar 2025 start from AU$41.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heart Hotel and Services?

Self-parking is free at this property.

What time is check-in at Heart Hotel and Services?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Heart Hotel and Services?

Checkout is at noon.

Where is Heart Hotel and Services located?

Situated in Dumaguete, this hotel is within a 5-minute walk of Bell Tower, St Catherine of Alexandria Cathedral and Belfry. Rizal Boulevard and Robinsons Dumaguete Shopping Center are also within 15 minutes.

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Heart Hotel and Services Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jalyn

It’s clean and safe and good ambiance
Stayed 1 night in Sep 2024

8/10 Good

HIROYUKI

breakfast is good😍
Stayed 2 nights in Dec 2024

10/10 Excellent

Gino

Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2024

2/10 Terrible

Jarkko

Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

SHAN SHAN

除了洗手檯的水小的是用滴的之外，其他都很滿意！
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Very noisy location. Construction outside and inside, busy street, and window shop downstairs. While the room was clean and had everything you need, it was quite small.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Dumaguete Getaway.
I didn’t like the small bathroom/shower room. It was tooo small and I like bathroom floors to be dry, not wet but the rest was fine. NICE BED TOO!!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2018

4/10 Poor

PAUL

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
À éviter !!!
Emplacement en bord d'un boulevard très bruyant...pas d'insonorisation...donc boules quiès obligatoires... Douche minuscule... Petit déjeuner ridicule. D'autres adresses bien mieux et moins cher !!!
Stayed 1 night in Jul 2018