See all properties

Holiday Inn Dumfries, an IHG Hotel

3.0 star property
Hotel in Dumfries with 24-hour front desk and restaurant
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Dumfries, an IHG Hotel

Exterior
Property amenity
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Air conditioning
The price is AU$158
includes taxes & fees
10 Jan - 11 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Sofa bed - double
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Sofa bed - double
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Sofa bed - double
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Sofa bed - double
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Garden View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Sofa bed - double
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
Exterior

Hetland Hall Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (374)
The price is AU$220
includes taxes & fees
12 Jan - 13 Jan
Hetland Hall Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ

What's nearby

  • Dumfries Museum - 3 min drive - 2.5 km
  • Dumfries Ice Bowl - 4 min drive - 3.1 km
  • Dalscone Farm Fun - 6 min drive - 4.9 km
  • Mabie Forest Park - 10 min drive - 8.7 km
  • Caerlaverock Castle - 10 min drive - 10.6 km

Getting around

  • Dumfries Station - 8 min drive

Restaurants

  • ‪The Hitching Post - ‬3 min drive
  • ‪The Frothy Bike Co - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪The Jolly Harvester - ‬5 min drive
  • ‪Globe Inn - ‬3 min drive

About this property

Holiday Inn Dumfries, an IHG Hotel

Hotel in the city centre
At Holiday Inn Dumfries, an IHG Hotel, you can look forward to a garden, dry cleaning/laundry services and a fireplace in reception. The on-site local cuisine brasserie, Brasserie 59, offers breakfast, brunch, lunch and dinner. In addition to a bar and a conference centre, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A lift, a banquet hall and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 71 rooms boast comforts such as premium bedding and pillow menus, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 33-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Frequently asked questions

Is Holiday Inn Dumfries, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Dumfries, an IHG Hotel?

As of 8 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Dumfries, an IHG Hotel on 10 Jan 2025 start from AU$158.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Dumfries, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Dumfries, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at Holiday Inn Dumfries, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Dumfries, an IHG Hotel located?

Located in the heart of Dumfries, this hotel is within 2 miles (3 km) of Burns' mausoleum, Dumfries Museum and Old Bridge House. Robert Burns Statue and Robert Burns Centre are also within 2 miles (3 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 254 out of 542 reviews" "
Rating 8 - Good. 193 out of 542 reviews" "
Rating 6 - Okay. 58 out of 542 reviews" "
Rating 4 - Poor. 20 out of 542 reviews" "
Rating 2 - Terrible. 17 out of 542 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay for a Halloween party at Mabie Farm. I didn’t get out to see any sites after that as my waterproof Vessie’s failed miserably. Wet feet, soaked socks plus no other shoes to get out and about in. My own fault. The hotel staff have been amazing ( let me into dining room in slippers)except for the wake-up call a day early to vacate my room😂. I can’t give a review on property except it looks amazing in pictures I have seen. Farther out than I expected from city centre. I wanted to see the shops but I unfortunately couldn’t get out. It is sad to have come this far and not get the Dumfries experience. Hotel is not to blame but I don’t see me coming back.
Stayed 2 nights in Oct 2024

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Interesting history of The Crichton, beautiful botanical garden on the grounds, as well as an interesting cathedral. The breakfasts were top-notch, the garden view room was well appointed and taken care of. Thank you.
Stayed 2 nights in Sep 2024

8/10 Good

Brian

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service
The old part of the building is really imposing in its red brick and traditional appearance. The modern hotel part is nothing special to look at. However the rooms were comfortable and cosy and i slept really well. Little dated round the edges but all in a nice place
Stayed 3 nights in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant was excellent. The picture for the hotel is a little misleading…the parking area is by a white building next to the hotel. Reception and the restaurant are in the building pictured.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 3 nights in Sep 2024

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The setting was quiet unique based on the university grounds. We stayed during the summer holidays, it may be quiet different during term time. The grounds are lovely.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eleanor

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was only marred by three very minor issues: 1) there was no decent coffee available at breakfast as the coffee machine was broken. The alternative coffee was really not nice at all. 2) the bar didn’t start serving until 6pm and the selection of drinks on display seemed very limited. 3) the bedroom window locking mechanism was broken so it failed to close properly. All the staff were very friendly and helpful and we would definitely stay at the hotel in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for Dumfries and as a one night stop over for onward travel to Edinburgh. Staff very friendly and helpful and easy car parking. Room was basic but had everything we needed for one night. If you want breakfast get a voucher from reception first (rather than going straight to restaurant) as you’ll get a price reduction.
Stayed 1 night in Aug 2024

10/10 Excellent

Sal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped here for one night on the way up north and will definitely be back!
Stayed 1 night in Aug 2024

4/10 Poor

George

Travelled with family
We booked an accessible room but unlike our previous stay there this had no walk in shower. Repeated fire alarms on the Monday evening didn’t improve. On Monday evening my partner unfortunately fell and I was unable to help her up so I pressed the assistance button . Reception phoned but was only interested in telling me how to switch it off and didn’t ask what the problem was, then said she would send a colleague. The colleague then arrived and proceeded to show me how to switch it off and was about to leave when I pointed out my partner on the floor. “Oh , I will get a colleague “. Then a man ,who I assume was the duty manager “ arrived and we were able to get her up. The lift was then out of order for two days so I don’t need to elaborate on the problem of being disabled on the first floor. I must at this point praise staff who helped me get her down the stairs but would suggest you get a different contractor to maintain your lift. So all this did nothing to enhance our visit, the reason for which was the funeral of my partners 99 year old father
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Excellent hotel in a very quiet parkland area, just outside Dumfries.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent staff
Stayed 1 night in Jul 2024

8/10 Good

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, comfortable hotel 1 1/2 miles from Dumfries town centre set in beautiful grounds. Very attractive and peaceful. Rooms clean and comfortable, with air conditioning, excellent shower. A fridge would have been nice. Restaurant food in the evening OK although breakfast was excellent with a wide choice of both hot and cold items. Good coffee. Friendly, obliging staff both front of house and in the restaurant.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again and highly recommend friendly staff ,same in the dinning area
Stayed 1 night in Jul 2024

10/10 Excellent

Eli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service
The front desk woman was enormously helpful getting our cab situation sorted out and with recommendations for our short stay. The restaurant really exceeded expectations. Every person we encountered gave amazing service and made us feel so special and cared for. Thank you!
Stayed 1 night in Jul 2024

8/10 Good

John Isachsen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024