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Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Neuss with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Hypo-allergenic bedding, in-room safe, laptop workspace
Indoor pool
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available
The price is AU$98
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
Rheinallee 1, Neuss, NW, 41460

What's nearby

  • Medienhafen - 7 min drive - 6.0 km
  • Düsseldorf Christmas Market - 8 min drive - 7.0 km
  • Rhine Promenade - 8 min drive - 7.1 km
  • Konigsallee - 8 min drive - 7.4 km
  • Messe Düsseldorf - 14 min drive - 11.7 km

Getting around

  • Neuss Holzheim Station - 9 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 23 min drive

Restaurants

  • ‪Hammer Blick - ‬6 min drive
  • ‪My Lan - ‬4 min drive
  • ‪Cafe Süd - ‬4 min drive
  • ‪Bao Anh Deluxe - ‬8 min walk
  • ‪Riverside Bar & Bistro - ‬1 min walk

About this property

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Upscale hotel near Medienhafen
Located close to St. Quirinus Neuss and Düsseldorf Christmas Market, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A 24-hour front desk, newspapers in the reception and a computer station
  • Tour/ticket information, a TV in reception and coffee/tea in reception
  • Guest reviews speak highly of the first-rate property condition
Room features
All 246 rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 34-inch flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 17 per day)
  • Street parking available
  • Covered parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RIVERSIDE Bar&Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (43,056 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2024 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 17 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel on 8 Dec 2024 start from AU$98.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Düsseldorf-Neuss, an IHG Hotel pet-friendly?

Yes, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Self-parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Düsseldorf-Neuss, an IHG Hotel located?

Situated on the riverwalk, this spa hotel is 1.6 mi (2.6 km) from St. Quirinus Neuss and 2.3 mi (3.7 km) from Medienhafen. Düsseldorf Christmas Market and Rhine Promenade are also within 6 mi (10 km). Rheinpark-Center Süd Tram Stop is 9 minutes by foot and Neuss Rheinparkcenter S-Bahn is 10 minutes.

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 337 out of 961 reviews" "
Rating 8 - Good. 393 out of 961 reviews" "
Rating 6 - Okay. 136 out of 961 reviews" "
Rating 4 - Poor. 54 out of 961 reviews" "
Rating 2 - Terrible. 41 out of 961 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christoph, New York

Stayed 2 nights in Jun 2024

2/10 Terrible

Mehmet, Istanbul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took money from my account twice. I'm trying to get it back.
Stayed 1 night in Sep 2024

2/10 Terrible

Hector

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The checkin was a nightmare.
Stayed 1 night in Aug 2024

2/10 Terrible

Muamar

Disliked: Cleanliness, amenities
Not Happy
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Hidayet

Stayed 2 nights in Jul 2024

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view. The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Stayed 2 nights in Jul 2024

2/10 Terrible

Anjan

Stayed 1 night in Jul 2024

4/10 Poor

Wanesa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay during our time at the Euros!
The facilities were very nice, the staff were friendly, and the breakfasts were great. They even gave out complimentary ice creams during the 29°C weather, which was a nice touch. I'd recommend this hotel. Danke!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Roderick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Lloyd

Stayed 4 nights in Jun 2024

10/10 Excellent

aleksandra

Stayed 1 night in Jun 2024

8/10 Good

Nelly

Stayed 1 night in May 2024

10/10 Excellent

Isaac, katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great and would come back in the future. We had a car and that helped a lot.
Stayed 3 nights in Apr 2024

8/10 Good

Stefan

Stayed 1 night in Apr 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with excellent facilities, big plus for the pool
Stayed 2 nights in Mar 2024

10/10 Excellent

Sascha

Stayed 1 night in Mar 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location by the River
Nice location by the River. Restaurant staff were very good……as were any staff we interacted with. Food was extremely expensive, and poor selection of vegetarian options……but the food we did have was very tasty…..the serving staff were excellent.
Stayed 3 nights in Jan 2024

4/10 Poor

Gareth

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Room broken into
Average business hotel, however during my stay my room was broken into and laptop, bag etc stolen. Hotel took no accountability and didn't even offer to change my room key card. The fridge also didn't work in mine or my colleagues rooms. We stayed elsewhere for the rest of our 2 months in the area
Stayed 3 nights in Oct 2023

8/10 Good

Nicole

Stayed 1 night in Dec 2023

8/10 Good

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein sehr komfortables Hotel. Es befindet sich im Keller ein großzügiger Pool und 2 Saunen mit Fitnessbereich. Das Frühstück ist reichhaltig. Die Zimmer sind komfortabel und vor ein paar Jahren renoviert worden. In der Nähe befindet sich das Einkaufszentrum "Rheinpark Center". Die Straßenbahnhaltestelle "Neuss Reinparkcenter Süd" und die S-Bahnstation "Neuss Rheiparkcenter" sind ca. 8-10 Minuten zu Fuß entfernt. Teilweise ist es im Hotel im Bereich der Bar sehr belebt und laut, insbesondere wenn Kongresse oder Meetings im eigenen Kongresscenter abgehalten werden. Es sind tendenziell mehr Geschäftsreisende als Individualreisende im Hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elsa J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023