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Hotel Haus am Zoo

3.0 star property
Relax in a peaceful oasis near Messe Düsseldorf. Connect to WiFi while sipping coffee/tea in the lobby or recharge at an electric car charging station.

Photo gallery for Hotel Haus am Zoo

View from property
Reception
Garden
Interior entrance
Apartment Sybelstrasse

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Parking available
  • Laundry
  • Breakfast available
  • Pet-friendly
The current price is AU$169
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room, Non Smoking, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Economy Single Room, Non Smoking, City View

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View

Comfort Single Room, Garden View

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Single Room

Business Single Room

Business Single Room

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Satellite channels
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony or patio
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Reception

H2 Hotel Düsseldorf Seestern

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (479)
The price is AU$144
includes taxes & fees
2 Mar - 3 Mar
H2 Hotel Düsseldorf Seestern
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About the area

Map
Sybelstraße 21, Düsseldorf, NW, 40239

What's nearby

  • Konigsallee - 5 min drive
  • PSD Bank Dome - 6 min drive
  • Rhine Promenade - 6 min drive
  • Messe Düsseldorf - 7 min drive
  • Mitsubishi Electric Hall - 8 min drive

Getting around

  • Hansaplatz Tram Stop - 4 min walk
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 16 min drive

Restaurants

  • ‪Trattoria Zucchero - ‬8 min walk
  • ‪Il Disperato - ‬12 min walk
  • ‪Eiscafé Talamini - ‬13 min walk
  • ‪Gyros ALA Greek - ‬13 min walk
  • ‪Ermis Döner Place - ‬10 min walk

About this property

Hotel Haus am Zoo

Hotel near Messe Düsseldorf
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Haus am Zoo. Indulge in some rest and relaxation at Sauna, the on-site spa. In addition to a business centre and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A vending machine, coffee/tea in reception and concierge services
  • A banquet hall, free newspapers and tour/ticket information
Room features
All guest rooms at Hotel Haus am Zoo have perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Baths or showers, free toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 12 per night)
  • Secured, covered extended parking on site (EUR 12 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night (maximum EUR 25 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Covered self-parking fee: EUR 12.00 per night
  • Covered extended parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per night (maximum EUR25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

A car is not required for transport to and from this property
Parking height restrictions apply
Children under 8 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

Is Hotel Haus am Zoo pet-friendly?

Yes, Hotel Haus am Zoo allows pets (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Haus am Zoo?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Haus am Zoo on 27 Feb 2025 start from AU$159.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Haus am Zoo?

Self-parking is available for EUR 12.00 per night. Extended parking is available for EUR 12 per night. Limited spots are available.

What time is check-in at Hotel Haus am Zoo?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Haus am Zoo?

Checkout is at 11 AM.

Where is Hotel Haus am Zoo located?

Located in Stadtbezirke 02, this spa hotel is within 2 miles (3 km) of Hofgarten, Museum Kunstpalast and Duesseldorf Grafenberg Wildlife Park. Theatermuseum Dusseldorf and NRW-Forum Düsseldorf are also within 2 miles (3 km). Hansaplatz Tram Stop and Grunerstraße Tram Stop are within a 5-minute walk.

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Hotel Haus am Zoo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 80 reviews
Rating 8 - Good. 21 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ANN

Perfect choice!
We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
Stayed 3 nights in Aug 2022

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
No climate control, small rooms.
Stayed 2 nights in May 2023

8/10 Good

Elke

Angenehme Atmosphäre, gutes Frühstücksbuffet, ruhig
Stayed 1 night in Nov 2024

8/10 Good

Guy

Had to leave balcony door open and unlocked to cool room.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

Gisela

Stayed 2 nights in Jan 2024

10/10 Excellent

Manfred

Stayed 1 night in Nov 2023

10/10 Excellent

Ilona

Stayed 1 night in Oct 2023

8/10 Good

Matti

Stayed 5 nights in Oct 2023

2/10 Terrible

IGNACIO JAVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia
La almohada estaba vacía, la moqueta sucia, el edredón daba asco, el pasillo hacia el jardín olía muy mal, las camas incómodas, la limpieza dejaba bastante que desear.
Stayed 5 nights in Sep 2023

8/10 Good

Sascha

Stayed 1 night in Jun 2023

10/10 Excellent

Carolin

Stayed 1 night in Jan 2023

10/10 Excellent

Patrice

Stayed 4 nights in Jul 2022

10/10 Excellent

RoswithaHenriette

Haben uns sehr wohl gefühlt und würden gerne nochmal den Service in diesem Hotel genießen. Hat alles gepasst.
Stayed 2 nights in Jul 2022

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2022

10/10 Excellent

Joon-Mo

Super nettes und hilfsbereites Personal. Wirklich leckeres Frühstück für einen guten Preis. Entspannte Umgebung mit super Anbindung in die Stadt mit der U-Bahn! Und das nächste Mal bringe ich meine Badehose mit und hüpf in den Pool!
Stayed 2 nights in Jun 2022

10/10 Excellent

Dr. Juliane H.

Sehr persönlich geführt, sehr freundliches und hilfsbereites Personal. Ruhiges Gartenzimmer, genauso den Preis wert wie das üppige Frühstück. Ein bisschen schade: WLAN taugt nicht fuer TV-Streaming. Tolle Alternative zu großen Häusern in DUS, auch fuer Reisen ab Flughafen gut geeignet.
Garten
Haupthaus
Gartenhaus
Stayed 1 night in Jun 2022

10/10 Excellent

Gunther Frank

A very nice and cosy hotel
Love this hotel and use it on a regular basis both for business, family and friend. Nicely located close to a park and not to far from the center of Dusseldorf. Wonderful garden and relaxed atmosphere - can definitely recommend this hotel!!
Stayed 3 nights in Dec 2021

10/10 Excellent

Elizabeth

Stayed 7 nights in Oct 2021

10/10 Excellent

Claudia

I liked the personal touch and helpfulness.
Stayed 7 nights in Sep 2021

10/10 Excellent

Dijanna

Fantastisk
Fantastisk ophold. Leon var den bedste vært msn kunne forestille sig, han var hjælpsom ud over det sædvanlige. Kan kun give mine bedste anbefalinger.
Stayed 5 nights in Jul 2021

10/10 Excellent

Silke

Gelungener Kurzurlaub 😎
Wir kommen gerne immer wieder in dieses so angenehme Hotel !!!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Nice hotel!
Comfortable hotel. Great for a quick, one night stay.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

På familie besøg
Vi havde 3 overnatninger. Den lækreste morgenmad. Hyggelige omgivelser. Meget serviceminded. Vi var super glade for opholdet og kommer helt sikkert igen til sommer.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020