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Hotel Haus am Zoo

3.0 star property
Düsseldorf hotel in Stadtbezirke 02 with full-service spa and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Haus am Zoo

View from property
Garden
Apartment Sybelstrasse
Reception
Interior entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
The price is AU$184
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room, Non Smoking, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Economy Single Room, Non Smoking, City View

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View

Comfort Single Room, Garden View

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Single Room

Business Single Room

Business Single Room

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Satellite channels
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony or patio
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Adina Apartment Hotel Dusseldorf
Pool
Kitchen
Pet-friendly
Free WiFi
9.4 out of 10, Exceptional, (268)
The price is AU$184
includes taxes & fees
24 Nov - 25 Nov
Adina Apartment Hotel Dusseldorf
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About the area

Map
Sybelstraße 21, Düsseldorf, NW, 40239

What's nearby

  • Konigsallee - 5 min drive
  • Capitol Theater - 5 min drive
  • Düsseldorf Christmas Market - 6 min drive
  • Rhine Promenade - 6 min drive
  • Messe Düsseldorf - 7 min drive

Getting around

  • Hansaplatz Tram Stop - 4 min walk
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 16 min drive

Restaurants

  • ‪Trattoria Zucchero - ‬8 min walk
  • ‪Il Disperato - ‬12 min walk
  • ‪Eiscafé Talamini - ‬13 min walk
  • ‪Gyros ALA Greek - ‬13 min walk
  • ‪Ermis Döner Place - ‬10 min walk

About this property

Hotel Haus am Zoo

Hotel near Messe Düsseldorf
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Haus am Zoo. Indulge in some rest and relaxation at Sauna, the on-site spa. In addition to car hire on-site and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Luggage storage, a banquet hall and tour/ticket information
  • Smoke-free property, multilingual staff and free newspapers
Room features
All guest rooms at Hotel Haus am Zoo have perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Baths or showers, free toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 12 per night)
  • Secured, covered extended parking on site (EUR 12 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night (maximum EUR 25 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Covered self-parking fee: EUR 12.00 per night
  • Covered extended parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per night (maximum EUR25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply
Children under 8 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

Is Hotel Haus am Zoo pet-friendly?

Yes, Hotel Haus am Zoo allows pets (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Haus am Zoo?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Haus am Zoo on 24 Nov 2024 start from AU$174.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Haus am Zoo?

Self-parking is available for EUR 12.00 per night. Extended parking is available for EUR 12 per night. Limited spots are available.

What time is check-in at Hotel Haus am Zoo?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Haus am Zoo?

Checkout is at 11 AM.

Where is Hotel Haus am Zoo located?

Located in Stadtbezirke 02, this spa hotel is within 2 miles (3 km) of Goethe Museum, Hofgarten and Museum Kunstpalast. Duesseldorf Grafenberg Wildlife Park and Theatermuseum Dusseldorf are also within 2 miles (3 km). Hansaplatz Tram Stop and Grunerstraße Tram Stop are within a 5-minute walk.

Hotel Haus am Zoo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 79 reviews" "
Rating 8 - Good. 20 out of 79 reviews" "
Rating 6 - Okay. 6 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Guy

Had to leave balcony door open and unlocked to cool room.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No climate control, small rooms.
Stayed 2 nights in May 2023

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice!
We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
Stayed 3 nights in Aug 2022

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal touch and helpfulness.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Comfortable hotel. Great for a quick, one night stay.
Stayed 1 night in Jun 2021

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019

6/10 Okay

mehran

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 5 nights in May 2019

2/10 Terrible

Reina, Syracuse, NU

Nothing like you described in the web. It was far away from the hotel apartment smell like it was not used in years stale cigarette smoke. I has to crossed 2 mayor hight roads. I did not stayed there, i moved to a different Hotel. I need a refund.
Stayed 9 nights in Apr 2019

10/10 Excellent

Adoración

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and big rooms- nice and helpful staff-
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Would not recommend based on my experience
Disappointed in location; however, the hotel issued a free public transport ticket for duration of the stay. Suite was outside behind the main building. They did not help my 70 year old mother or young child get the suitcases up the tile stairs. So, I had to make many trips with the suitcases. The pool was cold, unclean, and we didn't feel comfortable to use it. The room itself was comfortable and pleasing. It was air conditioned but we could not control the temperature in the room. It was controlled by hotel staff. The staffs English was limited and most were unfriendly and impatient.
Stayed 3 nights in Jul 2017

10/10 Excellent

erling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not complain

8/10 Good

KAREN, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family with dog.
After a long drive we had a warm welcome - were told where we could walk our dog, offered cold drinks from the fridge. Room very comfortable, nice balcony. Fabulous breakfast - thank you!

10/10 Excellent

Richard, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip.
We used this hotel to meet our son who is spending a year in Germany as part of his university degree.The hotel and staff were welcoming and friendly.Breakfast was very good and they also provided us with free tram and bus tickets for our stay.All in all we really enjoyed our stay and would highly recommend it.

10/10 Excellent

lloyd, utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite neighborhood hotel
We arrived early, the owner made immediate accommodation for us in a room that more than met our needs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at Haus Am Zoo. It was very relaxing and friendly. It was away from the busy city but very accessible by tram. The hotel gave us a free pass for all of the various forms of transportation so we had fun exploring the trams and metros. Breakfast was out of this world. They have a lovely restaurant with view of an outstanding backyard, pool and spa (although we didn't use them). Next time I would ask for a room facing the back but the front room was very pleasant also. If someone has children, there is a delightful new park at the end of the block that was delightful.

10/10 Excellent

Helen, Winchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Haus am Zoo, Dusseldorf - ideal for families
We chose this hotel because it was one of the few in Dusseldorf to offer a family room suitable for 2 adults and 2 children. We booked an apartment at the hotel, which was housed in a building a few doors down from the main hotel building. It was a garden apartment with a small terrace and opening onto the hotel garden. The apartment was very well equipped, with a small kitchen (including a fridge, oven and electric hob, and coffee maker), a good sized bathroom with a bath and separate shower, and a large lounge / bedroom with sofa and armchair, a king-size bed and another double bed. The room was part divided with a wardrobe, allowing the children to sleep and us to sit up and talk / watch tv with the lights on! The hotel breakfast was very good, a typical German breakfast with lots of choice. The main hotel building was nice, the staff extremely helpful and the garden lovely. All the rooms were very clean throughout our stay. The hotel is very close to a tram stop and S-Bahn station with good connections for the main station and the Altstadt.

8/10 Good

Roumen, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and comfortable hotel, will recommend to everybody
Excellent condition, clean and cozy looking. Quiet neighborhood and streets, neat hotel backyard where in the summer one can have nice time relaxing and even use an outdoor pool. The hotel service was excellent, the breakfast nutritious and the staff friendly. The price for the room in October was reasonable and the location of the hotel convinient. Drawbacks: I did not see an air conditioning in the room, but could be possible central. No Wi-Fi although one could use an wired internet in the lobby for free.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Manfred

Stayed 1 night in Nov 2023