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Hotel Mirage

Hotel connected to a shopping centre in Neuss

Photo gallery for Hotel Mirage

Desk, laptop workspace, free WiFi
Exterior
Standard Double Room | Bathroom
Exterior
Standard Twin Room
Hotel Mirage provides a shopping centre on-site and more. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
The current price is AU$83
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

Desk, laptop workspace, free WiFi

Standard Single Room

Highlights

Separate sitting area
Heating
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Single Room

Desk, laptop workspace, free WiFi

Comfort Single Room

Highlights

Separate sitting area
Heating
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

Desk, laptop workspace, free WiFi

Standard Twin Room

Highlights

Separate sitting area
Heating
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Desk, laptop workspace, free WiFi

Family Room

Highlights

Separate sitting area
Heating
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio

Desk, laptop workspace, free WiFi

Studio

Highlights

Separate sitting area
Heating
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi

Standard Double Room

Highlights

Separate sitting area
Heating
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Desk, laptop workspace, free WiFi

Comfort Twin Room

Highlights

Separate sitting area
Heating
Private bathroom
Desk
Laptop workspace
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

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About the area

Map
Krefelder Str. 1, Neuss, NRW, 41460

What's nearby

  • Marina Düsseldorf - 10 min drive
  • Medienhafen - 11 min drive
  • Konigsallee - 11 min drive
  • Rhine Promenade - 13 min drive
  • Messe Düsseldorf - 14 min drive

Getting around

  • Neuss Central Station - 2 min walk
  • Niedertor Tram Stop - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 25 min drive

Restaurants

  • ‪Second Home - ‬5 min walk
  • ‪Heinemann Konditorei Café - ‬4 min walk
  • ‪Gare du Neuss - ‬8 min walk
  • ‪Anatolia Restaurant - ‬4 min walk
  • ‪Dogan Döner - ‬1 min walk

About this property

Hotel Mirage

Hotel connected to a shopping centre
Hotel Mirage provides a shopping centre on-site and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, a banquet hall and a lift
Room features
All 75 rooms feature comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shampoo
  • Separate sitting areas, heating and daily housekeeping

Languages

Arabic, English, French, German, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your passport after booking
Guests arriving outside of regular check-in hours can use the phone for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hotel Mirage Hotel
Hotel Mirage Neuss
Scope Hotel Mirage
Hotel Mirage Hotel Neuss

Frequently asked questions

Is Hotel Mirage pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mirage?

As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Mirage on 11 Feb 2025 start from AU$82.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mirage?

This hotel doesn't offer parking.

What time is check-in at Hotel Mirage?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Mirage?

Checkout is at 11:00 AM.

Where is Hotel Mirage located?

Located in the heart of Neuss, this hotel is 0.3 mi (0.5 km) from Port of Neuss and within 3 miles (5 km) of Jever Fun Skihalle and Freizeitpark Heerdt. Rhine and Saint Antonius Catholic Church are also within 6 miles (10 km). Neuss Central Station is only a 2-minute walk and Niedertor Tram Stop is 5 minutes.

Hotel Mirage Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 3 out of 18 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tobias

Travelled with group
Liked: Cleanliness
Preis Leistungsverhältnis sehr fair
Stayed 1 night in Feb 2025

10/10 Excellent

Khalil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vielen Dank für Ihre Rückmeldung
Stayed 1 night in Jan 2025

10/10 Excellent

Detlef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft in Ordnung!
Stayed 1 night in Feb 2025

8/10 Good

Kaan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im großen ganzen ein gutes Hotel, gute Lage, nettes Personal, gutes Preis-Leistung Verhältnis.
Stayed 1 night in Jan 2025

2/10 Terrible

Soraya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered: 1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness. 2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably. 3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience. 4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems. Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment. I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues. I look forward to your prompt response.
Stayed 1 night in Jan 2025

6/10 Okay

Torsten

Liked: Amenities
Da es keine Parkmöglichkeiten direkt am Hotel gibt, ist die Bewertung auf mittelmässig gesetzt worden.
Stayed 2 nights in Jan 2025

6/10 Okay

Bo

Stayed 1 night in Dec 2024

8/10 Good

Nataliia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 2 nights in Dec 2024

2/10 Terrible

Mohammad

Stayed 1 night in Dec 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in Dec 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service
Check in problemlos und einfach. Mitarbeiterin sehr freundlich. Zentral in der Stadt gegenüber vom Hauptbahnhof.
Stayed 1 night in Dec 2024

2/10 Terrible

Amdiya

Disliked: Cleanliness, staff & service
Mir wurde ein früher check in versprochen bzw. Wurde über Email vereinbart letztendlich durfte ich erst ca. 1 Std nach der normalen Check in Zeit einchecken.. dann hat noch ein Mitarbeiter( er hatte Handwerksklammotten an) neben meiner Tür In Gang geschlafen und noch sehr laut geschnarcht. Das ging gar nicht !!! Habe mich auch recht unsicher dadurch gefühlt
Stayed 1 night in Nov 2024

6/10 Okay

Rüdiger

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Im Zimmer gab es kein Stuhl um die Bekleidung irgendwo hinzulegen. Im Zimmer gab es keinen Fernseher. Probleme beim einchecken. Ich hatte ein Doppelzimmer gebucht. Bekommen habe ich 2 Einzelzimmer. Das war zwar nicht schlimm, aber ein Einzelzimmer war noch nicht bezugsfertig.
Stayed 1 night in Dec 2024

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sauber und komfortabel. Die Lage des Hotels ist ideal Gerne wieder
Stayed 1 night in Oct 2024