Crowne Plaza Felbridge - Gatwick, an IHG Hotel

4.0 star property
Suburban hotel with full-service spa and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Body treatments, aromatherapy, body wraps, body scrubs, facials
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Point of interest
Body treatments, aromatherapy, body wraps, body scrubs, facials
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
The price is AU$177
includes taxes & fees
8 Nov - 9 Nov
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Room options

Available filters for rooms
Showing 10 of 10 rooms

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed (Super King)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Bath)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Super King)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH

What's nearby

  • Queen Victoria Hospital - 5 min drive
  • Tulley's Farm - 8 min drive
  • Lingfield Park Racecourse and Golf Club - 8 min drive
  • Manor Royal Business Park - 12 min drive
  • Hever Castle and Gardens - 22 min drive

Getting around

  • East Grinstead Station - 4 min drive
  • Gatwick Airport (LGW) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Railway Tavern - ‬3 min drive
  • ‪The Bridge Bar - ‬3 min drive
  • ‪Peacock Lodge Newchapel - ‬2 min drive
  • ‪Rumblin' Tums Cafe - ‬3 min walk

About this property

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Upscale hotel near Tulley's Farm
Located close to Wakehurst Place and Ashdown Forest, Crowne Plaza Felbridge - Gatwick, an IHG Hotel provides golfing on-site, a terrace and a garden. Treat yourself to aromatherapy, a body treatment or a manicure/pedicure at Chakra Spa, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), concierge services and a computer station
  • A water dispenser, a 24-hour front desk and outdoor furniture
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 116 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel East Grinstead

Frequently asked questions

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Felbridge - Gatwick, an IHG Hotel on 8 Nov 2024 start from AU$177.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Felbridge - Gatwick, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Crowne Plaza Felbridge - Gatwick, an IHG Hotel located?

Situated in the suburbs, this spa hotel is within 9 mi (15 km) of Tulley's Farm, Wakehurst Place and Manor Royal Business Park. Ashdown Forest and Enchanted Place - Winnie the Pooh are also within 9 mi (15 km). East Grinstead Station is 28 minutes by foot.

Crowne Plaza Felbridge - Gatwick, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 401 out of 822 reviews" "
Rating 8 - Good. 234 out of 822 reviews" "
Rating 6 - Okay. 96 out of 822 reviews" "
Rating 4 - Poor. 56 out of 822 reviews" "
Rating 2 - Terrible. 35 out of 822 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room really spacious,beds very comfortable and lovely view of the garden xx
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved that place especially Sandy @ the morning breakfast meal.
Stayed 3 nights in Sep 2024

10/10 Excellent

david, Welwyn Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carl

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

David, Ware

Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and super friendly,very helpful and food was lovely mu only suggestion would be more loungers in the garden area as the same people would sit on them all day ,otherwise everything was exceptional x
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and a beautiful room. Staff was very helpful. We stayed here 1 night.
Stayed 1 night in Aug 2024

10/10 Excellent

Lorenis, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this property for work previously but I’ve loved the staffs hospitality and the area, that I’ve come back for vacation stays! Can’t recommend this property enough! I love it!
Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the serving staff exceptionally friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and staff is very accomodating.
Stayed 4 nights in Aug 2024

6/10 Okay

Mike

Travelled with partner
Stairs along corridor are a nuisance especially with suitcases etc Pillows are scarce Shower head is too low
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

Doug

Travelled with family
Disliked: Cleanliness
Room was dirty with two items found. Old milk bottle under one bed and mouldy cereal in the wardrobe
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place - warm welcome
Warm welcome, excellent staff consistently helpful and nothing was too much trouble. Quietly impressed
Stayed 2 nights in Jul 2024

10/10 Excellent

Kanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two night for our one year anniversary, wondefful servuce, the hotel gave us a conplimentary bottle of prosecco. The spa facilities are wondeful and the brrakfast is great, free parking, beautiful sarrounding areas, ate in a great steak place close by. Fantastic experience
Stayed 2 nights in Jul 2024

2/10 Terrible

Shantol, Midlothian

Business traveller
Disliked: Property conditions & facilities
Money hungry staff!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Stayed 1 night in Jul 2024

10/10 Excellent

Ed and Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Especially from the man who checked us in late and the breakfast staff in the morning.
Stayed 1 night in Jul 2024

6/10 Okay

Carmo

Stayed 1 night in Jul 2024