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Best Inn & Suites

2.0 star property
Hotel in El Cajon with seasonal outdoor pool and 24-hour front desk

Photo gallery for Best Inn & Suites

Reception
1 bedroom, free WiFi
Bathroom
1 bedroom, free WiFi
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room, 1 King Bed

1 bedroom, free WiFi

Basic Room, 1 King Bed

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

1 bedroom, free WiFi

Basic Room, 1 King Bed

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

1 bedroom, free WiFi

Basic Room, 2 Double Beds

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite

1 bedroom, free WiFi

Family Studio Suite

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Basic Room, 2 Double Beds

1 bedroom, free WiFi

Basic Room, 2 Double Beds

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 2 Double Beds
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About the area

Map
1274 Oakdale Ave, El Cajon, CA, 92021

What's nearby

  • Parkway Plaza - 3 min drive - 3.4 km
  • The Magnolia - 3 min drive - 3.4 km
  • Shadow Mountain Community Church - 4 min drive - 3.8 km
  • San Diego State University - 13 min drive - 17.9 km
  • Sycuan Casino - 15 min drive - 14.5 km

Getting around

  • Gillespie Field Station - 7 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SEE-Gillespie Field) - 12 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪El Compadre Taco Shop - ‬2 min walk
  • ‪Jack in the Box - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Best Inn & Suites

Property highlights
Best Inn & Suites provides everything that you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • A 24-hour front desk
Room features
All guest rooms at Best Inn & Suites offer amenities, such as free WiFi.

Languages

English

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
7.2 out of 10, Good, 1,251 reviews
The price is AU$139
includes taxes & fees
25 June - 26 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have any lifts
The seasonal pool will be open from April to September

Property is also known as

Best Inn & Suites Hotel
Best Inn & Suites El Cajon
Best Inn & Suites Hotel El Cajon

Frequently asked questions

Does Best Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Inn & Suites pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Inn & Suites?

Self-parking is free at this property.

What time is check-in at Best Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Best Inn & Suites?

Checkout is at 11:00 AM.

Where is Best Inn & Suites located?

Situated in El Cajon, this hotel is within a 15-minute walk of Art World Western Heritage Gallery and Wells Dog Park. Superior Court East County Division and The Magnolia are also within 2 miles (3 km).

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Best Inn & Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 21 out of 56 reviews
Rating 8 - Good. 1 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 27 out of 56 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for an out of the way, quiet stay with everything you’ll need within walking distance, this is the place for you! Super friendly staff that genuinely cares about your comfort!
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place Rocks

Great place to stay. Originally was going to stay one night but ended up staying 4 more nights!
Stayed 1 night in Nov 2024

6/10 Okay

Laquesha

Disliked: Amenities, property conditions & facilities
Bed had crumbs in it when I pulled back sheets .. the whole area needs to be remodeled it's only nice thing was the patio which face nothing but it was just the space
Stayed 1 night in Jun 2025

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities
I only like the price, which was a discount
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Feb 2025

2/10 Terrible

Frankie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting with bugs on the beds and walls, and there is dirt on the walls and holes in the walls. The staff offered another room, but it was similar. Requested a refund through Expedia due to the misrepresentation of the hotel online.
Stayed 5 nights in May 2025

2/10 Terrible

Keenen

Disliked: Cleanliness, staff & service, property conditions & facilities
Very scary and very smelly rooms. My room smelled like so much smoke was in the vents. I didn’t even stay the full night. I left because it was hurting my nose. Not safe at all, people yelling and screaming for the cops. Bad stay. Don’t stay here
Stayed 1 night in Apr 2025

2/10 Terrible

Jeannie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets on the bed had not been changed. There was hair and dirt on the sheets
Stayed 1 night in Mar 2025

2/10 Terrible

Leeann

Disliked: Cleanliness
The bed had dirt. The shower curtains were extremely dirty and there was a roach in the bathroom. It was so disgusting.
Stayed 1 night in Mar 2025

2/10 Terrible

Sergei

Disliked: Cleanliness, property conditions & facilities
Dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

Obrion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite office service, rooms has a back door and patio to relax or smoke.
Stayed 1 night in Oct 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Time

I appreciate the service we received during my family and i stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Chantallè

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful I will be back again. I had an overall great experience.
Stayed 1 night in Mar 2024

4/10 Poor

Joseph

Disliked: Amenities
You hope that when an inexpensive room is booked you can say it was cheap but it was clean. This was neither. Dirty floor dirty bedstands dirty shower curtain not a surface was in good repair so many scratches snd broken pieces throughout the room. Fixtures were chipped. A used condom behind the side table.hair on floor and hot water took forever to get hot, Please put a table lamp in room and hangars. Re-flooring needed as well as paint. Locks on windows.
Stayed 1 night in Apr 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHUT IT DOWN

It was disgusting, we couldnt even stay and sleep. The beds had ash holes on them. Yellow and brown stains on the sheets, the walls had a bunch of random stains and the room had RATS... Talked to the manager and his own words were "im sorry, the cleaning laundry is closed", basically telling me to just sleep like that. We checked in at 9:30pm, went out to club and came back at 2:45am. Only stayed 15 minutes before checking out after trying to have it cleaned. Photos speak for theirself.
Stayed 1 night in Feb 2025

2/10 Terrible

AMANDA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For someone who didn't live in the estate it was uncomfortable in the area was very bad and under construction wasn't nothing working inside the rooms I got charged $200 a night no clean sheets to the towers closes nasty as he won't work and the locks on toes is horrible and famous taken homeless around that place
Stayed 1 night in Nov 2024

2/10 Terrible

Dawn

Best Inn

I did not stay here as I was with family and there were too many homeless people hanging around the bldg. looked very sketchy. My kids didn’t want to get out of car.
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches and homeless knocking on the door for money
Stayed 1 night in Nov 2024

2/10 Terrible

joseph c.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos of this property are deceiving. The room smelled horrible, they have homeless people living there, the bed spread had burn holes in it. Did not feel safe staying there. Immediately checked out and found another hotel. DO NOT STAY HERE!!
Stayed 1 night in Sep 2024

2/10 Terrible

Izza Paola Mae

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedsheets has holes on it. Room smells bad . Door lock is broken. Bathroom nasty. Its a terrible place.
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

The Worst Motel

The room was terrible. Only I towel and it was old and stained. It was supposed to be white! I will never stay at this dump again. The property owner needs to update the motel and take some pride in their business cause it’s so bad. There was also no TV remote and the TV did not work.
Stayed 1 night in Oct 2024

2/10 Terrible

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible place to stay !

This place should be condemned. I’ve stayed in better hotels in third world countries! Towels looked like they use them to clean the floors. Found two roaches in the room. Never again !!!!!!
Stayed 1 night in Apr 2024

2/10 Terrible

Webster

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most ratchet hotel/motel I have ever been to. It was dirty. It smell really bad. We got two really small towels and both were full of stains. The heater in the shower didn’t work very well. And the toilet needed at least 3 flushes to completely flush. I wish I could give it 1/2 a start because that’s what this place deserves. And for $80 a night. Definitely wouldn’t recommend
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What we didn't like about the property was that there was several homeless and drug addicts living there, property was filthy, the pool was not available for use, roaches were crawling all night, poor housekeeping, sheets were never changed, also the room was in need of renovation and dirty
Stayed 1 night in Aug 2024