Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property
Family-friendly property on the beach, with 4 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view
4 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Water park
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 48 of 48 rooms

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Jetted bath
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi | C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Ceiling fan
Private bathroom
Jetted bath
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Bathrobes
Jetted bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi | B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Room Superior

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests-

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste

What's nearby

  • Diamante Eco Adventure Park - 2 min walk
  • Playa Matapalo - 7 min walk
  • Bahia Pez Vela Beach - 22 min drive
  • Coco Beach - 39 min drive
  • Ocotal Beach - 43 min drive

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 53 min drive

Restaurants

  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Papagayo - ‬5 min walk

About this property

Hotel Riu Palace Costa Rica - All Inclusive

Upscale all-inclusive property
Consider a stay at Hotel Riu Palace Costa Rica - All Inclusive and take advantage of a free breakfast buffet, free water park access and a nightclub. With a beachfront location, sunloungers and windsurfing, this property is the perfect place to soak up some sun. Indulge in a facial, a body scrub and a massage at Renova Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Fitness classes are offered at the 24-hour gym; other things to do include kayaking, beach volleyball and snorkelling. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, tennis courts and ATM/banking services
  • A TV in reception, a lift and a porter/bellboy
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 538 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Balconies, LED light bulbs and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Rowing/canoeing
Surfing/body boarding

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Frequently asked questions

Does Hotel Riu Palace Costa Rica - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Palace Costa Rica - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Costa Rica - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Costa Rica - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Costa Rica - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, rowing/canoeing, surfing/body boarding and more.

Where is Hotel Riu Palace Costa Rica - All Inclusive located?

Nestled on the beach, this Sardinal property is within a 10-minute walk of Diamante Eco Adventure Park and Playa Matapalo. Haras del Mar Equestrian Center is 2.2 mi (3.6 km) away.

Reviews

8.0

Very good

Rating 10 - Excellent. 506 out of 1109 reviews" "
Rating 8 - Good. 292 out of 1109 reviews" "
Rating 6 - Okay. 164 out of 1109 reviews" "
Rating 4 - Poor. 84 out of 1109 reviews" "
Rating 2 - Terrible. 63 out of 1109 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Disliked: Staff & service
NEVER ANSWER PHONE CALLS , VERY TIME THEY FORGOT TO PUT SOMETHING IN THE ROOM WE HAVE TO GO TO THE LOBBY AND ONE SIMPLE REQUEST AS TO REPLACE AN EMPTY TISSUE BOX NEEDED TO TALK TO 6 DIFERENT EMPLOYEES AND MORE THEN 6 TIMES , ALSO LIMITED DINNING ( BEEF IS ALWAYS OVER COOKED, DESSERTS ALWAYS THE SAME AT ALL RESTAURANTS) STAYING FIVE DAYS EATING THE SAME THING EVERY DAY
Stayed 4 nights in Dec 2024

10/10 Excellent

La Rue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love every element of the resort, it was our 6th visit and, staff remembered us from previous trips. Entertainment is awesome, food options are many. Easy to get transportation to visit the City. The service at night, is great, they new what we wanted after the first order. All staff very friendly, we will be back hopefully.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Food was good. Staff was amazing.
Stayed 3 nights in Dec 2024

6/10 Okay

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities
ROOMS NEED TO BE UPDATED. Provide robes and slippers for individuals. Televisions need to be updated
Stayed 4 nights in Dec 2024

8/10 Good

VERNICE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the food and large room. Some rooms didn’t have hot water in shower. Some of the Ocean view rooms have blocked views.
Stayed 4 nights in Nov 2024

8/10 Good

Shreyas B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great facility with beautiful beach But Maintenance required in bathroom faucet, no shower door and balcony door didn’t lock
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! No complaints
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria Isabel Casillas, Livingston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Boris, Hightstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally clean, featuring an immaculate background and excellent food. However, it is showing some signs of aging. Our biggest regret, though not quite a disappointment, was the beach. I understand that beachfront property in Costa Rica is public land, but a hotel of your reputation could have taken steps to improve its cleanliness and accessibility. That said, our vacation was overall outstanding, and I would not hesitate to recommend Costa Rica Riu to anyone!
Stayed 7 nights in Dec 2024

10/10 Excellent

EUGENIO L

Stayed 5 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Food was good and pools were great.
Stayed 4 nights in Nov 2024

8/10 Good

Rhonda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was beautiful. The manager Benny was rude and arrogant.
Stayed 5 nights in Nov 2024

4/10 Poor

ALICJA, Middle Village

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and not very clean, the rooms are in poor condition, not very clean, there is a terrible smell in the room, it soaked into all my clothes. I do not recommend this hotel, the only plus is the number of pools, a lot of them, which could also be cleaner. The hotel staff were very nice and helpful.
Stayed 6 nights in Nov 2024

6/10 Okay

Valeria

Travelled with partner
Liked: Staff & service
Wherever we went it was not a comfortable chare, not in the room, the theatre, or the hall. We were glad to get home and have a few days off to relax after this vacation! The food selection was poor.
Stayed 5 nights in Nov 2024

2/10 Terrible

Sylvia, Highland Park

Travelled with family
Liked: Staff & service
Disliked: Amenities
The rooms are subpar at best. Old. Outdated. But clean. My frig broke and was leaking on floor for 2 days. Food just ok. Lack of nightlife. Needs more diversed entertainment. Lobby Was old and ugly looks like old scargace hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
RIU Palace was beautiful. It looks big and expansive from the outside, however everything is withing easy walking distance from pools to rooms to restaurants and the beach
Stayed 6 nights in Nov 2024

8/10 Good

Christina Merri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing. Rooms are out dated but you aren’t in them much so it’s fine. That was my only complaint. Otherwise it was an excellent time!
Stayed 4 nights in Nov 2024

2/10 Terrible

Simin

Stayed 3 nights in Nov 2024

2/10 Terrible

Jeremey

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I sent money to Expedia for the booking. I arrive to the hotel, the hotel says my booking is cancelled. Expedia pretends to not know what is going on, then the hotel reciprocates this same notion. Expedia, and the hotel, both stole my money.
Stayed 5 nights in Nov 2024

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service
My wife and I stayed at many different RIU Palace across the world. This was one of the worse ones we stayed at. This resort lacked entertainment and engagement. I was shocked because every RIU is know for entertainment. They offered games by the pool, but didn’t try to include many quest instead they just had like 5 guest playing. It rained a good amount of time during our trip and the resort couldn’t seem to hold many indoor activities or events. When speaking with other guest, it seemed we all had the same experiences. On our last night, our room was having technical difficulties and wouldn’t allow us to enter. The staff tried opening it with their master key and it still didn’t work. We were placed in an empty room for the night. When morning came, we expected the room would be open so we can make it to our scheduled excursions but it wasn’t. We were told maintenance wouldn’t be in until 8am. Management informed us multiple times we would receive a one day refund for the inconvenience with the room door but they couldn’t process it since we purchased our stay through Expedia. The manager stated Expedia would have to email the resort directly for a refund. It has now been 4 days and Expedia has been trying to get a hold of management but they have been avoiding dealing with the issue in hopes we would forget they promised this refund. Overall, I would not recommend this resort. I would recommend other RIU palace in the world just not Guanacaste Costa Rica.
Stayed 5 nights in Nov 2024

4/10 Poor

Natalie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Avery

Stayed 5 nights in Oct 2024

6/10 Okay

Carrie

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Taylor Rose

Travelled with family
Liked: Cleanliness, amenities
great price, great food, everything opens late 9-10am, everyone was very friendly and felt safe
Stayed 5 nights in Nov 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff was amazing. Everyone went above and beyond to meet our needs. The food unfortunately needs to improve but other than that I would definitely return!
Stayed 14 nights in Nov 2024