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HI Express El Paso Downtown by IHG

2.5 star property
Kickstart your day at this downtown hotel where convenience meets comfort – enjoy a breakfast buffet then get down to work in the 24-hour business center.

Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Exterior
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Point of interest
Welcome to HI Express El Paso Downtown, an IHG Hotel, near Fort Bliss. Start your day with a free breakfast buffet and stay connected with in-room WiFi and a 24-hour business center. The multilingual staff is happy to help you explore the area or assist you with laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is AU$163
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Hydromassage showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Aloft El Paso Downtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, (912)
The price is AU$171
includes taxes & fees
23 Feb - 24 Feb
Aloft El Paso Downtown

About the area

Map
409 E Missouri Ave, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 9 min walk
  • Judson F. Williams Convention Center - 16 min walk
  • University of Texas at El Paso - 20 min walk
  • Don Haskins Center - 2 min drive
  • Sun Bowl Stadium - 4 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • ‪Taconeta - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬4 min walk
  • ‪Coffee Box - ‬5 min walk
  • ‪Chiquita's Bar - ‬1 min walk
  • ‪Briar Patch - ‬3 min walk

About this property

HI Express El Paso Downtown by IHG

Hotel near University of Texas at El Paso
A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at HI Express El Paso Downtown by IHG. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • Meeting rooms, laundry services and a 24-hour front desk
  • Smoke-free property, a banquet hall and a lift
Room features
All 112 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is HI Express El Paso Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HI Express El Paso Downtown by IHG?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown by IHG on 15 Mar 2025 start from AU$162.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HI Express El Paso Downtown by IHG?

Self-parking is free at this property.

What time is check-in at HI Express El Paso Downtown by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Express El Paso Downtown by IHG?

Checkout is at noon.

Where is HI Express El Paso Downtown by IHG located?

Located in Downtown El Paso, this hotel is within 1 mi (2 km) of Sensorium and University of Texas at El Paso. Southwest University Park and El Paso Museum of History are also within 10 minutes. El Paso Union Depot is 17 minutes by foot.

HI Express El Paso Downtown by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the person that checked us in was soo awesome ☺️
Stayed 2 nights in Feb 2025

6/10 Okay

yasmin, Lordsburg

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great for everything we needed downtown.
Stayed 2 nights in Jan 2025

8/10 Good

Frank

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was very noisy. We could hear the highway traffic really close.
Stayed 1 night in Jan 2025

6/10 Okay

Tanja

Travelled with partner
Liked: Property conditions & facilities
Asked for early check in since we were arriving in the am from driving all night . Room was not available told to come back at noon then at 2 finally at 3 it was barely ready .
Stayed 1 night in Jan 2025

10/10 Excellent

Janet, Fruitland Park

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay. Great breakfast, good friendly staff and very con enientvto downtown and stadium.
Stayed 3 nights in Dec 2024

8/10 Good

Nobue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown. Property (inside & outside) is clean, parking lot was well-lit at night, there was a security guard by the door in the evening, overall pretty quiet, shower pressure was decent, nice to have a bathtub, our room didn't have a fan in the bathroom, modern furniture, larger refrigerator than other hotels, large seating area at breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for New Years, the room was great and the hotel was great, the parking was spacious but seemed to fill up instantly that day.
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
good location, very clean. Only thing that I disliked is that the front desk person took my ctedit card and immediately perused the security code and expiration date on the back of the card. When I objected and took the card, he said that he had to confirm that it was my card but I pointed out that the place w my name was on the front of the card. I understand that the hotel wants to protect itself but I, as the customer, also need to be protected from identity theft. The credit card machine was set-up for swiping, located on the front of the desk obviously in a position for customers to use, and it would have been vastly preferable if the front desk person had simply allowed me to swipe my card. Is hotel mgmt aware that staff is handling the cards rather than allowing customers to swipe their own cards? Absent that experience, I would have given the hotel an excellent rating.
Stayed 1 night in Jan 2025

6/10 Okay

Kerina

Stayed 1 night in Dec 2024

4/10 Poor

Ana Luisa Alba

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was really noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay I recommend it
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Oct 2024

10/10 Excellent

Lorenzo, El Paso

Stayed 1 night in Dec 2024

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived to our room and there were no towels nor shower curtain and there wasn't even hot water, the water was barely warm. The room smelled nothing but cigarette.
Stayed 1 night in Dec 2024

6/10 Okay

letty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Stayed 2 nights in Nov 2024

2/10 Terrible

Larry

Everything was broken and very dingy!!! Locked out of room every day!!!!
Stayed 4 nights in Dec 2024

8/10 Good

jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my frist time saying in El Paso , it was a nice experience
Stayed 1 night in Dec 2024

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

10/10 Excellent

Frank, Odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and very clean
Stayed 1 night in Sep 2024