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Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property
El Paso hotel in Downtown El Paso with 24-hour fitness centre and 24-hour front desk
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Suite, 1 King Bed | Room amenity
Property amenity
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
The price is AU$226
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Transfer Shower

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$322
includes taxes & fees
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About the area

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk
  • University of Texas at El Paso - 2 min drive
  • Paso del Norte International Bridge - 3 min drive
  • Don Haskins Center - 3 min drive
  • Sun Bowl Stadium - 4 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • Mamacitas Cafe and Cantina
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

Hotel located in Downtown El Paso
You can look forward to a terrace, a library and dry cleaning/laundry services at Hotel Indigo El Paso Downtown, an IHG Hotel. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks such as:
  • An outdoor pool with free cabanas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a vending machine
  • Concierge services, a 24-hour front desk and a porter/bellboy
  • 1 meeting room, a lift and a banquet hall
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 119 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • TVs with satellite channels
  • Cots/infant beds, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 34 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 25.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Indigo El Paso Downtown, an IHG Hotel?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown, an IHG Hotel on 26 Jan 2025 start from AU$226.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo El Paso Downtown, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo El Paso Downtown, an IHG Hotel?

Valet parking is available for USD 21 per day.

What time is check-in at Hotel Indigo El Paso Downtown, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Indigo El Paso Downtown, an IHG Hotel?

Checkout is at 11 AM.

Where is Hotel Indigo El Paso Downtown, an IHG Hotel located?

Located in Downtown El Paso, this hotel is within a 10-minute walk of Sensorium, Plaza Theater and El Paso Symphony Orchestra. Judson F. Williams Convention Center and Abraham Chavez Theater are also within 10 minutes. El Paso Union Depot is 17 minutes by foot.

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 607 out of 1000 reviews" "
Rating 8 - Good. 180 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 82 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Galen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were amazing , staff and location. Only thing that I didn’t like is I was forced to valet my car for 40 $
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very professional great bar overall excellent stay
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Cute decor!
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jan 2025

4/10 Poor

Monique

Travelled with family
Disliked: Property conditions & facilities
The hot water, heating in the room and television didn’t work properly.
Stayed 2 nights in Jan 2025

10/10 Excellent

adelina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything especially the heated pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Isaac

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 1 night in Aug 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Obed

Stayed 1 night in Dec 2024

6/10 Okay

Maria ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Liked: Amenities
All great
Stayed 2 nights in Dec 2024

10/10 Excellent

Ezra

Liked: Property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Great location. Their cafe food was very good. Nice clean rooms. We didn't have hot water and had to call twice. Someone did come up and I did have hot water, but then my partner lost the hot water in the middle of his shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Stayed 1 night in Dec 2024

8/10 Good

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christopher, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
If you want to be treated like royalty stay here. The concierge, Dave H, made our reception very special. After arriving late, we had dinner at Mamacita’s and were pleasantly surprised with the quality of the dinner. Would give 5 stars but hot water was lukewarm in bath. Maintenance tried to figure it out at 10:30 pm and we were offered another room but we were ready to crash and going to hit the road early. William at the front desk tried to accommodate us but the plumbing is out of his control. We will always stay here when passing through El Paso.
Stayed 1 night in Dec 2024

8/10 Good

Mario, any city

Staff was great valet is mandatory
Stayed 3 nights in Dec 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5