Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment room(s), sauna, body treatments, aromatherapy
Indoor pool
Couples treatment room(s), sauna, body treatments, aromatherapy
Couples treatment room(s), sauna, body treatments, aromatherapy
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Pet-friendly
The current price is AU$148
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 Double Bed (Standard Double Family 3)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Standard Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 King Bed (Super Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Standard King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed (Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 7 min drive - 8.8 km
  • Chester Zoo - 8 min drive - 10.3 km
  • Chester City Walls - 10 min drive - 10.7 km
  • University of Chester - 10 min drive - 10.2 km
  • Chester Racecourse - 11 min drive - 11.3 km

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Upscale eco-certified hotel near Chester Zoo
At Macdonald Craxton Wood Hotel & Spa, Chester, you can look forward to a terrace, mini golf and a coffee shop/cafe. Treat yourself to a facial, a body wrap or aromatherapy at the on-site spa. The on-site British cuisine restaurant, Craxton Wood Grill, offers breakfast and dinner. Fitness classes and yoga classes are offered at the health club; Macdonald Craxton Wood Hotel & Spa, Chester also has a garden, dry cleaning/laundry services and a bar. In addition to a business centre and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), coffee/tea in reception and luggage storage
  • A TV in reception, massage treatment rooms and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms feature comforts such as premium bedding, as well as amenities such as free WiFi.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on 16 Mar 2025 start from AU$147.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Macdonald Craxton Wood Hotel & Spa, Chester pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Macdonald Craxton Wood Hotel & Spa, Chester?

Self-parking is free at this property.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Checkout is at 11 AM.

Where is Macdonald Craxton Wood Hotel & Spa, Chester located?

Situated in the historical district, this spa hotel is 1 mi (1.6 km) from Burton Mere Wetlands and within 6 miles (10 km) of Ness Botanic Gardens and Pontcysyllte Aquaduct. Eastham Country Park and Parkgate Seafront are also within 6 miles (10 km).

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Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 812 reviews
Rating 8 - Good. 295 out of 812 reviews
Rating 6 - Okay. 145 out of 812 reviews
Rating 4 - Poor. 83 out of 812 reviews
Rating 2 - Terrible. 33 out of 812 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Nice hotel
Stayed 3 nights in Feb 2025

6/10 Okay

Marie

Spa and pool area was nice but the hotel needs modernised and freshened up a bit. The beds were comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

We have stayed here before and find it very comfortable and convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Ella

Peaceful location, friendly staff. Traditional style furniture but still felt very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Great stay
Lovely room, hotel, and pool.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Nice rooms. Excellent Pool, Sauna and Gym.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sudhakar

Must stay, great price and great offerings
Great Place to stay, use of spa facilities included in the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Lovely location
Lovely comfy beds and great food
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Gym, Pool and Sauna all good.
Stayed 2 nights in Dec 2024

8/10 Good

Carol

The staff were polite and friendly and reacted very quickly to a request
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Another great stay
Stayed 1 night in Aug 2024

8/10 Good

Craig

Lovely hotel
Friendly, helpful staff, clean hotel
Stayed 1 night in Sep 2024

8/10 Good

Jenny

Was very gd value . Only comment is there were no breakfast teabags in room . Only a couple of peppermint and green tea .
Stayed 1 night in Jan 2025

8/10 Good

Hamid

Great stay. Staff were wonderful. Rooms could do with a little TLC
Stayed 2 nights in Oct 2024

6/10 Okay

Brien

We opted to stay in double delux room which in theory was just a doucle room with a table and chairs put in
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Another great stay
Stayed 1 night in Jul 2024

8/10 Good

Bernard

All as expected
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Another great stay , breakfast always freshly served.
Stayed 1 night in Jul 2024

10/10 Excellent

ian

Perfect Stay
Great food , freshly cooked breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Lovely getaway: nice relaxing swim and steam room, wonderfully comfortable rooms and a delicious breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Mr B

Another great stay
Great stay , room service very good variety.
Stayed 1 night in Jun 2024

8/10 Good

bryn

Check in was straightforward,a quite relaxing hotel,very near to Cheshire oaks for shopping enthusiast.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Another great stay . Food excellent, service A1
Stayed 2 nights in May 2024

10/10 Excellent

Ian

My local stay when at chester . Great food and service
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

A very brief stay. Single room was clean and quiet. Nice to have robe. Managed to set my alarm an hour late but was greeted by Scarlet in the restaurant who kindly sorted me some breakfast to go, a lovely young lady. The only negative was the car park has no lights at night which was quite dangerous due to an uneven surface. Would like to come back and try the spa.
Stayed 1 night in Dec 2024