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"Loved the decor & history of the hotel/castle. The free tour after breakfast was an added bonus. The only downside was the awful shower curtain over the bath. "

"Good place to stay when walking Hadrian’s wall. Packed lunches are offered. The restaurant is nice too."

"Lovely hotel,staff were friendly and helpful"

"The staff at the hotel were so friendly and attentive. "

"Lovely little hotel apart from being locked in, having to get out via the fire escape with luggage, and finding the hotel place shut down and locked up. Really bizarre situation, with breakfast apparently served from 8, yet not a a soul in site or contactable on phone or email. A shame as great location, friendly welcome the night before and nice room."

"Very nice overnight stay prior to early flight. Excellent attention is reception by very knowledgeable staff and nice bar for refreshment."

"Staff very welcoming and cannot do enough for you, quality food and reasonably priced."

"Excellent service from all the staff, food was excellent and lovely friendly atmosphere"

"Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly! "

"The hotel is shabby, dirty walls, paper pealing, old shower. The place could do with a major refurbishment. No internet in the bedroom. Radiator didn’t work. Could hear other guests snoring. "

"Great staff who made us feel really welcome. Really nice showers in the room we had and was great value. We paid for the executive room and beds were really comfortable."

"Big room, great staff"

"Perfect airport hotel. 5 mins walk to terminal. "

"Gorgeous room, clean, comfy, best nights sleep I’ve had away from home. "